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“"Loved the Cornelia Diamond"”

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Cornelia Diamond Golf Resort & Spa
Ranked #21 of 87 Hotels in Belek
Certificate of Excellence
Glasgow, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
“"Loved the Cornelia Diamond"”
Reviewed 12 June 2011

Stayed in this hotel in May and loved it so much so that we have already booked for next May.
On our arrival at the hotel we were not dissapointed on our first impression.We were in a standard room which was spacious and beautifully decorated, the bathroom was split into 3 areas, the wet room had a lovely deep bath aswell as power shower and hand held shower,all the toilletries you could need.The best part was our sea view.
THe hotel was spotless,not an area left untouched.If maintenance was required it was attended to promptly.We witnessed this at the children's pool, no sooner had a hand rail broken,a phone call and it was mended.
The food was excellent, although we didn't book any of the a la carts due to having a fussy 3yr old we were not dissapointd by the choice at the main buffet restaurant.We did hear there were problems trying to book the a la carts but having stayed in other hotels in this region with the same set up, it appears to be an issue also?
The staff were all friendly and helpfull,we found the entertainment team in particular the children's team excellent,our daughter had such a fun packed 2wks from the mini train,carousel,bumper cars, face painting,pool slides and games, jeep safari the list goes on. The team were excellent with all the children.This made our holiday knowing our daughter had plenty of activities,her highlight was the mini disco in evenings.The entertainment was in the amphitheatre at night suitable for familes then afterwards a live band or disco by the pool till midnight.The hotel had a nice friendly atmosphere which allowed you to chat with fellow guests.
I appreciate all inclusive holidays are not for everyone but these hotels are a high standard of all inclusive,Although not much around Belek if you like to go out and about we never felt confined to the hotel and did on couple of days walk into Belek town, and of course you have the option of booking trips.
A great hotel to consider for a nice break.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
6 Thank alisongillick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
Stirling, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 7 June 2011

We booked this as a surprise for my husbands 50th birthday ( 2 couples) and we were not disappointed on arrival we were upgraded to a family garden room with complimentary bubbly. The staff were very attentive the hotel was spotless food fantastic. I had heard before we went that trying to book a la carte resturaunts was difficult the first night proved that it was but as it was a special occasion I spoke to guest relations and they arranged this for us - the Pub on the forest - fantastic came out with a cake for Andy and champagne for us all. but we manage to get 2 more resturaunts and we were only there for 1 week all very good. The entertainment team were very good tried to involve everyone but if you didn't want to take part would leave you alone. The boys enjoyed the golf and we would definately go back. SUPERB!!!!!!!! - well done Cornelia - weather was good so didn't try the spa but word was it was good.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank annymaxx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 5 June 2011

This Hotel is NOT suitable for families or couples. Our recent one week holiday was spoilt by the appaling behaviour and foul mouthed language of the groups of golfing men, who seemed to be in total control of things. We could not eat anywhere without the constant "F" swearing word being heard in every conversation. This was even in the A 'La Carte Restaurants, for which the various golfing groups obviously had priority block booking arrangements, with the hotel.

Do not expect the A' La Carte telephone booking system to work, as quite clearly there is little or no availability other than the block bookings for the golfers. This is even if you call at the first opportunity at 7 p.m. for the following evening. At 7.01 p.m. all availability has gone. We shared our frustration with other guests who had experienced similar problems all week.

The Thomas Cook representative was totally useless, and obviously lacked experience. When we explained that we were unhappy and wanted to move all “Abi” could only quote us “The Terms and Conditions” of our holiday. This is not what we expected from Thomas Cook. The only solution offered was for us to pay £526 as a cancellation charge, as a condition of being moved to an alternative hotel. As we had already paid £1930 for our one week holiday, we refused to pay anymore. All we were asking for was the availability of the A’ La Carte restaurants that we had agreed with the Thomas Cook travel agent in Canterbury, prior to our booking.

Guest relations were in meltdown, due to the number of complaints from residents unable to eat in the A’ La Carte Restaurants. There were numerous complaints being made and the situation became very tense and was not far short of a full riot!

The attitude of the Guest Relations staff was disgusting. They offered no help or solution to our problems. Even a visit to the main reception desk was a total waste of time. I met the “Shift Leader” Eren Simset, who was unable to help, despite his best efforts.

