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Cornelia De Luxe Resort
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Reviewed 19 July 2009

We booked this hotel only 6 weeks prior to our holiday, after reading such great reports on Trip Advisor, we were very keen to try it out for ourselves. We were not disappointed!

We booked a standard room with a partial sea view, this room was very spacious and the view was still very impressive, the bathroom was really nice and the bed was very comfy, it was great having the mini bar in the room which got filled up daily.

There was plenty of choice of food available. The 4 a la carte restaurants were very impressive, the food was beautifully presented and tasted fantastic and there was plenty of choice on the menus. The BBQ night was really good as well with the food tasting really good. The buffet restaurant was open for breakfast, lunch and dinner had a massive variety of foods at every meal time with plenty of fresh fruit available. The pool side snack bar which was open for lunch had a good choice on the menu with a salad and fruit bar available. On top of all of these options was the room service available 24 hours a day, ice creams all day, cakes in the afternoon and jacket potatoes and wraps by the pool. Believe me you never went hungry!!!

The pools were really nice, they were clean and tidy and at no matter what time you came for a sun lounger you got one no problem. We spent most of our time by the infinity pool which was lovely but there was the main pool which is where all the day time activities happened, there were 3 water slides, the children’s pool and the shallow pool with the waterfall coming over. You also had the beach and the pier where you could spend the day relaxing in the sun.

The evening entertainment was really good, some of the shows they did themselves, others were done by outside entertainers and my favourites were Beauty and the Beast and a dance group from Ukraine similar to Diversity. The live shows were then followed by a live band in the Daphne bar and then the night club which was open till about 2.30.

There were a few choices of bars indoors and outdoors all stocking a large variety of drinks, whatever was behind the bar was included in the all inclusive, we were drinking Archers, Jim Beam, Gordon Gin, Malibu and Bacardi etc. The cocktails were very nice and there was a large choice as well.

Although this didn’t bother us this is an international hotel and it did have a variety of nationalities, there was only about 25% English, this could be seen as a positive or a negative depending on what sort of holiday you like.

This was by far the best holiday we have ever had and would recommend anyone to go there.

  • Stayed: July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank Skippy079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 July 2009

We arrived at the hotel at about half 11 in the evening to find a wonderful gleaming reception area with very nice reception staff. We were just expecting a standard room as they gave us our room number and keys, we were told to follow a porter who would be taking us to our room, little did we know that we had been upgraded to the swim up rooms. I had read all about them in the brouchures never to think we would end up in one! It simply made the holiday.
We wandered across after receiveing our luggage very promptly to the main area to find they were just setting up the midnight bar in the 24hour daphne bar. They had a little something for everyone if you needed it!
At this hotel you would never be able to go hungry, its not like your surrounded by food, but with 24hour room serivce and the lunch time food with midnight food give the option if you like to eat little and often. At 4:00pm every day there is a jacket potato stand which are lovely, quite filling though so i wouldn't eat one of these unless you are going for a late evening meal.
The a la carte restaurants we lovely, we tried the chinese, i feel i chose the wrong food but others i was with had a lovely meal. the floriana restaurant offers the most amazing fillet steak! and the hedera restaurant do a lovely piella and steak there aswell, just as nice. The presentation makes the meal aswell.
I have read some reviews about there not being enough food choice for english people, but unless you are abnormally fussy then there isn't a problem.

The gala night was amazing and if you catch it then your ever so lucky..The effort they put into that is incredible really. But in general all the staff are the loveliest people you will meet, especially Necati, always smiling and made dinner times a pleasure at the daphne bar, Also Aytec who was working around in all of the bars and in the florian restaurant was a lovely guy!

I was led into thinking there was going to be no british in the hotel as previous people had said but we were the second highest nationality staying at the hotel at that time with there being atleast 20+ different nationalities was quite amazing. We found many english people to talk to and even other nationalities would try their best to make convosation.

I could go on forever about this hotel!
The animation team are amazing and always happy and look like they're enjoying themselves at all times. Entertainment was good while we were there. we didnt get to see beauty and the beast but apparently that it one of their best shows.

Anyway we are looking to go again in october!!

DO NOT GO FOR A WEEK!! we regretted not being there for two weeks so much!

if anyone is going here and has any questions i'll be happy to answer them.

