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“Friendly Hotel”
Review of Devon Valley Hotel

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Devon Valley Hotel
Ranked #6 of 17 Hotels in Stellenbosch
Certificate of Excellence
Reviewed 15 November 2010

The hotel is in a great location,away from it all,very peacefull,bedrooms very well appointed and beds comfortable.Meals excellent good buffet well cooked and a lot of it..
I had a belly pork meal off the a la carte,and must say it was outstanding, the best belly pork I have ever eaten,this has become a popular feature of English menus but they cannot compete with the Devon Valley offering.The prices were reasonable and the stay most enjoyable helped by the friendly and happy staff.

  • Stayed: November 2010, travelled as a couple
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Thank chandbrush
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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490 - 496 of 622 reviews

Reviewed 8 October 2010

We stayed in this hotel towards the end of a fairly strenuous but exciting tour. It has its own winery and the most beautiful situation overlooking the Devon Valley. The welcome of the staff and the service provided while we were there were superb - friendly, efficient and nothing too much trouble. The food was excellent and served in a wonderfull dining room. However, the star turn for us was our bedroom. Not particularly large, although the en-suite was much bigger than expected, the furnishings and comfort were excellent. The bed linen was high class Egyptian cotton. We had a large free standing bath which was by far the best we experienced in South Africa.

  • Stayed: August 2010, travelled as a couple
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Thank Faughaballagh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 September 2010

I stayed overnight at the hotel on a business trip in Stellenbosch.
I was surprised by the spacious rooms on offer, which was wonderful. It was unexpected from a boutique hotel.
Modern, clean, friendly service and good food (I'm not a wine drinker so cannot attest to this), I can see why this is part of the Preferred Group of Hotels.
Should I return to the area again, I will be sure to stay at the Devon Valley hotel.

  • Stayed: August 2010, travelled on business
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Thank Burgeoning_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2010

On a tour of South Africa with Riviera travel this was the best hotel of the whole trip including the upgrade in Cape Town! The views are spectacular, the welcome warm and friendly and the service superb.
The manager ensured that all guests were comfortable and happy, nothing was too much bother. My room in the new block was very roomy walk in shower and luscious bath. Patio doors with table and chairs on the patio to admire the view. We really did not want to leave. Thank you to all the staff at Devon Valley.
Take the oprtunity to do the wine tasting at the hotel too - lovely wines and excellent value.

  • Stayed: August 2010
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Thank BarnabyTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 August 2010

The Devon Valley hotel was situated in a lovely valley quite close to Stellenbosch and had great views. The staff were all quite efficient and friendly too.

The rooms were attractive, clean and spacious, with a lovely outdoor seating area, but somehow it was like a hotel which was part of a chain - like Holiday inn.

We decided to eat there as we had paid a dinner bed and breakfast rate and we didn't really want to go out after a long day.

The food was good, and luckily we were able to ask to pay extra to order from a menu as the main offering was a buffet. We weren't offered this option but had to ask for it.

In the end as my daughter and I only had a main course and the buffet was 3 course they didn't charge extra.

The buffet was quite curry based- but was apparently good ( well he went back for seconds!)

Breakfast again was a big buffet but they struggled to keep up as a large coach party were leaving.

If you just want a place to sleep and relax it's very clean and comfortable. My only complaint was that if felt a little bland and you had to drive to get anywhere.

  • Stayed: August 2010, travelled with family
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Thank Ilovemypets
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SylvanVale, Manager at Devon Valley Hotel, responded to this reviewResponded 19 August 2010

Dear Guest,

Thank you so much for your feedback after your stay over with us at the Devon Valley. I appreciate your feedback and I've already sent it through to our management team and their staff for follow up. I am worried that you experienced us as impersonal - 'like a large chain hotel'. We make every effort to create a homely atmosphere and as a team of staff and managers we're like a family working together in our 50 bedroom hotel - small enough to still offer the personal service, genuine warmth of hospitality and attention to detail. I therefore want to apologise to you on behalf of the team that you did not experience that during your stay over.

