Cold, clinical and unfriendly. I stayed for 3 days (wedding at neighbouring venue) - the cleaning staff - who do not wash dishes apparently - only "service" the room at 2pm. Service means make bed, change towels - no real cleaning. Room service only until 20:30 ... No eggs one morning at breakfast ...R100 to replace a damaged key card...Staff seem frightened of putting one step wrong - so don't actually move. Overpriced, overpromised and totally underwhelming
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