  • Stayed: June 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
3  Thank xnattiexsmithx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 July 2009

http://s481.photobucket.com/albums/rr175/Nephthys_photos/Cornelia%20Deluxe%20Belek/ (Link to photos of the hotel & grounds. More albums of the trips, Side etc will be added soon; navigate with menu on left.)
My husband & I spent 2 weeks here from 14-28 June ’09, having booked thru Thomas Cook. We only booked about 4 weeks beforehand & knew that it would be pretty hot but we hadn’t been able to commit to any earlier in the year. It was chosen mainly as a relaxing beach holiday & for the proximity of the various golf courses for hubby.
It was a great holiday with just a few niggles ~ mainly late checkout facilities (& insecure luggage room)…..you can’t get a courtesy room, or extension, for love nor money & it’s not good enough, in this day & age, at a 5* hotel. More details further on in the review, including a “generous” offer available to help with this situation!
At this time of year there are quite a lot of children, mainly the babes-in-arms to 11 years old (majority were 3-8yrs) with a few more teenagers appearing towards the end of the 2nd week. There is a good children’s club & the team seemed to work hard, from early till late; more information in the actual review.
During the 1st week it was 37-40 degrees in the day & was still the same at 7pm! This is more like July/Aug temps. Thankfully, during the 2nd week, it lowered to the more normal 26-29 degrees but the humidity was still high. We drank a great deal of water each day to stave off dehydration & headaches. We took dioralyte rehydration sachets with us as they don’t take up much room. We had a few spots of rain one afternoon & a few clouds on another couple of days but it was wall-to-wall sunshine really.
Belek is about 30 mins from Antalya airport. The hotel is on a long stretch of beach, with hotels either side & the whole area is purpose-built with the little “town” of Belek, about 10 mins away. There are no shops or places to stroll, of any interest, around the hotel. There is a market every Saturday from 9a.m.-6p.m. We didn’t ever go into Belek itself, but passed by, several times. It always looked deserted & not very interesting. We did realise the relative isolation before we went but others may not. What we didn’t realise is the cost of taxis! It’s about £16 sterling, each way, from the Cornelia to Belek. There is the “wally-trolley” which is a tractor that pulls a series of carriages. That is every half hour & on the hour & reasonably priced at 1.5 lira; the last one back at night is 9.30p.m.
There is a taxi station opposite the entrance to the hotel with the fixed price board on view. Side is about 45 mins away & was about £60-£70 each way!
There is a once a day Dolmus to Side (10am) but it’s not reliable, apparently.
Quite a few available. If you don’t go into Belek then your rep has the monopoly on this. Thomas Cook uses a local firm at the time of writing, (Diana Travel) with whom they are having many problems; consequently, they’re looking for an alternative firm with whom to work. Problems include late cancellation of trips due to lack of numbers (as happened to us) guides whose English &/or knowledge is not up to the job, guides who take you to countless factory shops (for their commission on sales) when the schedule doesn’t include this & then don’t take you to Side, despite it being on the schedule! (We had a full refund on this trip). We did, however, enjoy a trip to the Roman ruins at Perge & Aspendos, plus a lovely, peaceful waterfall at Kurşunlu.
A “must-see” is the evening trip to “Fire of Anatolyia” which is truly like a Turkish version of Riverdance, only better! http://www.metacafe.com/watch/58816/fire_of_anatolia/ (Thomas Cook price £35 adult & £17.50 child)
There are a couple of 2 day trips to the salt lakes of Pamukkale & the strange, but fascinating “mushroom” houses of Cappadocia. Depending on how your holiday falls depends on whether you’d be able to do both in one fortnight as Cappadocia is on Sundays & Pamukkale on Fridays.
There is a “con” trip which you can do on the last day. Bear in mind that you have paid for 14 full days yet room extensions are a non-event. Thomas Cook will kindly let you book a trip whereby you go to visit ruins, experience a cable car up a mountain & then book into a hotel near the airport for your end of day freshen up. This is £39 per person for a 3* or £54 per person for a 5*; children are £19.50 & £27 respectively. The trip is also available (obviously without hotel) during the rest of the holiday as a normal trip to see the ruins & cable car.
White Water Rafting:
Thomas Cook prides themself on the deal / health & safety aspects of their white water rafting trip & says that it’s second to none.
Up to 6 are free, 7-12 are usually half-price, Minimum age for scuba diving is 8, minimum age for Turkish Baths is 7 & white water rafting is 9yrs.
Lovely hotel; would like to pick it up & put it in Side (old town). The AI facility really is AI & doesn’t stop till you leave the hotel for your transfer home, no matter what time your pick up. The mini bar is topped up daily & free & 24 hr room service is also free.
There were 30 different nationalities when we were there, the majority being Russian or Ukrainian but the Brits were next in line. There were Scandinavian, Swiss, Dutch, German, French, Romanian, American,….a broad mixture.
