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“Awesome private little resort!”

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Bali Shangrila Beach Club
Ranked #8 of 20 Hotels in Candidasa
Certificate of Excellence
Oshawa, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Awesome private little resort!”
Reviewed 21 September 2013

Great staff and location! Eat on the strip a short walk away. See Gary on the beach for any to-do stuff including a cab with the best prices! He will get any shopping needs you have like coffee or fruit for your room or jewelery from vendors! No complaints from me...expected 3 star and got a 4!!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PamandDave01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 27 September 2013
Dear Valued Guest,

this is as our sincere thank you for your constructive reviews, much appreciated. we strive our best to keep up our standard to always meet your expectation

Sincerely yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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277 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
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English first
Aspendale. Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 13 September 2013

This was my first trip to Candidasa and I was pleasantly surprised. It is lovely. I had an apartment overlooking the pool with a great ocean view. Staff were extremly nice and nothing was too much trouble. Guests were so friendly and it was easy to make friends. However I would not recommend the suckling pig buffet as it was expensive and pig was not cooked properly. Breakfasts were a choice of "packages" and huge.I had a kitchenette and a choice of making myself a smaller meal. I would come here again as I did feel at home.

Room Tip: Ask for one overlooking the pool.
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jillian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 27 September 2013
Dear Valued Guest,

this is to acknowledge receipt of your reviews posted here. many thanks for a very proportional feedback and let me move on from this point. Yes no one says that our staff are inferior but all of them said you got such excellent staff members, this is resulted as we treated them as our valued asset. Regret to understand that you experienced bed feeling on suckling pig BBQ, we had brief our vendor to provide us with a proper sucking pig

Many thanks and sincerely yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 10 September 2013

loved this place pool was vry clean , food at bfast was yumm plenty to pick from both local and normal. our room was just by the pool and we had a lounge with tv , and radio with a cd in . a kitchenette masive bathroom. plenty of hot water and the staff were a delight.
We will be back

Room Tip: room 1 over looks the ocean
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 27 September 2013
Dear Valued Guest,

Firstly we would like to thank you for staying at our resort. Yes we got a supreme location is very on the beach, cozy pool, and warmest staff members. we thank you for your outstanding reviews and now our become our homework to maintain even improve our standard for your satisfaction

Sincerely yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bunbury, Australia
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 September 2013

Small resort with 24 rooms. The first room that we were given smelt very mouldy. The bathroom smelt like I don't know what. After one night in the room. I asked to move as I felt sick.
After being moved into another room. We settled a little bit better, . The staff were very friendly and helpful for sure. If going for a quiet holiday. It would be ok,
The beach had no real access to it as high tide, the pool very small but ok for a cool down.

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank 114Christine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 8 September 2013
Dear Valued Guest,

This is to acknowledge to see your review being posted on this website. Regretfully to understand your unhappiness during your stays with us. let we strive our best to improve our services then to meet your expectation

Thank you for your kind attention and hope to welcome you here at upcoming trips

Sincerely yours,
Komang
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Maryborough, Australia
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 September 2013

After a couple of nights in Kuta it was a refreshing experience to arrive at the Bali Shangrila Beach Club. It is a small resort with only 24 units where you are made to feel as though you are the only occupants. While we were there for 7 nights and although all units were occupied, it never felt crowded. Everyone seemed to do their own thing during the day and then meet up for a few drinks at the bar in the evening. There were a few drawbacks such as our room seemed to be very close to the chickens in the neighboring property, the bar frequently ran out of our favorite drinks and the beach was non-existent at high tide. However for some reason it did not seem to matter. The staff were so friendly and the room was comfortable and well maintained. It was a close walk to local bars and restaurants and the other guests seemed to be like-minded. Overall, if you want to relax in an extremely comfortable and relaxing environment then the Bali Shangrila Beach Club at Candidasa is the place to be.

