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“long walk”

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Blue Collection Belek
Ranked #71 of 87 Hotels in Belek
Arad, Romania
Level 3 Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
“long walk”
Reviewed 5 April 2012

I was in 2011 july in blue collection, two family, when we arrive ,we booked sea view rooms,they gives us rooms in the back ofthe complex,they take us with little golf cars, about 5 minutes away, no sea view,the hotel didn't have sea view because is placed in a forrest you will see only trees.food ok,room clean,hotel old,in the last day we must pay 75 eur for my son indigestion,one pill from doctor and the doctor didn't have change from100 EUR,we go to receptionist and ask for change,they told us they didn't have and we are already checkout the bus was there to take us to the airport we must buy something from a shop to have change.i will never go back there even they give me free holiday.

  • Stayed July 2011, travelled with family
    • Value
    • Location
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    • Rooms
    • Cleanliness
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Helpful?
1 Thank marius0507
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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12 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Norway
Level 5 Contributor
43 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 21 October 2010

We were two families travelling together - 4 grown ups and 5 children. We had a great week, and enjoyed the swimming pools and the beach. There were some things that could have bben better, though.

We booked a trip with Nazar. They had promised to try to arrange it so we could stay close at the hotel, but it didn't seem like they had tried at all. We booked a year in advance, so this requests should be possible to fulfil. We got rooms far from each other (and they didn't manage to arrange seats together in the plain, either). My family got a nice and large two-room apartment, with a bubble bath. It was wonderful, except that the two beds for the kids didn't have proper matresses. They were sleeping on three sofa pillows, and they kept sliding apart when they were laying on them. They didn't sleep well. The room was quite clean, but lots of dust in the corners.
The other family did not get a nice room. They had booked a family suite (like we had), but they were offered two doubble rooms that were in different floors. They complained and got two rooms connected by a door, but this was in the annex where the staff lives. The rooms were not nice, and they were doing maintanance in the room during their stay. The matresses were not comfortable, especially not in the extra bed they offered thir 7-year old girl.
We always found something we liked in the buffes, but two weeks with the buffes would have been too much. 5 persons in the group got sick and had fever for a day. We didn't find out what kind of food had caused it.
The rooms and houses are spread over a large area, so the children thought it was too far to walk from the rooms to the main building and the pool with the slides. The hotel offer lift with small electric busses, and have several pick up points in the area. We never knew how long we would have to wait before being picked up, so some times we gave up waiting and walked in spite of the children's protests. The gardens are very nice, so the older members of the group found the walks pleasant.
Some of the shows offered in the evening were wonderful. The hotel entertainers are good dancers, and three of the entertainers were amazing acrobats. The magic show was the children's favourite.
The other guests also offered some entertainment. There were many old Germans/austrians there. Especially the women were really rude. We started to have a "worst-experience-with-German-women"-competition every night, and turned their self-fish behaviour into something fun.
The children had a lot of fun with the teen-entertainer. She gave them tennis lesson, let them try shuffle board, played cards witht them for hours, and other things. They really enjoyed it, and so did their parents.
We have great memories from the stay. Some small problems with foofdandmatresses, but we still would like to go back.

  • Stayed October 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
Thank quickstep09
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
dendermonde
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 29 August 2010

In a general view of BOTH clubs, I would say that: BLUE COLLECTION has
a loooot to change to get better!
SO UNFRIENDLY PERSONALS SPECIALLY IN THE BARS; SO BAD FOOD; SO BAD
SERVICE, DIRTY TOILLETS, THE SERVICE MANAGER IN KIRIS(EDIZ) and the ASST. GEN. MANAGER(SERKAN TURGLULAR) SOOO UNFRIENDLY SPECIALLY SERKAN, LOOKS LIKE PISICOPAT....THEY SHOULD SMILEEE A LITTLE PLEASE, how this people can get this positions??!!!! IN GENERAL ENTERTAINMENT: VERY FEW ARE FRIENDLY AND HAS REEEALLY TALENT, THE
REST, LOOKS SO DRY, THE CHOREOGRAPHE OF DANCERS IN THE EVENING SHOWS
LOOKS LIKE MINI CLUB SHOW, NOTHING IMPRESS :-(
Am really, really sorry but Blue Collection never more in my
life....Even will get for free....EVERYDODY SHOULD THINK TWICE...!