We had a tour group inhouse on that night (they normally have a Cape Malay buffet) and I suspect that there may not have been clear communication to you on the night by your waiter to explain the various options and what you are entitled to as part of your package rate. From your comments it is clear that you were happy with your dinner though.

I can assure you that our individual guests are as important to us as our tour groups or conference groups and that we are committed to offering the same level of focussed attention to everyone as far as is humanly possible. I do hope that we will still have the opportunity of welcoming you to our beautiful Devon Valley in the future. It is the ideal getaway spot if you want a tranquil Winelands retreat!

Kind regards,
Marlize Stander
Assistant General Manager

Report response as inappropriate
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Reviewed 16 July 2010

We felt exited from the second we arrived, Reception was nice and organised, there was someone ready to help us with luggage ext. even though it was raining. We stayed in a Double Luxury Room, 3 nights. Nice and quiet, fantastic views, spotless clean, Fantastic bathroom with lotions and potions, just what you want after a long flight.
The staff was great too, anything you need they bring in record time, considering we stayed at the far end of the estate.
Dinner at the hotel was just lovely, the food here is 5*, Nothing bland and mass produced. Everything is fresh. Breakfast was great too, huge selection and even better to have it outside on a sunny morning.
Try to avoid the dry-cleaning service, they press everything even if you ask not to, but they didn't charge me for the mishap.
I can recommend this Hotel, we had a great stay.

  • Stayed: March 2010, travelled as a couple
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Thank loleisure
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 June 2010

We had all our reservations made when we came to South Africa. The reservation we had in your area was with the Wedgeview. However, when we went there, it had experienced a fire, and so had to refund our money. We had a GPS. So we looked for lodging in the GPS. Your hotel was listed as a Protea Hotel. So we called and asked if rooms were available. When we got there, they explained to us that you were no longer a Protea Hotel. However, the standard of excellence seemed to equal or exceed the Protea. Every member of the staff was extremely friendly, and very helpful. The rooms were very large, and well-appointed. The food was also very good. We were very happy with our experience with the Devon Valley Hotel. Also, it was relatively close to the airport. We needed that as our stay was the last two days in South Africa. We would highly recommend your fine hotel to anyone staying in the area.

  • Stayed: June 2010, travelled with family
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Thank DanielleStorts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Devon Valley Hotel

Address: Devon Valley Road | Devon Valley, Stellenbosch 7600, South Africa
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Bar / Lounge Business Centre with Internet Access Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Family Hotel in Stellenbosch
#5 Luxury Hotel in Stellenbosch
#6 Romantic Hotel in Stellenbosch
#7 Business Hotel in Stellenbosch
Price Range: £82 - £155 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Devon Valley Hotel 4*
Number of rooms: 50
Official Description (provided by the hotel):
The award-winning Devon Valley Hotel is hidden away in a shady, green and peaceful corner of the Stellenbosch Winelands showcasing breathtaking views of the olive groves, vineyards and majestic Helderberg Mountains, while offering the finest in authentic ‘handmade hospitality’. ACCOMMODATION: The Devon Valley Hotel’s 50 stylishly furnished suites reflect the contemporary colonial feel of the hotel while enjoying unobstructed views of the mountains, vineyards and olive groves. The spacious Luxury rooms and Executive suites in the Manor House are the hotel’s premier offering, ideal for a romantic escape or a rejuvenating retreat. Comprehensive Overview: The Classic Rooms are situated in the historic Cedarwood building and have been tastefully refurbished to reflect the contemporary colonial feel of the hotel. The valley-facing rooms each have their own private decks and the north-facing rooms open onto private courtyards with wonderful views of the vineyards and olive groves. The Manor House is the hotel’s luxury offering. These stylishly decorated rooms are the ultimate in luxurious Winelands accommodation. ... more   less 
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Also Known As:
Devon Valley Western Cape

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