We stayed in the 'honeymoon suite' which was supposed to be the best room. We were a bit disappointed with the room as it lacked a level of care and attention to detail. For example, a hole in the wall had been fixed with a filler but had not been painted so there was a big white patch on the wall, the shower screen was faulty so didnt close properly and there was a solid build up of dirt on the floor next to the shower.
Filter coffee and a cafetiere were provided in the room and the toiletries that were provided were very nice.
We experienced some difficulties with dinner in the evening. The staff were not aware of what was being offered to the guests e.g. 2 or 3 courses which left us in limbo as to whether we needed to drive into town for dinner or not. The staff at dinner was a lovely lady (Liesel) and the chef who we have to give huge credit to. Liesel was a fantastic waitress who did everything she could to make our evening as good as possible.
The food was excellent. The fillet beef and accompanying sauce was exquisite and the elderflower and champagne jelly was beautiful.
The disappointing thing with Knorhoek is that it could be fantastic. A bit more care and attention (some rennovation in places) and more staff to be available and provide a more personable service would significantly improve this place as the views and location are very nice.
- Official Description (provided by the hotel):
- True Cape hospitality on a Fourth generation wine estate; breathtaking natural beauty of the mountain, rolling vineyards, sprawling gardens and natural streams; friendly locals to welcome you to tastefully decorated accommodation of your choice. Part of the Stellenbosch Wine Route, close to Franschhoek and Paarl ... more less
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