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“Fun, fun, fun!”

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Park Hyatt Goa Resort and Spa
Ranked #2 of 3 Hotels in Cansaulim
Certificate of Excellence
Reviewed 17 May 2013 via mobile

The sea can already be seen from the lobby and the breeze cooled us as we sat down. The property is huge and has a beautiful design. It was easy to find our way around as there are signs everywhere. Many dining options at several restaurants, a real delight for foodies. The enormous swimming pool is divided into 3 levels connected by water slides. There's also a kiddy pool. Plenty of space, we didn't feel crowded even when the place was in full capacity. Quick and efficient waiters cater to the guests, my kids enjoyed the cute little ice cream treats that come packed in small boxes. It's a nice walk to the beach and we enjoyed the sunset every day. There's a limited number of sunbeds on the beach due to state policy. The room was spacious with a big balcony and an interesting outdoor and indoor shower. It was very clean and well maintained. There's a big playroom, the kids club, that provides many activities. We had plenty of fun and felt happy and relaxed. We'll be happy to return.

  • Stayed: March 2013
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Thank OranitS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas A, General Manager at Park Hyatt Goa Resort and Spa, responded to this reviewResponded 22 May 2013

Dear OranitS,

Greetings from Park Hyatt Goa Resort and Spa!

Thank you for taking the time to share a detailed feedback of your stay with us! We are delighted to know you had a happy and relaxed stay at our resort and we were able to deliver to you the Park Hyatt service standards we pride ourselves. Thank you for your great comments about various aspects of our resort especially Camp Hyatt, our unique young guest program. I am happy to know you enjoyed the dining options we offer too. We look forward to welcome you back soon.

Do visit us on Facebook and stay up to date on event calendars, exclusive offers, destination tips and more.

Kind regards,
Thomas Abraham
General Manager

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2,102 - 2,108 of 3,384 reviews

Reviewed 17 May 2013 via mobile

Fantastic property on the Indian Ocean beach!
Large and Verry well mantined garden, multiple pools and swiming pools, palms, flowers.... Paradise!
Large rooms, outside showers too, well furnished, nice smell, clasa!
Faboulous Spa!
Good food

  • Stayed: May 2013
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Thank AnaMariaCristina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas A, General Manager at Park Hyatt Goa Resort and Spa, responded to this reviewResponded 22 May 2013

Dear AnaMariaCristina,

Greetings from Park Hyatt Goa Resort and Spa!

Thank you for sharing your valuable feedback with your fellow travellers. We are delighted to know you consider us as one of the best in India and we were able to deliver to you the Park Hyatt experience we pride ourselves on. Thank you for your kind comments about our resort, I am particularly elated to read your great comment about our award – winning Sereno Spa. We are happy to share with you that Sereno Spa was awarded the ‘Best Resort Spa’ at the recently concluded asiaSpa India Awards 2012 . We do hope you visit again and give us another opportunity to delight you.

Do visit us on Facebook and stay up to date on event calendars, exclusive offers, destination tips and more.

Kind regards,
Thomas Abraham
General Manager

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Reviewed 12 May 2013

Like I said beautiful property, with nicely designed rooms with sit out, bathrooms also have a outside shower for those special moments. Awesome swimming pool, I have to say that is the heart of the property. You can spend your entire day there with children going up and down the water slides.
What lacks is the room service, food is rather stale when it come to your room, that too in TIFFINS, which lack the HYATT appeal. It looks more or less like a MUMBAI DABBA used to serve food in your rooms. Food in the Restaurants is amazing, delectable and perfectly served. Its the room service that is not upto mark.
Liquor is very expensive, suggest you carry your own, it helps. Beer is OK if bought in BUCKETS.
Be careful at night walks, you get snakes and Iguana type (lizzards) over the property, near the pool in the night.
Spa is great, wonderful treatments, Spa shop sells overpriced products. Face cream, face wash etc. were a disaster.

Room Tip: Rooms facing the Garden are quieter. There are several facing the inner waterfall, but it gets nois...
See more room tips
  • Stayed: September 2012, travelled with family
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Thank Umang_sah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas A, General Manager at Park Hyatt Goa Resort and Spa, responded to this reviewResponded 16 May 2013

Dear Umang_sah,

Greetings from Park Hyatt Goa Resort and Spa!

