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The Bellevue Manila
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Reviews (1,006)
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718 - 723 of 1,006 reviews
Reviewed 19 March 2014

Truly one of the best in Manila!
Their staff was so warm and friendly. Their Chinese resto serves one of the best dim sums in the metro. Must try their Hakaw!

I love the ambiance and their rooms are so well maintained!

They also have so many cool promos and treats!

Their pastries were also yummy! We adore their cronuts! We'll book again soon coz I heard they have a newly opened spa!

Room Tip: try their cronuts!!!
  • Stayed: February 2014, travelled with family
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1  Thank Mae I
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 March 2014

Went here Sept. 2011 for a joint birthday celeb for mine and my mom's, just perfect for their rainy day promo. The room was quite small for us, but nevertheless our nice stay at this hotel compensated our then wanting for a bit bigger room, for 6 adults and 2 kids.

The staff welcomed us with a basket of fruits, smiles and service par excellence. Room boys and customer reps were all courteous and friendly. We got the deluxe room, 2 beds (upon request).The entire room's spick-and-span there wasn't even a speck of dust and a strand of hair. AC was working well, but could have wished for a carpeted floor. There's a nearby ATM machine, and food restos. Pool was very clean, and I like that its floors had slip-stop covers, thus making it safer for kids.

Bellevue deserves my 5 stars and will surely re-book in the future.

  • Stayed: September 2013, travelled with family
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2  Thank RuthAlarcon18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 February 2014 via mobile

When my family migrated to the US we sold our house in Alabang. Whenever my dad visits manila he always checks in Bellevue. Very accomodating staff, friendly, warm and polite. We always get the 2 queen size bed room in the new tower which is so spacious. Since we always book here we decided to try the nearby new hotel for a change. This is when we learned the massive difference of service and room size and everything! We then decided we will never try another hotel again in Alabang but Bellevue! So we are now a frequent customer so whenever we check in theres always a welcome wine and fruit platter, personalized note from the manager.. Breakfast buffet is also excellent! We also had some food reheated from our room (from the leftover food we had the night before) they were so accomodating! This hotel is truly our second home. Everytime we check in service gets better.

Stayed: February 2014
1  Thank Kimdelro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 February 2014

We stayed at the Bellevue Manila over the weekend of 14 - 16 February. First of all, we must say that the hotel looks good. Our room was perfectly comfortable, spacious and clean, and the amenities were great. We liked that there were two pools to choose from.The common areas are tastefully decked out with plenty of lounging space. The hotel also provided half-hourly shuttle service to the nearby Alabang Town Centre shopping district. At breakfast, the buffet selection was incredible with a nice assortment of Filipino and international dishes.

The Bellevue's hardware are in place for a great four-star (even five-star) hotel but it was sadly lacking the stunning service that accompanies most internationally-recognised establishments. We were first disappointed with the rather nonplussed front desk staff. Then a family member had to wait hours before her room was cleaned up and readied. We had to check umpteenth times with the staff before she could get her room. The shuttle service although much appreciated also had a flawed system. We had to tell the driver before hand (or call him) on the time we would be returning to the hotel. Why not just go to the drop off points at stipulated times? In addition to that, the shuttle staff were rather resolute about the leaving time from the hotel. Their watches were faster than ours by 5 minutes and they insisted on not waiting for the rest of our party. A bit of flexibility would have been nice. We were also not impressed by the poolside staff who asked us if we were staying at the hotel when 5 minutes earlier we gave him our room numbers. A little attention or discretion would have been nice. Finally, the housekeeping could have been a bit more thorough. Our bathroom bin was not cleared throughout the duration of our stay. I hope that in writing this, the team at the Bellevue would take into consideration our suggestions and improve their service culture because we really believe it has all the makings of a truly great hotel.

  • Stayed: February 2014, travelled with family
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1  Thank JNLSingapore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Roland G, Manager at The Bellevue Manila, responded to this reviewResponded 26 February 2014

Dear Valued Guest,

Thank you for taking the time to share feedback about your stay at The Bellevue Manila.It is through customer feedback that we are able to assess our level of performance and identify areas for improvement.

We are pleased to hear that most of the aspects of your stay met with your expectations however we must apologize for the delay during check-in, and the lack of staff flexibility & attention. Please be assured that all the details that you raised in your review have been addressed with our team and staff retraining will be undertaken to avoid the same in the future.

We hope to see you again in a not so distant future.


Sincerely,

Roland Galano
Resident Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 February 2014 via mobile

Nice hotel with all the luxuries expected for its class. Too bad there's a building being constructed near it, so the pool area of the main wing has dust all over the place.

Room we had was nice, spacious and clean. The bathroom had a tub and separate shower.

Breakfast buffet was also good, but there was a long line so make sure you get up early to avoid it.

Will definitely go back.

Stayed: February 2014, travelled with family
1  Thank GreatGramo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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