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“Old world charm in central part of town” 4 of 5 bubbles
Review of Stellenbosch Hotel

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Stellenbosch Hotel
Ranked #7 of 16 Hotels in Stellenbosch
Certificate of Excellence
Pretoria
Level Contributor
356 reviews
58 hotel reviews
common_n_hotel_reviews_1bd8 172 helpful votes
“Old world charm in central part of town”
4 of 5 bubbles Reviewed 5 September 2011

The hotel is situated in an historic building in Stellenbosch. Everything you need is within walking distance. Hotel offers safe parking (something most other hotels don't). very quiet rooms with minibar, private bathroom, TV and coffee station. The restaurant offers huge meals at very low prices (try the finger food).
Tip: Rent a small car as parking bays are small

  • Stayed September 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Mario1547
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2wn, Front Office Manager at Stellenbosch Hotel, responded to this review, 7 September 2011
Dear Guest,

We appreciate that you took the time to offer us your valued feedback.
I am happy to hear that you had a wonderful experience at our hotel and enjoyed the food at our restaurant, as it means we achieved our goal of giving each guest a memorable stay. We are looking forward to welcoming you again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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727 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
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Athens, Greece
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
3 of 5 bubbles Reviewed 22 August 2011

This hotel has two wings, the "modern" and the "old". I stayed in the old wing and even though there are some issues due to its, well, age, it is overall a nice hotel in a quaint sort of way. My biggest beef is with the bathroom and esp. the shower, where they have installed these water-saving devices which make a lot of noise but deliver very little water! The bed was very comfortable and fortunately outside temperature was OK because the heater (air conditioner) didn't seem to work (although I did not inform the reception of this-- so maybe it was just my own inefficiency at work) and insulation is pretty bad. Breakfast is OK, coffee pretty good. The hotel also serves food in its own restaurant (very average) and has a popular bar. Extremely well located. Free internet!

  • Stayed August 2011, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank GRAPESTRAVELLER
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2wn, Front Office Manager at Stellenbosch Hotel, responded to this review, 25 August 2011
Thank you very much for taking the time to offer us your valued feedback.

We wish to apologise that the water pressure in the shower was not to your satisfaction. As we live in a country with scarce water resources, we trust that you understand our reasons for installing these devices to assist the course. However it should not be noisy and the water pressure should be good.

Following your feedback we will check all devices to follow up on the water pressure and the noise you have mentioned.

Please accept our apology for not fully meeting your expectations and we sincerely hope that we have the pleasure of welcoming you back to The Stellenbosch Hotel in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Germany
Level Contributor
56 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
1 of 5 bubbles Reviewed 30 July 2011

We had planned three nights here to enjoy the Stellenbosch restaurants, as soon as we arrived we knew it was a bad idea. We got a rubbish room, loud, right next to the lift, but it was DIRTY. I immediately asked for another room, which wasn't possible but we were assured that they would clean the room for us whilst we were out.
They didn't. Nor did they on the following day. We gave up and checked out.
The breakfast was neither fresh nor good, even the coffee was rubbish, the dining room also has no air-conditioning, which is not good in 36 degrees C. We went to a cafe round the corner for a proper breakfast.

  • Stayed December 2010, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
Thank EuroRider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2wn, Marketing Assistant at Stellenbosch Hotel, responded to this review, 4 August 2011
Good Day ,

Thank you for your review of our hotel,we are always interested in what our guests have to say.We are sorry to hear that you did not enjoy your stay with us and have taken your comments up with the appropriate person in order to solve the problem you mentioned.Thank you once again,and we look forward in welcoming you back in the near future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alton, United Kingdom
Level Contributor
122 reviews
56 hotel reviews
common_n_hotel_reviews_1bd8 79 helpful votes
4 of 5 bubbles Reviewed 25 May 2011

The hotel was old fashioned and bathroom was a little tired but everything was kept very clean and the staff were very helpful.
Breakfasts were good
A convenient base for visiting wineries

  • Stayed March 2011, travelled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank DPALTON
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2wn, Marketing Assistant at Stellenbosch Hotel, responded to this review, 31 May 2011
Thank you for your kind review of our hotel.Our aim is to give every guest a memorable experience,we are happy to hear that you indeed had just that. We look forward in welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
China
Level Contributor
126 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 78 helpful votes
3 of 5 bubbles Reviewed 11 May 2011

5 out of 5 for location since its right in the centre of town - problem is that the building is a little old and thus very musty. Im asthmatic and sleeping in a room that is a little damp is not ideal. Service is ok, no issues there.. just a little damp (and we werent there in the rainy season!) Would recommend though due to the location...

