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“nearly perfect”

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Cornelia De Luxe Resort
Ranked #13 of 87 Hotels in Belek
Certificate of Excellence
essex
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“nearly perfect”
Reviewed 8 June 2011

all the other reviews will tell you about the good things about this hotel of which there are many...so to save time and effort i'll outline why it gets 4 stars not 5 and stress i'm already planning our return so to me these are all minor gripes which can be fixed.
Be nice to see the Cornelia management responding to their guests comments like many of the other finest hotels do ?

1) air conditioning - we had a family room, upstairs the AC worked, downstairs it didn't, called failities guy turned up = no change
2) pillows - i noticed someone mentioned the beds are too hard, for me it was the pillows, to the point i had neck/back ache after few days - requested some softer ones from reception and got them, bit better...not much
3) breakfast service - took an age to get served juice/coffee in the am due to staff shortages
4) wi-fi - poor qulity reception and slow, worked but lucky if i got 1 bar, also slow = fix would be buy some boosters and upgraded pipe
5) front desk - number of times went to speak them and ask them for help, their response was go to your room and call the relevant people, my view is i'm speaking to them as i don't want to do that
6) kids club - my little boy went bowling with the kdis club, by all accounts he walked off, was found by a member of staff who found us - kids cant eacape the club at mark warner so why here

Room Tip: great place...looking to return
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  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank jezzaEssex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (303)
Date | Rating
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hungarian first
  • Italian first
  • Norwegian first
  • Polish first
  • Russian first
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English first
Chester, United Kingdom
Level 4 Contributor
36 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed 6 June 2011

We choose this hotel due to the comments written on trip advisor. What a clean and well managed hotel, from the moment you arrive till the time you leave, staff just want to help and look after you. I enjoyed it because it wasn't too noisy, and the animation team weren't in your face trying to get you to join in activities. I go on holiday to chill in peace by the pool, and that I did. Evening entertainment wasn't bad, there were a few visiting acts, like "the Moscow children's circus" they were brill and "the Kenyan acrobats" also good. The Gala night was absolutely amazing. The hard work that goes into that is phenomenal. I can only think of one down side, and that is towels on beds, yes there are people out there which aren't satisfied with one bed. Some how they managed to get extra towels and take up extra beds around the pool in different sun position, and they would move round to them when the sun moved position. Would I go back again, yes I would. The staff and management make this Hotel a winner.

  • Stayed May 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank suzie65_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Stanford-Le-Hope, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 June 2011

Had a fantastic week. We had a swim up junior suite "it was awesome" . Thought buffet meals were great until we tried the Al a carte food in the Floran and the Tai Pan chinese restaruant which were excellent. Also diffrent types of food available during the day.
Can`t fault the staff they were there to please nothing was to much trouble, especially the animation team who worked really hard to make shore we had a great time, what a great character Freddie is.
We were told that 80% of guests rebook the following year and i can believe that.
We will be one of them.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank trevor41
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level 3 Contributor
16 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 June 2011

We read all the reviews and were hoping they were accurate . 90% of the comments are correct eg , Rooms great , pools great , main buffet great . The one problem is the serving staff at the ice cream , snack food , drink areas . You queue up for a minute or two waiting for your turn then a foreign person will walk straight in front of everyone and command an order. The staff are very aware of the queue but always serve the person who pushed in . This got so frustrating for our friends and I we asked the staff why they did it . The answer was not good . They explained the majority of guests are Russian and German and this is how they act. They told us to act the same way and just shout an order . This is a shame and why we will not return. We tipped to a generous degree but it did not help.

  • Stayed June 2011, travelled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank Welshcharlie73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
sussex uk
Level 2 Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 June 2011

This was our third visit, still lovely,staff amazing (Necti the waiter in the dining room) all work so hard to make your holiday special.Food still at a high standard. hopefully returning later in the year. The only negative i have which i hate to do...the beds are really hard and after a couple of nights it can get uncomfortable. spotlessly clean everywhere.Gala night once a fortnight worth a visit every time.

  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
2 Thank rubyriley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberec, Czech Republic
Level 6 Contributor
130 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 2 June 2011

I had this year sales meeting again in Belek, Turkey. We choose this hotel for our meeting. I also took 2 days vacation before it to play golf. So overall service in this hotel is the best, great place to be nice, comfy, clean lot of pools. Recommended to every one. Not that many loud people from FSU as in other hotels.

  • Stayed May 2011, travelled on business
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank Czexican
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Glasgow, United Kingdom
Level 3 Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 1 June 2011

We realy enjoyed our 2 week stay here, it is an excellent hotel and the standard of service and cleanliness is second to none. We stayed in a junior suite, which had swim-up access from each villa to the lovely pool area. You will not need to take any toiletries or towels as everything is provided.
A special mention for the brilliant Veli, the fantastic waiter in the Daphne Bar, and also to Tan, the entertainment manager and his great animation team, we thought the entertainment was very enjoyable.
The food quality in all the restaurants was very good,

Room Tip: We thought the Junior Suite was brilliant,
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  • Stayed May 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank libbywatson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Cornelia De Luxe Resort

Property: Cornelia De Luxe Resort
Address: Ileribasi Mevkii, Belek 07500, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 Romantic Hotel in Belek
#6 Family Hotel in Belek
#13 Luxury Hotel in Belek
#13 On the Beach Hotel in Belek
#23 Business Hotel in Belek
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Cornelia De Luxe Resort 5*
Number of rooms: 381
Reservation Options:
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Also Known As:
Cornelia De Luxe Hotel Belek
Cornelia De Luxe Belek
Cornelia Belek
Cornelia Hotel Belek

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