Finally at the last resort and after many hours of complaints, hassle and distress, and as we were on the verge of moving hotels (at our expense) we were able to make the requested A’ La Carte bookings. These were by way of a “Special Book” kept at Guest Relations (presumably normally reserved for golfers only)

This is a hotel to AVOID, unless you want to enjoy swearing and foul and abusive language and behaviour more akin to a drunken stag night. In addition expect to be woken at 3 a.m. every morning when the boozy revellers finally finish drinking, by their shouting and screaming as they go back to their rooms.

Having visited Turkey four times over the last two years, this was our worst experience, especially as this is supposed to be a 5 star hotel.

We await news of our complaint which has been lodged with Thomas Cook.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
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    • Service
Helpful?
5 Thank MIKEBLACKPOOL54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Harrogate, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 June 2011

This is an enormous glitzy hotel where you can never find a duty manager! There were 8 golfers in our party, originally booked in 4 rooms, 2 sharing. We were 'upgraded' to two villas, but this gave 2 people ensuite double rooms and the others had to share 2 open plan bathrooms!

Generally the hotel would rate average, certainly not 5 star by any stretch of the imagination. The restaurant system is shambolic and unfair. The place boasts 7 restaurants but you have to really stick your neck out to get a booking. We managed to book only one restaurant (on our last night) after throwing a tantrum at the Customer Relations Desk. The rest of the time we ate breakfast and dinner in what I would describe as a motorway cafe. Certainly not 5 star food!
Very disappointing overall.

  • Stayed May 2011, travelled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank JackSpinlove
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southend
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 June 2011

The last review from a lady from Birmingham has said it all. We went as a family of four adults and could not fault one thing. We where upgraded to a lake room which gave direct access to the pool. WHOW.... it was the icing on the cake for us. There is not much to do outside of the resort apart from the shops at Belek but we went for a relaxing holiday so was not worried about
I would highly recommend this resort. It deserves the 5 stars. Thank you Cornelia Diamond for giving us a great holiday and some wonderful memories.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank JulieSouthend
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ruislip, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 30 May 2011

Me and 7 friends stayed at the cornelia diamond in may . i have never been to turkey before
so i did know what to expect . what i got was a fantastic week of golf, food ,and drink with 7 great mates . the hotel was huge and did take a couple of days to get use too . the food was great in the buffet area with so much choice you did not know where to start. the rooms were big and clean ( spotless) they have a great fitness/ relaxtion area on the lower ground floor
which then lead out into spacious grounds with 4/5 swimming areas, bar, restaurant and private beach .Most important the golf faldo courses "great" montgomerie "great" The carya would have been the same but the greens were awful. we were told that they were shutting down the course mid may for 4/6 months to replace the greens. All in all fantastic holiday be back back next year and this time i going to win the money ?

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank woodsy48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Birmingham, United Kingdom
Level 4 Contributor
37 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed 30 May 2011

We were greeted upon arrival with a glass of champagne and our luggage was brought to our room shortly afterwards. In the room there was a bottle of wine and a fruit platter waiting for us. The mini bar is stocked daily with water, soft drinks and beer.

Rooms are spacious, clean and modern. The shower is great, it's a wet room (which explains why i couldn't see it on the 360degree tour on the hotel's website!). All toiletries are provided - there's Dove shower gel and shampoo in dispensers in the shower and then there's additional hotel branded soap, shower gel, bath salts, body lotion etc, PLUS toothbrush and toothpaste, shaving kit, sewing kit, shower caps, cotton wool, cotton buds, nail file, comb, you name, it's there there's even an "Emergency Kit" which contains a tampon, a panty liner and a condom! So you really only need to take your suncream and conditioner for your hair if you use it.

Hotel staff and very friendly, they love the kids. It's waiter service in the main lobby bar which means you just sit and relax whilst your drinks are brought to you. There was never a shortage of waiters to take orders and they were all polite and friendly.

