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“Bad experience at HAFH Resort” 3 of 5 bubbles
Review of Resort Mellorosa

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Resort Mellorosa
Ranked #14 of 14 Hotels in Arpora
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126 reviews from our community

Traveller rating
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    33
    14
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    39
See reviews for
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Rating summary
  • Location
    3 of 5 bubbles
  • Sleep Quality
    3 of 5 bubbles
  • Rooms
    2.5 of 5 bubbles
  • Service
    2.5 of 5 bubbles
  • Value
    3 of 5 bubbles
  • Cleanliness
    3 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (16)
Date | Rating
  • English first
  • French first
  • Italian first
  • Russian first
  • Any
English first
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
2 of 5 bubbles Reviewed 26 November 2012

My 3 days long stay n experience wasn't good n impressive. Found Mr SHUSHIL PUNJABI (Owner) himself very commercial than service oriented. Resort focus is completely on foreigners than Indian customers. Resort management may not be bothered about this review but Below highlighted points may help travellers
1) Pls Carry lots of cash n dollars as resort doesn't entertain card payment. They even don't add bills to room n insist cash payment for restaurant n bar bills immediately. In fact v were called from outside to pay food bill of my family's dinner. Heights of commercial approach.
2) Never rely on complementary breakfast as not much varieties served.
3) Room service is pathetic n if they serve, will surprise u with high bills.
4) Evening Pool side dinner tables r always blocked for foreigners n Indians r not accommodated. Better plan outside.

Thanks
Amit Singh
Bangalore

  • Stayed November 2012
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 1 of 5 bubbles
      Service
Helpful?
6 Thank amit24singh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akshay a, General Manager at Resort Mellorosa, responded to this review, 23 July 2016
Thankyou for your comments which was responsible for the upgrade
in service and decor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Belgaum, India
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
2 of 5 bubbles Reviewed 31 October 2012

Had been there recently that is on 17th Oct 2012, the hotel appear like a apartment, no room service provided, telephone not working had to walk to the reception for every single thing, very small blankets provided as they provide in a Volvo bus, TV not working only one thing was good that's the swimming pool ..

  • Stayed October 2012, travelled with family
    • 2 of 5 bubbles
      Value
    • 2 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
1 Thank khanolkar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akshay a, General Manager at Resort Mellorosa, responded to this review, 23 July 2016
Thankyou for your comments which was responsible for the upgrade
in service and decor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

Travellers are raving about these Arpora hotels

Sangli, Maharashtra, India
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
2 of 5 bubbles Reviewed 29 October 2012

Flush Tank not working (Kindly use bucket of water), Hot Water system not working (Get used to bathing in normal temp water) & when AC is without remote no one is really happy to wake up at early morning to switch off AC, surely soul of this hotel is missing.
6.5 kms away from beach & with balcony view of some shanks & vacant plot..surely this hotel is avoidable.
Food Quality - Good (You may order Chicken Sandwich which may surely beat Mac. For budget travellers- dont hezitate to bye dozens of Minaral water bottols (Bislary & other branded water)@18/ lit than to bye non- branded at supermaket (Las Viegas) at just entry point of lane Vs very odd tasting water available at HAFH @40/Ltr
Cleanliness- Good
Facilities- Most of room facilities not working, strangely toilets have automatic locks which gets locked (without ones fault), Room service not available in morning & after 19:30, No Car Parking for this hotel. Even if you dont have a car, be ready to shell handsome amount for Taxi as this hotel is 6.5 km away.
Overall rating 1.5/5 (Avoidable)

  • Stayed October 2012, travelled with friends
    • 3 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Pravasi111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nina_Punjabi, Owner at Resort Mellorosa, responded to this review, 31 October 2012
Thank you for taking the time to provide your feedback regarding our hotel. I am certainly disappointed that your stay was not all that it could have been.
I would like to apologize on behalf of the hotel and its team for your stay.
Our standard procedure for the same is to offer the guest a different room. The ACs do have a remote control. The resort has a solar system as well as an option of geyser for hot water. We will look into this matter as to why the rooms are not getting the hot water.
I am glad you enjoyed the chicken sandwich.
We provide aqua guard water to all guests in the rooms free of cost.
If you found the mineral water rate on the higher side, will try to bring down the rate to fir all.
Im also glad that you like dthe cleanliness satisfactory.
There is a car parking for atleast 30 - 40 cars in the compound. Im sorry if you were not informed by the hotel staff.
The resort is 2 kms way form baga beach and soon we are starting with the shuttle service to help our guests visit the beach at no cost.
Once again please do accept my apologies. Feel free to contact me personally on your next visit so I can personally take care of your stay and make it memorable.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
3 of 5 bubbles Reviewed 22 August 2012

