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“Not impressed as I thought we would be”

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Bali Shangrila Beach Club
Ranked #8 of 20 Hotels in Candidasa
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Not impressed as I thought we would be”
2 of 5 bubbles Reviewed 4 November 2013 via mobile

Booked with time share credits via RCI.
Checked in two nights ago, unit 4. Mixed review.
Below are initial impressions.....will update as needed. Will be here 5 more.


Pros: Good location
Staff very professional
Rathbones food (on site eatery) very good.....and Very convenient.
But a spec of water.....pool is nice.
Bed comfy.
Resort arranged excellent transfer from resort in Densaper to BSBC.

Cons: No hot water....barely luke warm
Water smells badly of sulpher.
Water pressure??? The pool clean off shower has more pressure.
Aircon cools bedroom suffciently....but rest of unit it does not.
Though bed comfy, couch....not so comfy.
Food....PRICEY. Though good quality, we can get similar better quality in US.....SF Bay area for less cost. So far haven't found much less in town. I don't comprehend the high food cost. I can buy a $4 beer at home. High food costs eat up budget = less money for tips, excursions and souveniers!
3 star should = hair dryer in bathroom....iron and board. These are non existent.
Every evening, peace interrupted with sellers near beach line trying to sell boat excursions........Every evening.
Drinkable water options limited. Be prepared to haul liters and liters from market.

Thats it for now. So far with experience and many other local options, do not plan to rebook here. Even considered booking at adjacent resort....but will stick it out for now.

Stayed November 2013, travelled with family
Helpful?
Thank Gus U
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 8 November 2013
Dear Valued Guest,

this is to acknowledge your reviews posted on this site. we noted all of your dissatisfaction and strive our best for improvement. we noticed last few days we got trouble with our hot water system but everything is fixed properly

Sincerely yours,
komang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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270 reviews from our community

Traveller rating
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
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English first
Darwin, Australia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 15 October 2013

Only had one night here, but thoroughly enjoyed it. The room was good, although a little dated it was very clean and spacious and had a nice relaxed feel. The staff were very friendly and went out of their way to help you out. The snorkelling right in front of the beach club was quiet good and safe for kids and beginners inside the reef. Took a local fishing boat to white sandy beach a short trip north, this was the highlight of the trip by far, a great spot un commercialised which is what made it so good.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SimonChapman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Heywood, Australia
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 11 October 2013

This was our first stay at the Bali Shangrila Beach Club, It was given to us a wedding present.
And we enjoyed every minute of it, very quiet and restful,
We had a hotel style room directly across from the bar and the pool, so not far to get cooled down inside or out, the food was great and the chefs looked after me very well ( I have egg and peanut allergies ) as did the rest of the staff.
We got to know most of them well.
Snorkeling and swimming at the beach out the back of the resort was excellent at mid to low tide with good access to the reefs and plenty of fish to be seen, A trip with a local fisherman (Wayan) to Blue lagoon to go swimming and snorkeling followed by lunch at White sands beach was well worth the effort he looked after us very well, we also hired a local driver (Bar) who knows where to take you for shopping or sight seeing or transfers to the airport etc. If you want a nice quiet holiday this is the spot to come to, plenty of eateries along the strip if you want something different.
We are planning to visit again

Room Tip: Ground floor rooms near the pool are great.
See more room tips
  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SRP57
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 13 October 2013
Dear Valued Guest,

many thanks for leaving the proportional reviews on this site, we much appreciate it. yes we are fortune as our resort situated just on the clear white sanded beach which is apparently a rare landscape you got in Candi dasa area. not just that, you got so richness coral reef and fishes dwell in a warm sea water just in front of our resort. you discover a hidden paradise by just snorkeling or swimming there

we look forward to welcoming you on upcoming trips

sincerely yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Australia
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 1 October 2013

This was our third visit to this property. We are timeshareowners here, but we prefer to book our accommodation at Shangrila through a discount booking agency, and leave our annual allocation for exchange somewhere else more expensive, usually in Europe or the US.

This is no five star rated property, but the service and friendliness of the Balinese staff are unsurpassed. Food is well prepared and of good quality. There are many other restaurant options within 5-10 minutes walk offering very good food at unbelievably inexpensive prices.

