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“Appalling; cockroach infestation in the bathroom!!”

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Bayshore Villas Candi Dasa
Ranked #5 of 20 Hotels in Candidasa
Certificate of Excellence
Perth, Australia
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Appalling; cockroach infestation in the bathroom!!”
Reviewed 16 November 2011

After all the great reviews of this place my fiance and I were definitely going to stay there for the remainder of our holiday, but our 5 night stay was cut short to 1 because we could not stand it any longer. The staff, although nice, were not welcoming. The food in the restaurant was okay and the beach flanking the property was covered in rubbish. We did not get any explanation about the area (which we had not been before) and were basically dumped in our room and left to our own devices.

The worst part though was when the sun went down. The entire bathroom was LITTERED with cockroaches. I was afraid to go to the toilet!! We killed a total of 12 that evening in the small bathroom before we went to bed but I did not even want to go back to that bathroom and find out if there were anymore! Because of the dead cockroaches, the floor was now covered in ants that were attracted to the corpses.

After breakfast that morning we went to complain and say we were leaving that afternoon but when we came back to our room we found all evidence of the massacre disposed of. No apology, no explanation, nothing. When we tried to leave they demanded we pay the 50% cancellation fee and when mentioning the cockroaches and how disgusted we were that the villas could be in such a state the manager, who barely apologised, finally agreed to a 25% cancellation fee. We were going to push the issue further because vermin to that extent is just unacceptable but were too tired and just wanted to get the hell out of there. We won't be coming back.

  • Stayed November 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
8 Thank Audrey A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bradbayshore, Manager at Bayshore Villas Candi Dasa, responded to this review, 22 November 2011
This is the first that i have ever heard of this as the manager i dont know who you spoke to My Name is BRAD
Our property has never had cockroaches and we have a pest treatment plan that is done every 14 days
I will look into it i noticed you have coloured your face out why ?? if you are so critical !
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334 reviews from our community

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Rating summary
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  • Sleep Quality
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Traveller tips help you choose the right room.   Room tips (82)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Spanish first
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English first
Perth, Australia
2 reviews
Reviewed 16 November 2011

Even though my family and I were there for a short trip of 4 days 3 nights only, we enjoyed ourselves very much.
Food is good & teh staffs are very helpful & friendly...
I will sure return to this hotel next year...

Room Tip: Room that is facing the beach
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  • Stayed October 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bradbayshore, Manager at Bayshore Villas Candi Dasa, responded to this review, 22 November 2011
THANK YOU for taking the time to post a review we hope to hve you and the family back soon

Brad and Staff
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Perth, Australia
Level 3 Contributor
17 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 15 November 2011

I stayed at the beautiful Bayshore Villas last month, my 3rd stay there. I also visited in May with friends who are now planning on going back for a longer stay. The whole area has improved so much and management and staff were fantastic and made sure we were well looked after. The food was really great and there was no need to leave the complex unless you wanted to. Transport is now available at the Villas for guests which is great. I even had a swim in the ocean, no dangerous surf. Highly recommended.

Room Tip: I like closer to the ocean, love the sound
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  • Stayed October 2011, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ElainePerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayshorebali, Bayshore Office Team at Bayshore Villas Candi Dasa, responded to this review, 10 April 2017
Dear Mrs. Elaine,

Warm greeting from Bayshore Villa Candidasa

Thank you very much for taking your time to give us wonderful review on Trip Advisor
We are so glad to know you have enjoyed your holiday with us.
Thank you, and very waiting for welcoming you back on next holiday.

Kind Regard
Bayshore Team
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North America
Level 6 Contributor
97 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 280 helpful votes
Reviewed 13 November 2011

Bayshore Villas is situated on the main road into town, and it's an easy walk to some restaurants and a convenience store for snacks and drinks. The hotel is very charming and pretty, with several landscaped areas, plus two pools . While we were there, a small pavillion was being built in the middle of the pool by the restaurant; sadly we could not spend time there due to the noise and construction, but I'm sure it's done by now and will offer a nice shaded area for people to relax under.

The staff are very pleasant and try to accomodate you as much as possible. There was a reservation glitch - we were assured a certain villa , booking months in advance to only arrive to find that we could not have the villa. They did upgrade us to an upper suite with views over the ocean; however, we found we were happiest to be at ground level and opted for a vacant villa next to the ones by the pool. Judging from the arrangement of the villas, any one would be good to be honest, some just have just a slightly better view of the ocean/pool than others. The infinity pool is a fair size - we at first thought it maybe a bit small, but it was just right as our fellow guests (and very friendly may I add, always ready to have a chat and give us recommendations) came and went in seemingly shifts so it never felt too small or crowded.


The villas are well-laid out, for the most part clean, and very spacious. The bed was firm, but very comfortable. We did find there were several large cobwebs in our suite, but the staff came right away to clear them out. We were surprised to find almost a full-sized fridge in our room, so chose to buy our own soft drinks as opposed to purchasing the ones in the fridge, though the hotel ones were priced more reasonably than other hotels. Also, there is a freezer section to make ice and hide an ice cream bar or two!