Was in Goa during the monsoon "off season" and just chanced upon this hotel as we were randomly driving around. Wanted to stay in a place with green views as the beaches were pretty depressing at this time and could not have asked for a better view from our balcony. The room overlooked a paddy field and a green hillock at the end of it. Rooms are basic and comfortable and considering the tariff it was really good. Mello Rosa is very conveniently located in Arpora and everything in North Goa is within a max 30min driving radius...the Candolim-Baga stretch and Anjuna-Vagator-Chapora were all within 10-15. While we were there, there was a conference group which created a bit of racket the first evening but they checked out that evening so no complaints there.

  • Stayed August 2012, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank VikMo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akshay a, General Manager at Resort Mellorosa, responded to this review, 23 July 2016
Thankyou for your comments which was responsible for the upgrade
in service and decor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mumbai (Bombay), India
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
4 of 5 bubbles Reviewed 25 June 2012

Just a quick note to thank you and all the staff at Hotel Hafh for making our recent stay in Goa so very special. We all had a truly memorable holiday. Our rooms were excellent particularly nice. Thank you for originally recommending them. Everyone we met at the Resort Hafh was friendly, helpful and always had a smile on their face. We could not have felt more comfortable and relaxed. The hotel was a real home from home. Thank you again for helping to make our trip to Goa so special. My parents in particular could not have enjoyed themselves more - they will always remember Goa and the Hotel Hafh. Needless to say, when we decide to return to Goa there will be no question about where we'll want to stay. Hopefully, we'll see you all in the not too distant future!

  • Stayed May 2012, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
6 Thank shreyanaik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
akshay a, General Manager at Resort Mellorosa, responded to this review, 23 July 2016
Thankyou for your comments which was responsible for the upgrade
in service and decor.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
delhi
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 18 May 2012

We visited this property in early-May thinking that we'd have to stay indoors all evenings post our meetings conference, But as it turned out, just the opposite happened and the pool side has plenty of trees and an open bar !!The authorities also extended the pool timings for us !!.Good comfy beds,pool view rooms,food is unexpectidly different from the other local restaurants in goa,was a pleasant shock to have kulcha - chole for the breakfast in north Goa !!moghlai food here is something good added to another good thing !!rooms being a bit highly priced ,made it easy for us to conduct conferences,meetings,as they had controlled guests!!overall this place is a pro pack!!as located between the mountains place is gonna be the best for monsoon !!

Room Tip: pool view rooms are the best !!
See more room tips
  • Stayed May 2012, travelled on business
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank ramlakhan y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Nina_Punjabi, Owner at Resort Mellorosa, responded to this review, 31 October 2012
Thank you for the time to send us a feed back. I apologise for the late response. I am glad you and your family had a lovely time at the resort.
look forward to seeing you and your friends and family again at our resort.
Thanking you once again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Resort Mellorosa

Property: Resort Mellorosa
Address: | Mainat Bhatti, Arpora 403518, India
Phone Number:
Region: India > Goa > Arpora
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#6 Spa Hotel in Arpora
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Resort Mellorosa 2.5*
Number of rooms: 100
Official Description (provided by the hotel):
Goa is a destination that offers not just splendid beaches but backwaters, architectural and historical sites, waterfalls, spice gardens, national parks and bird sanctuaries. 100 elegant well appointed rooms, each with a private balcony overlooking either the swimming pool or the lush hills. The excellent multi-cuisine house restaurant has consistently been receiving rave reviews for the diverse selection of high quality food. Our prime location, accommodation options, facilities and service add up to the perfect solution for leisure travel, conferences and social events. ... more   less 
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Also Known As:
Resort Mellorosa Hotel Arpora
Mellorosa Hotel Arpora
Mellorosa Resort Arpora
Resort Mellorosa Goa/Arpora

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