Rooms are comfortable and well cooled. There is continuous maintenance in evidence.

The pool is clean, close and inviting. The beach is immediately in front of the property. There are few sellers on the beach to cause any interruption to a peaceful holiday. The beachfront is very clean, and is a snorkeller's paradise. Very accessible reefs at low tide. Local fishing boats are moored in front of the property.

This is not Kuta or Legian or Seminyak. Candidasa is a fishing village, But a short walk around Candidasa shows that many expats have found their little bit of quiet paradise, and have built some wonderful holiday homes.

Access to the area has been improved greatly by the building of a new highway up the east coast.

We usually stay up to a week, and have had no problems filling our time. The lack of tourist shopping is an added bonus.

Room Tip: Stairs can be steep for many, so request a downstairs unit.
See more room tips
  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank redcentre
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 13 October 2013
Dear Valued Guest,

First of all, allow us to express our sincere gratitude and excitement to know that you are one of our valued members who always love to come back and stay at our property, who always keen to get services from our friendly staff. yes.. you are treated as a family member which is full of warm and fun....
Wishing you always come back and stay at our beautiful resort

Sincerely yours,
Komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oshawa, Canada
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed 21 September 2013

Great staff and location! Eat on the strip a short walk away. See Gary on the beach for any to-do stuff including a cab with the best prices! He will get any shopping needs you have like coffee or fruit for your room or jewelery from vendors! No complaints from me...expected 3 star and got a 4!!!

  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank PamandDave01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 27 September 2013
Dear Valued Guest,

this is as our sincere thank you for your constructive reviews, much appreciated. we strive our best to keep up our standard to always meet your expectation

Sincerely yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Aspendale. Australia
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
4 of 5 bubbles Reviewed 13 September 2013

This was my first trip to Candidasa and I was pleasantly surprised. It is lovely. I had an apartment overlooking the pool with a great ocean view. Staff were extremly nice and nothing was too much trouble. Guests were so friendly and it was easy to make friends. However I would not recommend the suckling pig buffet as it was expensive and pig was not cooked properly. Breakfasts were a choice of "packages" and huge.I had a kitchenette and a choice of making myself a smaller meal. I would come here again as I did feel at home.

Room Tip: Ask for one overlooking the pool.
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  • Stayed September 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Jillian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 27 September 2013
Dear Valued Guest,

this is to acknowledge receipt of your reviews posted here. many thanks for a very proportional feedback and let me move on from this point. Yes no one says that our staff are inferior but all of them said you got such excellent staff members, this is resulted as we treated them as our valued asset. Regret to understand that you experienced bed feeling on suckling pig BBQ, we had brief our vendor to provide us with a proper sucking pig

Many thanks and sincerely yours,
komang
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 10 September 2013

loved this place pool was vry clean , food at bfast was yumm plenty to pick from both local and normal. our room was just by the pool and we had a lounge with tv , and radio with a cd in . a kitchenette masive bathroom. plenty of hot water and the staff were a delight.
We will be back

Room Tip: room 1 over looks the ocean
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dawn P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
komangastawa, General Manager at Bali Shangrila Beach Club, responded to this review, 27 September 2013
Dear Valued Guest,

Firstly we would like to thank you for staying at our resort. Yes we got a supreme location is very on the beach, cozy pool, and warmest staff members. we thank you for your outstanding reviews and now our become our homework to maintain even improve our standard for your satisfaction

Sincerely yours,
komang
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bali Shangrila Beach Club

Property: Bali Shangrila Beach Club
Address: Candidasa, Karangasem, Indonesia
Region: Indonesia > Bali > Karangasem > Candidasa
Hotel Style:
Ranked #8 of 20 Hotels in Candidasa
Price Range (Based on Average Rates): £
Hotel Class:3 star — Bali Shangrila Beach Club 3*
Number of rooms: 23
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Also Known As:
Bali Shangrila Beach Club Hotel Candidasa
Bali Shangrila Beach Hotel
Bali Shangrila Beach Club Candidasa

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