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“Nice Hotel But Not Five Star”

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Real Marina Hotel & Spa
Ranked #1 of 7 Hotels in Olhao
Certificate of Excellence
Suffolk
Level Contributor
75 reviews
55 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
“Nice Hotel But Not Five Star”
Reviewed 15 March 2014

The positives of this hotel are location, great design, lovely rooms and very pleasant and attentive staff. The position overlooking the Ria Formosa is lovely and to be able to see the effects of light on the water from the vantage point of the hotel terrace is wonderful.
Minor points let the hotel down namely a disingenuous approach to charging for water in the room (if you have to pay then put a collar on the bottle saying so but most classy hotels and even bed and breakfasts don't charge), patchy wifi connection and a good but not five star breakfast buffet.
Olhao is a good base for a few days with plenty of good restaurants and feel that it is a proper town and not Britsville. Overall good value and location.
Note to the management; some of the points I have raised have been commented on in previous reviews and met with a bland acknowledgement. They are not costly to implement so why not do it and achieve a true five star rating?

Room Tip: If you can afford the extra a front room will enable you to watch the changing scenes on the Ria For...
See more room tips
  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank suffolkpunch56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Alg, Manager at Real Marina Hotel & Spa, responded to this review, 23 April 2014
Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


João Máximo
Manager
Real Marina Hotel & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2,227 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (633)
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English first
Devon, United Kingdom
Level Contributor
21 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 13 March 2014

If you come expecting this to be a 5 star hotel you will be disappointed.However,you are not paying 5 star prices(except in the bar where a glass of house wine was an exhorbitant 6 Euros)
If you want a quiet place to sit and read in the hotel you will not find one.I did not see one comfortable chair or settee in the hotel.The only "lounge" area is between the reception and the dining room and all there is to sit on are standard tables and chairs.Very poor for a supposedly 5 Star hotel.The other major problem we found was that the hotel was noisy.You will want a room overlooking the Marina and not the desolate waste ground at the rear of the hotel.The problem then is that there is a well used road between the hotel and the marina with a fair amount of traffic but also the hotel is opposite a large parking area and whilst we were at the hotel it was used four or five nights for by the local youth as a meeting place where they could stay until around 2 or 3am playing their radios.We were totally unable to sleep without closing the balcony doors.
The rooms were acceptable and so was the breakfast.Most of the staff were very good but the assistant manager in the dining room could do with some retraining.When a young mother was having a little trouble with her child she asked one of the girls cleaning the tables if she would get her a tea bag and the assistant manager told the girl she couldn't fetch the tea bag as breakfast was " self service " !!!!!!!!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank alannewton45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Alg, Manager at Real Marina Hotel & Spa, responded to this review, 23 April 2014
Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


João Máximo
Manager
Real Marina Hotel & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Edinburgh, United Kingdom
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 10 March 2014

Just returned from a fantastic week at this hotel. The staff was friendly, the delicious breakfast offered many option, and just a five minute walk from the town of Olhao along the waterfront. We will return!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank k1029384756
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Alg, Manager at Real Marina Hotel & Spa, responded to this review, 23 April 2014
Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


João Máximo
Manager
Real Marina Hotel & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dublin, Ireland
Level Contributor
95 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 10 March 2014

This hotel is fairly new, and is the highest graded hotel ever in Olhao.
Rated 5star in Portuguese terms, in truth it is 4star by international standards.
Nevertheless, the room value is extraordinarily keen!
I stayed here last month and got a great deal.
Best of all, it's only a short stroll down the vibrant waterfront to a huge variety of eateries.