Room Tip: A room closer to the ocean would be an advantage.
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  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank MuzzaQueensland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 13 October 2013
Dear Valued Guest,

firstly, we would like to thanks you for your willingness to stay at our resort. Obviously yes..., we are very lucky to have so outstanding staff who always care on you. we regret to hear for some drawbacks, but i am sure those drawbacks just little things compare to the courtesy, tranquility, serenity, nice cozy breeze that you experienced during your stays at our resort
We will strive our best to keep up our standard even improve it

Thank you for your kind attention and look forward to welcoming you on upcoming trips

Sincerely yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
perth
Level Contributor
57 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 August 2013 via mobile

We stayed at this hotel in Candidasa for five very enjoyable and relaxing nights and were lucky to be upgraded to a one bedroom apartment. However all rooms were spacious and very clean.
Included breakfast was not buffet but menu included the usual fruit, toast, eggs etc.
Probably the best thing about this hotel is the staff who manage to address all guests by name - very impressive!
Location is beach front. However the beach is not really accessible when tide is high. Pool is small but more than adequate.
Sister hotel Palms Resort is fairly close and there is an hourly shuttle between the two to allow guests to use facilities at either resort.
Many good restaurants are situated nearby.
We used a local driver Made who we found on Trip Advisor. He was a lovely man who spoke good English and we recommend him to anyone going to Candidasa.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank octobergirl1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 6 August 2013
Dear Valued Guest,
many thanks for your review was posted here, we do appreciate that
we strive to maintaian even improve our standard to meet your satiscation

Sinecery yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Donnybrook, Australia
Level Contributor
47 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 31 July 2013

We stayed in a studio room (one king double bed) on the ground floor right in front of the small swimming pool. I loved being right next to the pool (but still had a private outdoor setting).

The room was small and the bathroom was a bit chlostrophobic, BUT this did not worry us in the least because there were so many positives with this hotel. The room not only overlooked the pool, but also the ocean and the neighbouring islands of Nusa Lembongan and Nusa Penida, and available to view from the deckchairs. Memorable. This is not a five star hotel and does not charge those prices. It is reasonably priced and kept very cleanly maintained throughout.

The staff were the most friendliest I have ever experienced in Bali, housekkeeping collected flowers to place on our bed every day (the head lady is named 'Pocahontas', I think, - such a sweetie).
Shangrila offers very cheap, but skilled massages at the on-site ocean front 'cabana'. Ask for Ni Lui. Very relaxing getting a massage whilst listening to the waves roll in. Her husband can also offer driver services and speaks very good English.

I loved that this hotel was down a couple of side streets, but right on the beach. To me it is the perfect location. A two minute walk back to the main drag is safe and in a village style location. As you walk out to the main road and turn left, the first restaurant has a pool table, restaurant and bar area. Buy a drink and play pool for free. The food was great and the owner is also providing hospitality education for local teens, so help a good cause and visit them.

The food at Bali Shangrila was excellent and the prices were the same as restaurants outside the hotel. We chose to eat most meals at Shangrila due to the quality and price. The mee goreng was exceptional, and their burger was western standard, yum.

They have entertainment most nights and I loved the whole atmosphere of the hotel and the wonderful staff.

If you book direct and email them, you will be guaranteed of great personal service. I had no booking problems and they knew me as soon as I arrived.

Room Tip: Ground floor rooms overlooking the swimming pool
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  • Stayed July 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SalsaWA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 3 August 2013
Dear Valued Guest,

this is to acknowledge receipt of your email posted at this portal. much appreciated for outstanding reviews and therefore with more than happy to share it to all of our staff members to motivate them to maintain the standard

many thanks
sincerely yours,
Komang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bali Shangrila Beach Club

Property: Bali Shangrila Beach Club
Address: Candidasa, Karangasem, Indonesia
Region: Indonesia > Bali > Karangasem > Candidasa
Hotel Style:
Ranked #8 of 20 Hotels in Candidasa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bali Shangrila Beach Club 3*
Number of rooms: 23
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Also Known As:
Bali Shangrila Beach Club Hotel Candidasa
Bali Shangrila Beach Hotel
Bali Shangrila Beach Club Candidasa

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