Thank you for sharing details of your stay at our resort! It is a delight to read such positive comments about various aspects of our resorts especially our rooms and secret gardens. Yes, we pride ourselves on housing one of the largest swimming pools India. I am however, disappointed to read your comments with regards to the food served in room service. I will share the same with my concerned department for improvement. I would like to inform you, in keeping with the relaxed feel of a resort property, room service items are served in picnic baskets and dabbas. We look forward to welcome you back soon.

Kind regards,
Thomas Abraham
General Manager

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Reviewed 10 May 2013 via mobile

Room hot. A/C not working inspite of repeated complaints and requests. Rooms need special attention. Difficulty in adjusting in this hot weather.Its 10.30 in the night and we still waiting for air condition to work. Duty managers offering a air cooler as a substitute. Amazing hyatt hospitality. Taking the price of cashew nuts and providing groundnuts. Is this hyatt.?

  • Stayed: May 2013
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1  Thank Sanjay P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas A, General Manager at Park Hyatt Goa Resort and Spa, responded to this reviewResponded 16 May 2013

Dear Sanjay P,

Greetings from Park Hyatt Goa Resort and Spa!

At the onset we are deeply disappointed to know that you had an unpleasant stay with us! We deeply regret that we fell short in our service and were unable to provide you with the Park Hyatt experience we pride ourselves on. I apologise for the ineffectiveness of the air conditioner in your room and am sorry that the issue was not attended to immediately. Thank you for bringing this discrepancy to my notice, I have taken it up with my concerned department for improvement. With regards to the pricing at the resort it is in par with that of other five star resorts in Goa. We do hope you visit again and give us an opportunity to serve you.

Kind regards,
Thomas Abraham
General Manager

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Reviewed 9 May 2013

Nice Property... Stayed for 3 nights 4 days in Park Goa. My family enjoyed our stay @ Park.
Rooms were good in size and clean with big bathroom + Tub. House keeping staff was good. I found neat clean bed every evening. All over Mast & Paisa vasool. :) :D

  • Stayed: October 2012, travelled with family
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Thank h1418
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas A, General Manager at Park Hyatt Goa Resort and Spa, responded to this reviewResponded 11 May 2013

Dear HSK43,

Greetings from Park Hyatt Goa Resort and Spa!

Thank you for choosing to stay with us! We are delighted to know your family and you had an enjoyable stay at our resort and we were able to provide you the Park Hyatt experience we pride ourselves on. Thank you for your positive comments about our resort. Feedback from guest such as you is a huge motivation and has bagged us the runner-up in the Best Luxury Resort (India) category at the recently concluded Travel and Leisure India’s Best Awards 2012. We do hope you visit again and give us another opportunity to delight you.

Do visit us on Facebook and stay up to date on event calendars, exclusive offers, destination tips and more.

Kind regards,
Thomas Abraham
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2013

It used to be my favourite property in Goa. So when a conference came up with the hotel as the venue, I could not say no!
The experience, however left me a little sad.
It started with the rude driver of the pick up mini bus. Yes, we made him stop for refreshments as our flight had gotten delayed, but the way he complained was shocking for a hotel which is supposed to be a luxury hotel.
It continued with the check in process. A group of 15 checking in together should be standard procedure for a large hotel, but it was a mismanaged affair. Having to wait for 15 minutes in humid weather after a half day's travel is hardly a great start to a break.
My memories of my earlier stay with my family- when it was an amazing holiday were all undone by so many nighling small things. The hotel host directed us to a seperate breakfast area without asking us which group we were with- our co-ordinator later told us it was in violation of the contract they had done. Other members of the group also complained of indifferent, sometimes rude and callous service points.
On the bright side, it still is a serene property with a great access to a quiet and almost private beach.
Maybe they were fully booked with a wedding and a few conferences, maybe its a bad patch, but the staff did not seem motivated and smiling...
All said and done, In a competitve world, the customer is hardly willing to give second chances . None of the people in our group would want to go there again.
Specially when the transport services to other parts of goa can cost you almost 50% of your room prices!

Stayed: May 2013, travelled on business
Thank Shailender_Monga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas A, General Manager at Park Hyatt Goa Resort and Spa, responded to this reviewResponded 16 May 2013

Dear Shailender_Monga,

Greetings from Park Hyatt Goa Resort and Spa!