Room Tip: Probably ask for a room at the front of the hotel, with balconies overlooking the sea.
See more room tips
  • Stayed February 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Mick M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Alg, Manager at Real Marina Hotel & Spa, responded to this review, 23 April 2014
Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


João Máximo
Manager
Real Marina Hotel & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Tipperary, Ireland
2 reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 4 March 2014 via mobile

My wife and I are eagerly looking forward to our mid May break in the real Marina hotel and spa. This is our sixth visit in just three years, yes you guessed it we love both the hotel and the town of Olhao itself, the Ria Formosa nature reserve and salt lagoons and the barrier islands with their wonderful array of wildlife is a big plus for me as I work for the national Parks and Wildlife Service in Ireland and seeing the storks, flamingos, spoonbills, avocets and much more exotic species is really enjoyable. My wife loves the poolside and of course the lovely shops along the narrow cobbled streets, the Market on Saturday mornings is just a few yards from the hotel entrance and well worth a look. I cannot praise the staff of the hotel highly enough,they are always available to give advice or have a quick chat.We have become close friends with some of them and we really can't wait to go back. if it's a quiet relaxing restful break you need well this is the place for you, Sean Breen.

Stayed October 2013
Helpful?
12 Thank rangerbreen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Alg, Manager at Real Marina Hotel & Spa, responded to this review, 23 April 2014
Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


João Máximo
Manager
Real Marina Hotel & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Correze
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 2 March 2014

A very warm welcome on arrival. Room beautiful overlooking the water and well appointed and spotless. We had booked a double room expecting a double bed but was made up as two singles. Asked at reception if it was possible to have a room with double bed however arranged to have bed made up as a double the following morning . Within 10 mins a lady from houskeeping arrived and changed it immediately . Superb service.

Breakfast was excellent with plenty of choice . Cold and hot. Staff very attentive.

The only fault I could give is the camper abs parked up day and night opposite the hotel. There are many at the other end of town and would be a shame if the car park became another unofficial camp site outside such a beautiful hotel.

Room Tip: Sea view is a must
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  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
6 Thank PamL48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Alg, Manager at Real Marina Hotel & Spa, responded to this review, 23 April 2014
Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


João Máximo
Manager
Real Marina Hotel & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
15 reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 March 2014

We love the Algarve - the food, the people, and of course the weather and beaches. We always stay on Armona Island, a rustic sandy getaway perfect for family holidays and escapes from Winter with friends.

When we found our favourite house was booked for 2 days of our stay, we decided to experience the more sophisticated and up market Real Marina, and were extremely glad we did.

Because it was late season, we had a full suite for the cost of a room, and that included a great breakfast buffet. We were going to eat in town, but the restaurant was so good we came back for a great dinner. Relaxing by the pool, literally hanging above the seaside marina (hence the name of the hotel?) was a great experience.

When it came time to leave the 5* comfort for our villa on Armona Island, we truly enjoyed the natural splendor of the sandy island - all the more knowing we would stay the last night back in the Real Marina before flying home.

A great hotel, and a great place to both visit the sandy islands of the Algarve and the less touristy town of Olhao (with Faro just a short taxi, train or bus trip away).

Room Tip: If travelling off season, book a suite for little more than the cost of a room.
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank brianlmerritt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hoteis_Real_Alg, Manager at Real Marina Hotel & Spa, responded to this review, 23 April 2014
Dear Guest,

Due to the implementation of a new Property Management system, we have not been able to reply individually and personally to all reviews as we usually do, but we wanted to thank you for having taken the time to share your feedback with us and assure you that your comments will be taken into consideration. As soon as possible, we will start replying to each one of your kind comments and reviews individually.

Thank you once again for your review and we look forward to welcoming you back soon to one of the Hotéis Real Algarve.

Kind regards


João Máximo
Manager
Real Marina Hotel & SPA
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Real Marina Hotel & Spa

Property: Real Marina Hotel & Spa
Address: Avenida 5 de Outubro, Olhao 8700-307, Portugal
Phone Number:
Region: Portugal > Algarve > Faro District > Olhao
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
Ranked #1 of 7 Hotels in Olhao
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Real Marina Hotel & Spa 5*
Number of rooms: 144
Reservation Options:
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Also Known As:
Real Marina Hotel And Spa
Real Marina Hotel Olhao
Real Marina Hotel & Spa Olhao, Algarve, Portugal

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