I would love to share here also for what I would like to say holidays, but
it was HORRORDAYS IN BELEK:
We have booked by agency here in Belgium to experience the Blue
Collection, onces we always booked for Magic Life Clubs just coz of
our lovely "son" gummy man Andre Flex, that was living in Blue
Collection Belek, and without reasons for us, he was sent to Kiris,
even Andre was expecting us already in Belek.So, we arrived there,
tryed to change our room, from Belek to Kiris, what I guess could be
not a problem coz was same company, but it was....!They was asking us
to pay plus more them 500 Euros even we payed nearly 4.000 euros, I
try to deal with the Guest Sevice Kirstin and she said in the end,
that SHE DONT EVEN CARE IF I WILL WRITE HERE.So, we couldnt pay, and
we decided togheter with the Ent.Manag. David Pohl to change just for
few days Andre to Belek and send some one to Kiris, just to make my
kid and my wife happy....So since that time both of them started to
cry always coz they expected Andre sooo much.David Pohl contacted a
guy called Husseyin Ilhan, the one could let Andre to be change for
few day in Belek, but that Husseyin, was so unfriendly and unhelpful,
that didnt understood the situation of my family, and said NO, to
change for just few days Andre.
So, since that days, I just got troubles....My child and wife always
crying, sad, asking for Andre, they didnt find nothing special in the
club.
In the End of all WE LOST......NO ONE COULD DO NOTHING...we just got 2
times to travel 2 hours to Kiris to meet Andre, and try to be happy
with my family, even we asked to be in his room(what is in a very bad
condition) for 1 night, they was asking plus 50 euro in the beggining,
and coz my wife and kid started to cry in reception, they leted it for
free.So, AT LAST, THANKS for the Guest service in Kiris,club mananger,
and Bulent(Entr.Manang.) and David(Belek).


We can just have good memorys when we were all togheter in Magic Life
Clubs, what was really good services and management, when you compeer
to Blue Collection."

  • Stayed August 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank renald001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
istanbul
Level 2 Contributor
5 reviews
3 hotel reviews
Reviewed 6 August 2010

Warm welcomed by Front Office Manager. Nice location also very nice Hotel. From the moment you arrive the service is excellent. The room we had was beautiful and very clean. The balcony over looked the sea. Fresh fruits delivered every day. Most important thing is I have never seen any where smiling faces like this. Staffs are wonderful & helpful. We will definitely suggest to any one this place.

  • Stayed July 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Zafo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belgium
Level 4 Contributor
25 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 18 May 2010

The new concept of Club Hotel Blue Collection charmed me! It's a huge complex within 3 different kinds of residences: first the Blue life mainbuilding, the Blue Mood villas/rooms(oriental style) with 2 relaxpools and the Blue Residence, own private pool and private service, butler if you wish...
All your desires come through in one resort!
And if you dont want to walk...the Blue Cars take you free where ever you want

They have several à la carte restaurants: italian,Austrian,Asiatic,Turkisch,fish...All the best quality of food, and prepared by Chef Enzo! Really TOP! Excelent
Main restaurant is Buffet, food was good!Ever day different.

Sport and Animation all they long.Nothing was to much for the team! They make your holiday complete! Evenings never boring: Shows, Live musik,Magician Show...Dance,Disco!Complements to Chef David Pohl and all the animators like Claudia,Dani,Marina, Celcuk,Ira, tennis with Cosmin, music from Awsome John band, Magic with Michael Late and Trezor...and all the Dancers who do exctremely there very very best!

In blue Collection you can easily combine it with eather relax and animation...just few steps away from a totally different world...behind the main pool where all the activities take place; you find many relax corners, where everything is peacefull, no children allowed!

like i said, the place charmed me,I certainly go back!

  • Stayed April 2010, travelled as a couple
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank nickybr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Blue Collection Belek

Property: Blue Collection Belek
Address: Ileribasi Mevki, Belek, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Hotel Style:
Ranked #71 of 87 Hotels in Belek
Number of rooms: 4

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