At the onset, we are deeply saddened to know that you had an unpleasant experience at our resort. It is truly regrettable to know that we fell short in so many aspects and were unable to provide you with the experience that you equated when you stayed with your family at our resort. We strive to ensure a smoother check in process for conference / wedding groups and we apologise for the inconvenience you were put through on this account. I am so disappointed to read your feedback about my associates. It is my personal endeavour to ensure that our associates treat all our guests with respect and courteous and it is disheartening to know that this is not what you and your colleagues experienced. I do hope you will visit again and give us another opportunity to be able to meet your expectations.

Kind regards,
Thomas Abraham
General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 May 2013 via mobile

Very nice resort. Multiple swimming pools , great hotel for kids to enjoy and couples. good resort to be with kids where you don't have to worry about them. Great service. Nice Spa, Kids Camp, great food.

  • Stayed: September 2012
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1  Thank JoySurana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thomas A, General Manager at Park Hyatt Goa Resort and Spa, responded to this reviewResponded 16 May 2013

Dear JoySurana,

Greetings from Park Hyatt Goa Resort and Spa!

Thank you for choosing to stay with us! We are delighted to know your family and you had an enjoyable stay at our resort and we were able to provide you the Park Hyatt service standards we pride ourselves on. Thank you for your positive comments about our resort especially Camp Hyatt, our unique young guest program. Feedback from guest such as you is a huge motivation and has bagged us the runner-up in the Best Luxury Resort (India) category at the recently concluded Travel and Leisure India’s Best Awards 2012. We do hope you visit again and give us another opportunity to delight you.

Do visit us on Facebook and stay up to date on event calendars, exclusive offers, destination tips and more.

Kind regards,
Thomas Abraham
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Park Hyatt Goa Resort and Spa

Address: Arossim Beach | South Goa, Cansaulim 403712, India
Phone Number:
Region: India > Goa > South Goa District > Cansaulim
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 3 Hotels in Cansaulim
Price Range: £180 - £515 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Park Hyatt Goa Resort and Spa 5*
Number of rooms: 250
Official Description (provided by the hotel):
Park Hyatt Goa Resort and Spa is an award-winning hotel nestled along the pristine Arossim Beach and 15 minutes from Dabolim Airport. Set within 45 acres of landscaped gardens with glimmering waterways and lagoons, the resort combines elegance with distinctive regional character, perfectly reflecting the vivacious heritage of Goa. With its dramatic architecture, Park Hyatt Goa Resort and Spa was conceptualised as a charming Indo-Portuguese village housing 250 Pousada-style guestrooms and suites, each offering a surreal spa-inspired bathing experience. Park Hyatt Goa Resort and Spa showcases a selection of exquisite restaurants and superlative culinary experiences, including a signature fine-dining Goan restaurant, Casa Sarita, the award-winning Sereno Spa, one of the largest swimming pools in India, picturesque function spaces and a Camp Hyatt for younger guests. Park Hyatt Goa Resort and Spa creates the romance and aura of a luxury boutique hotel while having the amenities and vibrant attractions of a resort. True to the Park Hyatt brand, the resort epitomises understated luxury and gracious service in an intimate sanctuary, offering guests an experience that is distinctively inspiring.Recent accolades include: 2016 World Luxury Spa Awards - Best Destination Spa (#1), asiaSpa India Awards 2015 - Cashew Ritual - Most Luxurious Spa Treatment (#1), Conde Nast Traveller India Readers' Travel Awards 2015 - Favourite Destination Spa (Runner-up), Conde Nast Traveller India Readers' Travel Awards 2015 - Favourite Indian Leisure Hotel (Runner-up), asiaSpa India Awards 2014 - Most Luxurious Spa (Resort), Conde Nast Traveller India Readers' Travel Awards 2014- Favourite Leisure Hotel in India (#1), Conde Nast Traveller India Readers' Travel Awards 2013 - Favourite Destination Spa (#1, 2012 Favourite Leisure Hotel in India (#1) - Conde Nast Traveller India Readers' Travel Awards 2012 Favourite Destination Spa (#2) - Conde Nast Traveller India Readers' Travel Awards 2012 Asia's Leading Resort (#1) - World Travel Awards 2011 Best Resort Spa (#1) - asiaSpa India Awards ... more   less 
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Also Known As:
Park Hyatt Goa Hotel Cansaulim
Hyatt Cansaulim
Cansaulim Hyatt
Park Hyatt Goa Resort And Spa India

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