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“Lovely hotel, wonderful staff great position”

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Clouds Wine & Guest Estate
Certificate of Excellence
London, United Kingdom
Level 1 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Lovely hotel, wonderful staff great position”
Reviewed 6 June 2014

We had two lovely relaxing nights at Clouds, it was a beautiful place to stay. The room was very well appointed. Staff were friendly and welcoming, and we had a great time. The views are stunning. Cant wait to return

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Mandy B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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479 reviews from our community

Traveller rating
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    36
    5
    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (70)
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English first
Austin, Texas
Level 3 Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 4 June 2014

Stayed at Clouds for two days/nights. Was a beautiful property with professional staff. My expections were met and exceeded. Great value. Great location - adjacent to Delaire and across the street from Tokara and Thelema wineries. The views were second to none and our rooms were large as well as the bathrooms. In fact, the best shower in South Africa. We have friends in Stellenbosch who recommended and now I know why.

Room Tip: All rooms are great. Definitely get a room with a view of the mountains.
See more room tips
  • Stayed May 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Papi G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level 5 Contributor
56 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
Reviewed 28 May 2014

Loved our stay at Clouds Estate.

Rooms were in great condition and the View was breathtaking.

I don't have comment on food as we had a self catering Villa.
not too far from Stellenbosch but your own vehicle would be advised.

Will Definitely visit again.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 993Don1981
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Central America
Level 5 Contributor
71 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 18 May 2014

It has been one week that we left Clouds Estate and I have been thinking and talking about the place every single day! Great experience from the pick up to the drop off at the airport with Sinethemba.
The Hotel:
Outstanding taste on everything. The attention to details is apparent in every corner and just makes it even more beautiful. The location is excellent for its views and the great restaurants around (next door to Delaire Graff, and across the street from Tokara). The room (we stayed in Villa 12) was so beautiful, tastefully decorated, and inviting that we did not want to leave it. In fact, we spent a couple hours in the porch of our vila one night admiring the stars (they have their own wines as well - can it get any better?).
The Service:
I just loved the smiles I received from all staff members I met. They all made us feel at home and very well taken care off in all aspects.They are proactive and ready to go above and beyond to make guests happy.
One service I truly appreciated was the fact that they had their own driver. Guests can rely on the driver from the hotel to take them to different destinations in a very comfortable car. Sinethemba is his name and he was always ready to help us learn more about his beautiful country while he was driving us to places. I felt more comfortable using his services than having to call a cab company. To me that was a valuable added service.
The location:
The hotel is about 20 minutes from Franschoek, less than a minute to Delaire Graff (great wine there), two minutes to Tokara (great wines and our favorite restaurant), and a couple minutes from Stellebosch city center and wineries.
The experience:
Clouds Estate was the best hotel of our entire trip. And we did stay in very nice places. The combination of the very friendly and helpful staff, the tastefully decorated and comfortable rooms, the views, the proximity to different destinations int the area, and the superb service make this a special hotel. We really felt in cloud 9 while staying at Clouds Estate. If you do decide to stay here, make sure you have lots of space in your camera because it will be difficult to stop taking pictures.
Highly recommend it.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank aff2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 4 Contributor
31 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 2 May 2014

Absolutely smitten by the charm of this villas. Our room was attached with an outdoor Jacuzzi.!!!
We were welcome by a bottle of their own Cloud Sauvignon Blanc which i thought was absolutely beautiful. The wine was also a complimentary from Cloud for my birthday attached with a warm wishes..i was touched..
The view, out of this world, one must also try their special Pink Saivignon Blanc yes PINK..you wont be dissapointed. Breakfast..nice small cold buffet, you order your hot dishes and one must try their Poached eggs with smoked salmon ....yummmy...definetely would love to come back and definetely recommends CLOUDS to everyone visiting Stellenbosch.

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Azmi D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cape Town Central, South Africa
Level 6 Contributor
166 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 29 April 2014

There is only one thing to say about Clouds Estate: we should have stayed another night! The property is stunning, very well-kept and just my cup of tea (or rather glass of wine). The pool area is very inviting and I could see myself spending an entire day just lazing in one of their fabulous lounge chairs. We were lucky to stay for dinner that night which was such a treat. Fantastic starters, excellent steak (cooked to perfection) and what must be the best chips in South Africa. Rounding it all off with a well-selected cheese platter and a good selection of wines. The breakfast is also highly recommendable - if you have room again after such a sumptuous dinner. I could go on and on about this fabulous place, its friendly staff, beautiful grounds - but it's best if you go see for yourself. You won't be disappointed.

Stayed April 2014, travelled with friends
Helpful?
1 Thank Heidi F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lancs, uk
Level 6 Contributor
121 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 72 helpful votes
Reviewed 16 April 2014

My husband and I stayed at clouds estate for just 1 night in January. It is a beautiful property, stunning pool area and grounds. The rooms are well furnished in a very contemporary style. Clouds is next door to delaire graff wine estate which is great to visit for lunch - reservations essential.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mol1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Clouds Wine & Guest Estate

Property: Clouds Wine & Guest Estate
Address: Helshoogte Road, Stellenbosch 7560, South Africa
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #2 of 52 Speciality Lodging in Stellenbosch
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Clouds Wine & Guest Estate 5*
Number of rooms: 12
Official Description (provided by the hotel):
Situated on one of the world's most beautiful mountain passes, Clouds Wine and Guest Estate is one of the jewels of Helshoogte. The relatively small, private estate is a working farm that produces its own wines. It also offers premium guest accommodation that blends designer luxury with all the modcons. A stylish destination surrounded by incredible views, a stay at Clouds is difficult to forget. ... more   less 
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Also Known As:
Clouds Estate Hotel Stellenbosch

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