Food was wonderful. The main buffet restaurant has a wide selection of foods and there's a separate children's buffet. One of the evenings was a special seafood night which was great, if you like it that is. I've never seen prawns bigger. We didn't have any problems getting into the a la cartes and ate at all the ones we wanted to - the Forest Pub, the Chinese (Tai Pen), the Turkish (Lochanta) and the mediterranean (Sapore). There were 15 of us in our group and we were booking tables of 6 no problem. The Forest Pub is the best in my personal opinion but they were all excellent. Poolside food was also excellent there was a salad buffet and spit roast chicken plus a menu to order from - i recommend the Turkish Pide - plus a selection of fruit and desserts and ice cream. Again it was waiter service. Room service was great and prompt, we used it to order milk for our son and late night snacks after a night out. The coffee shop is lovely and serves salad and cakes/pastries in the afternoon.

Entertainment was also excellent. We were there during change over to summer season so we did see an improvement in our second week when the shows moved to the outdoor theatre which is bigger but on the whole it was all great. Highly recommend watching the Moscow Kids Circus and the Chinese Acrobats, both were fantastic. There’s a mini disc every night for the kids, before the main show, where they copy routines which our kids loved. There’s the main lobby bar which is just background piano sort of music plus La Bomeme, just off the lobby which we didn’t go to but sounded lively with karaoke etc. The poolside entertainment hadn’t really got going as we were there during the changeover week but i think it’s a disco and live music and it’s a lovely setting by the pool with candle lit tables and couches. The indoor nightclub (Purple Rain) we found out is only open in the winter. The outdoor club, Salmakis, was open from 11.30pm though and was good fun on the occasions that we went.

Beach lovely and very clean, they are constantly sweeping sand of the decked walkways and emptying and cleaning the bins. There’s also a smaller snack serving Gozleme pancakes. The pool was a bit cool but i imagine in the height of summer when temperatures are higher it’s just perfect. The slides are very fast! Indoor pool also came in handy when we had a couple of days of rain.

Next to the pool area is the kids area which has shallow pools covered over for shade, plus pools with slides. The kids can draw, play games and make things and the staff are great and really make you feel special, like your kids are their favourite. There’s also a train, carousel and bumping bars, which kids can go on at ANY TIME, it was never any trouble for the staff to get the train going even for a just a couple of kids at a time. There’s also a shaded playground for the kids at the front of the hotel. There’s a room for 0-3 with lots of baby toys and mats plus a kitchen and highchairs to feed babies. There’s also an arcade, bowling alley and billiards bar inside the hotel – so you can never be bored, there’s even a library!

We took a taxi into Belek a couple of times, which cost 10euros. It’s a great little town for shopping, an abundance of leather goods – mainly bags – jewellery and clothes. The bags are very expensive but are excellent copies and still only a fraction of the RRP if you consider that some of them cost thousands. There’s a market on a Saturday which is cheaper but that’s also reflected in the quality of the goods. On the whole great though.

This really is a five star resort. It’s in a beautiful setting, staff wait on you hand and foot and are very polite, friendly and great with the kids. The ages of those in our party are 1,2,3,7,12,19, 20s, 30s, 40s,50s and 60s and everyone enjoyed it and found something to do. It’s pristine clean, the maid came every day and there is constantly someone cleaning the public toilets. Bins around the pool are emptied regularly and CLEANED so you don’t get any unpleasant smells.

I could go on more but i think i’d gone on enough. I don’t have a bad thing to say about this place and would highly recommend.

  • Stayed May 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
17 Thank SHancock2301
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cornelia Diamond Golf Resort & Spa

Property: Cornelia Diamond Golf Resort & Spa
Address: Iskele Mevkii, Belek 07100, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Business Hotel in Belek
#8 Family Hotel in Belek
#9 Romantic Hotel in Belek
#10 Top resorts Hotel in Belek
#20 On the Beach Hotel in Belek
#21 Luxury Hotel in Belek
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Cornelia Diamond Golf Resort & Spa 5*
Number of rooms: 571
Official Description (provided by the hotel):
Cornelia Diamond is a 5 Star luxury Golf & Spa Resort based on 200.000 sqm of land. The hotel has a wide selection of different types and styles of rooms, villas and suites. The resort boasts a 250 sqm private beach and 8 pools including indoor, aquapark and childrens pool and jacuzzis. With a total of 10 restaurants (8 a la carte) the cuisine ranges from traditional Turkish to Far East and has 10 bars. ... more   less 
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Also Known As:
Cornelia Diamond Golf Resort And Spa
Cornelia Diamond Golf Hotel Belek
Cornelia Diamond Hotel
Cornelia Diamond Resort All Inclusive

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