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Protea Hotel Worcester Cumberland
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Reviews (75)
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55 - 60 of 75 reviews
Reviewed 17 December 2012

We really enjoyed the warm welcome and service for the whole week of our stay. Our family room with two double beds was spacious clean air conditioned and had Dstv. Wouldn't choose the town as my favorite holiday destination, but had to be there for a sports tour and made whole experience pleasant.

  • Stayed: December 2012
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Thank Noashcloudplease
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 September 2012

We stayed for two nights and enjoyed our experience. They are currently busy with renovations to the outside of the hotel so don't be fooled by the outside looks.

The staff were very friendly and helpful and really went out of their way to accommodate our requests. We did not make use of any of the facilities like the pool, games room or casino.

  • Stayed: September 2012, travelled with family
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Thank Hardus V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 March 2012

Reception staff couldn't provide a street map and didn't know of any local restaurants, of course they could recommend their own! We didnt feel safe when we set off walking to find somewhere and we're not cautioned against this by the staff. Eventually found a nice restaurant. Everything extra cost, breakfast, secure parking. Air con ineffective, struggle for the staff to agent room safe working ... Left after one night not three. Maybe suitable for business meetings, stays or Rotary!

Stayed: March 2012
1  Thank 77M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hannerie S, Manager at Protea Hotel Worcester Cumberland, responded to this reviewResponded 3 April 2012

Herewith I wish to apologise for your inconvenience.The staff involved has been spoken to and are receiving the necessary trainning to avoid any unpleasantness in the future.

Egidio Cardoso
Managing Director/Owner

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 7 November 2011

My family and I have stayed at this hotel on numerous occasions. When our children were young we went there for 9 years in succession for our post-Christmas holiday. With a sauna, jacuzzi, games room and tennis court, it is an ideal place to relax. Friendly staff and good food round off value for money.

  • Stayed: December 2010, travelled with family
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Thank Dupreezg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2011

We stayed in the Protea Hotel Cumberland for two nights. The room was clean and comfortable. Our room only had a shower, I am not sure if any of the other rooms had a bath.

Make sure you ask for a non-smoking room (away from the smoking rooms) as our room was filled with the smell of smoke every time our neighbour lit up.....

The restaurant in the hotel where we had breakfast is very basic, but the breakfast was outstanding and the service was great! The very friendly staff went out of their way to accommodate everyone.

The hotel is centrally located and there is a new shopping mall closeby (not walking distance) with restaurants and shops. The hotel has a big swimming pool and a private paid parking area.

Overall we had a very pleasant stay and would recommend it to anyone wishing to stay over in Worcester.

  • Stayed: March 2011, travelled with friends
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1  Thank IrishDSa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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