The A/C could have been colder, but we come from a cooler climate and probably would like it colder than some. We did sleep comfortably though, as Candi Dasa seems to cool off more in the evening than other places we were in Bali. The outdoor bathroom was quite charming, with the shower having good pressure. Only soap is provided, but deliciously scented locally -made soaps, and a large assortment was left in our bathroom to choose from.

The restaurant serves great breakfast and we found other dishes done quite well, should you decided to stay at the hotel for lunch or dinner. On our last night we had dinner at Rendezvous, which will pick you up and return you for free to the hotel. It was probably one of the best meals we had in Bali.

If Brad is at the hotel, he is always available if you have any questions; any concerns we had were promptly addressed by Brad, and as well he gave us a generous discount for the difficulties with our booking. We had a great time relaxing in Candi Dasa at Bayshore Villas, and making new friends - we regretted not planning more time there as the area was lush and beautiful with small mountains nearby as well as ocean views. All the more reason to come back of course!

  • Stayed October 2011, travelled as a couple
    • Value
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    • Cleanliness
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Helpful?
1 Thank Lady_World_Traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayshorebali, Bayshore Team at Bayshore Villas Candi Dasa, responded to this review, 10 April 2017
Dear Mrs. Lady

Warm greeting from Bayshore Villa Candidasa

Thank you very much for taking your time to give us wonderful review on Trip Advisor
We are so glad to know you have enjoyed your holiday with us.
Thank you, and very waiting for welcoming you back on next holiday.

Kind Regard
Bayshore Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bogor, Indonesia
Level 2 Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 November 2011

I am so happy that we decided to stay in Candi Dasa at the Bayshore Villas, we only stayed for 2 days but wish we spent our whole time in Bali there. This place is paradise, we do not have a bad thing to say about it.

Food in the restaurant is great, breakfast was lovely and they even cooked up the fish we caught for lunch.

The rooms are lovely and spacious, and we had a lovely outdoor bathroom.

Thank you brad and everyone at Bayshore for making our holiday great, we will be back.

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Yas106
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayshorebali, Bayshore Team at Bayshore Villas Candi Dasa, responded to this review, 10 April 2017
Dear Yas106,

Warm greeting from Bayshore Villa Candidasa

Thank you very much for taking your time to give us wonderful review on Trip Advisor
We are so glad to know you have enjoyed your holiday with us.
Thank you, and very waiting for welcoming you back on next holiday.

Kind Regard
Bayshore Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canyon Lake, California
Level 6 Contributor
58 reviews
52 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 20 September 2011

Loved it! Stayed a week and wish we would stay much longer. Other reviews have said it all - Brad and staff are great.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Brobb100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayshorebali, Bayshore Team at Bayshore Villas Candi Dasa, responded to this review, 10 April 2017
Dear Mr. Brob,

Warm greeting from Bayshore Villa Candidasa

Thank you very much for taking your time to give us wonderful review on Trip Advisor
We are so glad to know you have enjoyed your holiday with us.
Thank you, and very waiting for welcoming you back on next holiday.

Kind Regard
Bayshore Team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Australia
1 review
Reviewed 15 September 2011

Bayshore Villas are both comfortable and relaxing with extremley helpful and friendly staff.
Brad the owner is both very approachable and professional.
The food in the restaurant is excellant we especially enjoyed the breakfast.
We stayed 24 nights had a fantastic time. Many thanks Brad and staff we will be back!!!
I was treated like a princess!!!!!!!!!!! much love Sylvia and Stewart XX

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank sylvia g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bayshorebali, Bayshore Team at Bayshore Villas Candi Dasa, responded to this review, 10 April 2017
Dear Mrs. Sylvia ,

Warm greeting from Bayshore Villa Candidasa

Thank you very much for taking your time to give us wonderful review on Trip Advisor
We are so glad to know you have enjoyed your holiday with us.
Thank you, and very waiting for welcoming you back on next holiday.

Kind Regard
Bayshore Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bayshore Villas Candi Dasa

Property: Bayshore Villas Candi Dasa
Address: Jalan Raya Candi Dasa 4, Candidasa, Karangasem 80871, Indonesia
Phone Number:
Region: Indonesia > Bali > Karangasem > Candidasa
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Luxury Hotel in Candidasa
#4 Spa Hotel in Candidasa
#5 On the Beach Hotel in Candidasa
Price Range (Based on Average Rates): £
Hotel Class:4 star — Bayshore Villas Candi Dasa 4*
Number of rooms: 21
Official Description (provided by the hotel):
Have your best holiday ever in our beautiful boutique villas in Candi Dasa on the Island of Gods. Bayshore's beachfront Villas, featuring a mix of modern architecture and traditional Charm, which will give you a stylish setting for your perfect holiday. On our property you'll find eight world class villas and two private houses,Two storey apartments that can accommodate up to 8 adults all of them offering a stunning view of the sea which are absolute waterfront with a choice of two pools, spa,gift shop and our own private beach with a cooling breeze.Enjoy our paradise which is set on over one hectare of tropical gardens with professional staff.The Terrace restaurant offers amazing food created by our award winning chef.We look forward to your arrival. ... more   less 
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Also Known As:
Bayshore Villas Candi Dasa Hotel Candidasa
Bayshore Villas Candi Dasa Bali/Candidasa

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