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“Five star accomodation, one star organisation!!”

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Alluvia Wine Estate
Ranked #101 of 112 Stellenbosch B&B and Inns
Ireland
Level 4 Contributor
32 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
“Five star accomodation, one star organisation!!”
Reviewed 21 August 2006

I'll start with the positives. The quality of the accomodation in this wine farm is second to none. Probably the best bed I have ever slept in. Also the setting is beautiful. However you WILL need a car if you are staying here seeing as it is about 5 miles outside Stellenbosch.
However I do have gripes about the accomodation. The fact that there was no door separating the bedroom from the bathroom area was strange to say the least. Also most of the sattelite TV channels did not work.

However the worst thing about this wine farm is the staff. The initial greeting by the owner was not at all friendly. Overall the running of the place was very disorganised. Our taxi which they booked to take us to the farm from Cape Town turned up 3 hours early and left the poor driver hanging around! We got a call a week after we left there wondering why we hadn't paid when we checked out that morning even though we'd been gone from there for a week. They mixed us up with other guests and were quite nasty on the phone demanding money even though we didn't. They also forced us to pay for a taxi we had booked and cancelled hours before we needed it. Also we booked spa treatments while there (which was something we were really looking forward to) only to turn up at the spa to be told they were booked out.

Overall this is a beautful place with beautiful 5* accomodation but I would not return here due to the disorganised manner in which it is run. There are plenty of other equally beautiful wine farms in the area offering accomodation so I would try one of those instead.

  • Liked — The quality of the accomodation
  • Disliked — The disorganistion!
  • Tips/Secrets — Make sure you get a receipt when you leave. Bring a car!
  • Stayed August 2006, travelled as a couple
    • Value
    • Location
    • Check-in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank radar0976
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (22)
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Additional Information about Alluvia Wine Estate

Property: Alluvia Wine Estate
Address: Glen Arum Road | Helshoogte Pass, Stellenbosch 8000, South Africa
Region: South Africa > Western Cape > Stellenbosch
Amenities:
Free High Speed Internet ( WiFi ) Free Parking Room Service Suites Swimming Pool
Hotel Style:
Ranked #101 of 112 B&Bs / Inns in Stellenbosch
Price Range (Based on Average Rates): £
Hotel Class:5 star — Alluvia Wine Estate 5*
Number of rooms: 5
Official Description (provided by the hotel):
Set on a working wine estate in the heart of the Stellenbosch Winelands, lies a unique cult wine producer called Alluvia Specialist Winery.Alluvia’s award winning wine estate and its luxury accommodation provides a match made in heaven, which we simply describe as “the vineyard lifestyle”. ... more   less 
Also Known As:
Alluvia Wine Estate Hotel Stellenbosch

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