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“Excellent in every way”

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Summerwood Guest House
Ranked #5 of 112 Stellenbosch B&B and Inns
Certificate of Excellence
Solihull
Level Contributor
31 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Excellent in every way”
Reviewed 24 January 2014 via mobile

Have visited Summerwood 3 times and this was our best experience yet. Everything was first class. Revamp in last year has added even more to a wonderful 4 day stay. Breakfast as always first class. Well run, friendly staff.

Stayed January 2014, travelled with friends
Helpful?
Thank Edward P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWGuesthouse, Manager at Summerwood Guest House, responded to this review, 29 January 2014
Dear Edward

We are delighted to hear that you a great experience with us and as a return guest your feedback is extremely valuable to us. Please come again!

Sincerely

The Summerwood team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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347 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (47)
Date | Rating
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English first
Lelystad, The Netherlands
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 January 2014

A lovely guesthouse, just outside the centre of Stellenbosch. Beautiful garden with pool and a quiet place to stay. Large room; good breakfast. Would recommend this anytime. Felt as if we were staying with friends.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Conny K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWGuesthouse, Manager at Summerwood Guest House, responded to this review, 29 January 2014
Dear Conny

Thank you very much for your positive review, we really appreciate it and hope to see you again soon!

Sincerely

The Summerwood team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Berlin
Level Contributor
115 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 19 January 2014

We stayed the third time in Summerwood over 6-8 years now and the "new" Summerwood is a pale reflection of the "old" Summerwood when Anne and Annlyn run that house.
The new owner renovated and refurbished some parts of the hotel - but there is a big lack in the quality of service.
We had (again) the toom in the "tower" which is still very cosy and quiet, also the bathroom is new since some years.
Warm breakfast is made individually, the buffet offers fresh fruits and everything needed.
Unfortunately the new owner seems are not well experienced in running a guesthouse and also the new staff is not service focused... We requested a reservation of a table in a restaurants some weeks before arrival by eMail which was confirmed - as we asked for confirmation on arrival no one knew something and the table was not reserved (and the restaurant was fully booked in the meantime...). Also several other requests for such reservations were not handled properly. Sun-lounger cushions were not removed when raining (and can not be used after the rain). No basket for the pool towels so the guests were forced to let them lie around (were not removed even over the night). Although a receptionist is always in the house - no idea of them to walk around in the garden and ask the guests for wishes of for a small chat. Also the nice garden were better cared in the past.
We simply expect a higher level of care and hospitality in a GUESThouse - expecially in this price-category...
It is a pitty, but this was the last visit in this cosy house.

Room Tip: Ask for the room in the tower - this has also a modern bathroom.
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  • Stayed February 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
2 Thank Paul_E_Pop
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
SWGuesthouse, Owner at Summerwood Guest House, responded to this review, 22 January 2014
Dear traveler

We value your comments and would like to know specifically which restaurant reservation was handled incorrectly. Please get in touch with us, in order for us to investigate the matter. We have found in the past that restaurants themselves sometimes make mistakes with reservations if they are made a long time in advance.

Your stay with us was a year ago, BEFORE any renovations were done and as result we feel that you cannot fairly comment on this aspect. Summerwood was closed for five months from May - October in 2013 for extensive renovations, while your stay was in February of 2013.

At the time of your stay 9 out of the 11 staff members were still the same team as in previous years with many years of experience. We are proud of our team and the level of service they deliver, and take your comments as inspiration to improve even further.

Sincerely
Summerwood
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lancashire
Level Contributor
40 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 29 December 2013

We overrode our travel agent's suggestion for somewhere to stay in Stellenbosch and asked to come to Summerwood instead! If you want quiet, peaceful surroundings, a nice private pool area, rooms that are spotlessly clean, a good breakfast with coffee & drinks available all day, this is the place! A little bit further than an easy walk from the center of town, it is non the less extremely convenient. The hosts are friendly and helpful, to the extent that they warned us before our arrival that we might have difficulty making a reservation for Christmas lunch and made a tentative reservation on our behalf. Even our travel agent was impressed! Can not rate this place more highly!

Room Tip: Room 2 has a nice private outside sitting area and is convenient for the pool.
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  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank cactusjohn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Knysna, South Africa
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 26 December 2013

It was only a pleasure to stay there. Friendly personnel, close to town, loveley guesthouse.Save parking on site. Loveley garden and pool with rooms overlooking tbe garden. Large rooms. Greate experience.

  • Stayed November 2013, travelled with friends
    • Value
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Helpful?
2 Thank Serett M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durban, South Africa
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 December 2013

Wonderful stay. rooms are large, light, full of character. Just loved the place. Nice garden with a lovely pool. Had a fun cycle to town for dinner, which was novel for us. Would recommend it to anyone.

Room Tip: All rooms seem to be great
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  • Stayed November 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank S V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg, South Africa
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 December 2013

Stunning guest house, centrally situated in Stellenbosch. Clean, modern and serviced. Delicious breakfast.
Friendly host and hostess who aim to provide a quiet comfortable spot to stay at.
Minor concern with the very hard pillows provided (perhaps old?).

Room Tip: Room # 1 was located downstairs but is large and extremely comfortable.
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  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
1 Thank Merlin_mb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Summerwood Guest House

Property: Summerwood Guest House
Address: 28 Jonkershoek Street | Mostertsdrif, Stellenbosch 7600, South Africa (Formerly Summerwood Boutique Hotel)
Phone Number:
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #5 of 112 B&Bs / Inns in Stellenbosch
Price Range (Based on Average Rates): £
Hotel Class:4 star — Summerwood Guest House 4*
Number of rooms: 8
Official Description (provided by the hotel):
If you’re looking for that rare blend of contemporary comfort and old-fashioned hospitality, Summerwood Guesthouse is the perfect base from which to explore the soulful town of Stellenbosch and surrounding winelands. This late-Edwardian grand dame was built in 1904 and has since been creatively renovated to cater for the cosmopolitan tastes of the modern traveller. With its large swimming pool and location in a leafy suburb of Stellenbosch, Summerwood has become the go-to choice for visitors looking for something less formal than a hotel, but more luxurious than your run-of-the-mill guesthouse. The eight spacious rooms boast upmarket finishes and are tastefully decorated in neutral tones, while nice extras like bicycles with which to explore the charming town, air-conditioning, free WiFi, and secure off-street parking make it hard to compete with Summerwood in terms of value for money. This family-run guesthouse is a lush haven for the sophisticated traveller that seamlessly integrates the privacy and comfort of a guesthouse with the professionalism of friendly, efficient service. Summerwood Guesthouse offers bed and breakfast: 8 rooms. ... more   less 
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