Staffs are rude.Faucet & drainage are clogged.Short time for swimming.Hidden Charges.Many Don'ts.
You cannot use any amenities if you are not the owner even if they rent it to you. You cannot have any visitor either , even just one, it will be a headache, we stayed twice here but management has gone downhill, not the owners fault. They have so many restrictions that wont make sense. We rented a condo here for 3 weeks. We were not allowed to have visitors, not allowed to use the gym and the infinity pool ourselves. Save yourself all the hassle.
The only good thing was the swimming pools - and they were only good for young children. Cant do laps in them.
The rooms remind me of goigh camping. The only restaurants are in the slum level mall 10 minutes walk away.
Great resort. The condo has all modern amenities. When I asked if the condo had a CD player the owner went right out and bought a DVD/CD player for the TV. She was very friendly and helpful! The condo has everything I needed to enjoy my vacation.
Loved the owner. Easy to work with and very responsive to all my questions. The ambience and scenery was wonderful. It was like being taken to an exotic location.
Sometimes some of the concierge staff was less than courteous. They could have been much nicer and much more considerate especially with the kids. Some were fine and it's a shame to lump them in with the rude ones. A couple times the staff the staff scheduled events but just prior to the event I was informed the event was cancelled.
Security Guards were polite helpful. Also made us feel very safe. I liked a lot