  • Stayed April 2011, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank TheChinaTraveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2wn, Marketing Assistant at Stellenbosch Hotel, responded to this review, 13 May 2011
Thank you for your review of our hotel,we are always interested in what our guests have to say.We are sorry to hear that you did not enjoy your stay with us and have taken your comments up with the appropriate person in order to solve the problem you mentioned.Thank you once again,and we look forward in welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Maputo, Mozambique
Level Contributor
90 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
4 of 5 bubbles Reviewed 3 May 2011

I stayed at this hotel with a group of colleagues. The rooms were very clean, tidy and good value for money. This is not a luxury property, but a very good option if you are on a buget. Comfortable beds and a sparkling clean bathroom makes this a great pick.
The best thing about this property is the location, it is centrally located and close to many wonderful restaurants if you are in the mood for fine dining.
The hotel's restaurant is good and offers the same value for money as the rooms.

  • Stayed August 2010, travelled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank ECVP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2wn, Marketing Assistant at Stellenbosch Hotel, responded to this review, 10 May 2011
Thank you so kindly for the fantastic review of our hotel.It is always wonderful when our guests take time out to give us feedback.We are glad that you enjoyed your stay and look forward to welcoming you back in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle upon Tyne, United Kingdom
Level Contributor
64 reviews
42 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
4 of 5 bubbles Reviewed 30 April 2011

This was recommended to us by some guys who had been before whom we had met in Cape Town. We took up the recommendation and were not at all disappointed. Stellenbosch itself is a lovely town, and the hotel is right in the centre. there is an underground car park (free), breakfast included (very good as well), a great bar with a pint costing just 18 rand (£1.80), and an internet cafe just across the courtyard, where you can sip wine while you surf. The staff were very nice, especially the guy who opened up the car park for us and took the bags to our room. The room was (expectedly) old fashioned, but very clean with all amenities. The in room safe was a bit antiquated however. I needed an adaptor to charge my phone and they went out of their way to find me one. I loved it there, everything was right, and close at hand, a selection of restaurants and shops on the doorstep. We found it easy, more by good luck than good management, you could drive around the town awhile looking for it as there are no street signs. Highly recommended at a good price (Approx £75 inc breakfast for two). I tried to book on our way back from Touwsriver but sadly they were full. Book ahead, just to be sure.

  • Stayed April 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tonyjane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Home2wn, Marketing Assistant at Stellenbosch Hotel, responded to this review, 4 May 2011
Thank You for your kind review of our hotel.Our aim is to give every guest a memorable experience,we are happy to hear that you indeed had just that.We look forward in welcoming you back in the near future.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Stellenbosch Hotel

Property: Stellenbosch Hotel
Address: 162 Dorp Street | Corner of Dorp & Andringa Streets, Stellenbosch 7600, South Africa
Phone Number:
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Airport Transportation
Hotel Style:
Ranked #7 of 16 Hotels in Stellenbosch
Price Range (Based on Average Rates): £
Hotel Class:3 star — Stellenbosch Hotel 3*
Number of rooms: 33
Official Description (provided by the hotel):
The Stellenbosch Hotel is a classic boutique-style hotel, situated in the heart of historic Stellenbosch. Our range of Cape Dutch rooms cater for both the leisure and corporate markets. We are the ideal destination from which guests can explore the Cape Winelands and many other Western Cape attractions.Stellenbosch Hotel offers luxury rooms with free Wi-Fi and an on-site restaurant serving specialties and South African wines. Free parking is available. Stellenbosch Golf Club is just 3 miles away.In a restored building, each room features touches of colonial décor. Each room has a TV, minibar and safe. Each room has a spacious private bathroom.Breakfast in the morning is served in the Jan Cats Restaurant. The menu for lunch and dinner includes a range of game dishes, seafood cuisines as well as fine local and foreign dishes.Stellenbosch University is less than half a mile from Hotel Stellenbosch. It is a 5-minute drive from the walking tours of the Stellenbosch wine route. Museums, art galleries and gift shops are all within safe walking distance. ... more   less 
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