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Lanzerac Hotel & Spa
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Reviews (640)
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Reviewed 21 December 2013 via mobile

What makes an establishment perform at a 5 star level is indeed the service levels. On the 13 th of December I decided to propose to my princess and Jo Anna (marketing manager at Lanzerac pulled out all the stops to make sure this proposal was everything I imagined it to be. From the spa the treatments, the picnic set up and the room turn downs - she managed each and every detail personally to ensure other was indeed out of a romantic novel. I highly recomend this establishment for a special occasion or for merely a relaxing break.

Stayed: December 2013, travelled as a couple
1  Thank Prince_shm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 December 2013

We had a awesome girls weekend at Lanzerac,
Enjoyed the Spa treatments and lovely food. Friendly staff , will def do this trip again.
Recommend the Spa for any pamper event. Enjoyed the quiet and peacefulness.

  • Stayed: April 2013, travelled with friends
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1  Thank Chanel D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

We had a nice lunch at Lanzerac Hotel restaurant. It was nice and tasty meals. Attentive staff. Coffee house serves very good coffee with delicious lemon meringue cakes. Wine tasting was also a nice experience. We are coming back in our future visits in Stellenbosch.

  • Stayed: December 2013, travelled as a couple
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Thank winylake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2013

My husband and I got married at the Lanzarac Hotel, so 20 years later we decided to spend the night in celebration of our anniversary. Everyone we dealt with from our booking with Katt was very friendly and professional. From the arrival, a beautiful suite, finishing touches e.g. fruit and pastry platters, wine and flowers in the room. A complimentary wine tasting, roses and chocolates in the room on our return from dinner. The dinner at the restaurant in the Hotel with waiter Len was amazing as well as the breakfast in the morning. Thank you to all the staff at the Lanzarac Hotel for making our 20th Anniversary so special!! We will definitely be back.

Room Tip: We had a Junior Suite. The room was very spacious and comfortable.
  • Stayed: November 2013, travelled as a couple
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Thank Vanessa H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 December 2013

The service in restaurant is good but it appears that there is a big problem in the kitchen.
The general service is good, they are quick to bring the wine and ask you what you want to eat but the food takes ages. The dishes are mundane and to insult you even more the main course portions are smaller than starters. For instance the venison loin (R190) consisted of two tiny pieces of meat weighing abou 15g each. And not much more vegetables. I am someone who can afford to order 10 of these meals to satisfy a normal appetite but felt insulted and decided not to stay for desert and we left.

  • Stayed: December 2013
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1  Thank Dave H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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