There are plenty of places to sit & relax, quietly; the hotel was full when we were there yet it didn’t seem overcrowded, unlike some others we have visited.
There is meant to be a children’s pool, a family pool & quiet pool but children seemed to go in all of them. There is also an indoor one too.
The staff are (in the main) very polite, respectful & helpful. We liked to eat in the main restaurant at about 9p.m. (closed at 9.30p.m.) as it was quieter then but, very often, the staff were slowing down, the smiles had disappeared & the service was less than it should be, necessitating our having to get up & fetch our own cutlery to set the table & water on 2 occasions. I should stress that it was not all staff who mentally “closed off” at this time, some ran round like there was no tomorrow! Shame their colleagues let the side down.
There was plenty of choice in the main buffet restaurant & it was always well presented. I’m afraid we didn’t make many breakfasts but when we did, we enjoyed the variety available.
There was always plenty of fresh fruit at lunch & dinner, & it was edible! It wasn’t past its best or unripe; we didn’t hear of anyone suffering from an upset tummy & we were fine.
There is food & snacks available all day; one could really be a glutton. The cappuccinos aren’t bad, there is hot chocolate & lovely mint tea; far nicer then we have in the UK.
There was a Gala Night during our 2nd week (Thursday) when the buffet was transferred outside, all around the main pool area. There was entertainment on a stage, down near the grassy area, near the beach; it ended with fireworks.
The grounds are lush with wonderful flowers & vegetation.
There is a stock of free maps on here, which our Thomas Cook rep neglected to tell us & we didn’t notice till we no longer had use for one. There are several large map boards around the grounds which help considerably during your 1st few days.
The staff are helpful most of the time. However, I wasn’t impressed when I needed to speak to the Thomas Cook rep quite urgently, one morning, & he wasn’t in his designated spot. One guy (a porter) did go & look for him & then asked reception to ring his mobile or the Thomson base, so they could ring his mobile. Reception refused & wanted me to ring the Thomson emergency line. My turn to refuse! Why should I pay an international call to do that? Especially as it turned out that the rep was having breakfast in one of the restaurants, after all (food round his mouth betrayed him) & Guest Relations had his mobile number; they are situated opposite reception.
Greatly over-priced & do be careful when “rummaging” thru the clothes shop items; the guy can be grumpy! That is, if he’s actually awake; he was sometimes snoring in the corner, so I made the most of rummaging whilst he wasn’t looking. He actually lost my custom though, for his attitude & we bought clothes in Side & Manavgat instead.
The guy in the general store is sweet though & always polite. The 2 jewellery / souvenir shops are over-priced & nothing special.
There are 2 but we never saw anyone using them. There’s one upstairs, for sports & one downstairs for other channels.
Near the indoor citrus bar.
There are 5; we tried 2, namely the Thai Pen & The Nazar (Turkish). One has to ring from the room between 6-8pm, but it’s advisable to ring as close to 6pm as possible as the Oriental one, in particular is booked very quickly. We didn’t try the BBQ, the Florian or the Hedera; we understand that the Florian does great steaks. I think you’re supposed to book only once for each for each week of your stay; that’s what was implied by the Thomas Cook rep.
The starters in each of the 2 we tried were lovely whereas the main courses were somewhat of a let-down & our local restaurants far exceed the quality of the main courses which we had. The service & setting of the Oriental & the Nazar are both excellent though.
Babies & children are allowed in the à la cartes.
No swimwear or short shorts in any of the restaurants & men must wear a top. Although the signs outside the restaurants show full length trousers, we saw men with ¾ length.
It was in the main building, 2nd floor & on the side, so we had a limited view of the sea & a little balcony, but that was fine. Our only stipulation, at the time of booking, was that it be a quiet room & it was.
The décor, everywhere, inside & out, even the animation team uniform, is green…..some of it VERY lime green!
No coffee / tea-making facilities so take your own travel kettle!
The room was plenty big enough. As you walk into the “hall”, there is a doorway (no door) off to the left, which leads to a little “ante-bathroom” with a basin, wardrobe with shelves & programmable safe. The loo & bath / shower are accessible from that in the “proper” bathroom with a door.
Carry on past the turn off to the bathroom & you’re in the main part of the room. There is a flat screen TV which seems to receive quite a few stations but we didn’t watch it for more than a few minutes here & there. Extra pillows are in the wardrobe; courtesy bathrobes but no slippers in our room, not that we were bothered.
There are large containers of Dove shower gel & shampoo in the bathroom as well as by the wash basin, fixed to the wall, so you can cut down on taking toiletries.
Late check-out rooms / extension are a nightmare & as rare as hen's teeth. You can’t get a definitive answer till the final day & your rep says that he’ll have a word for you as well, so you hope……
I know you can use the spa facilities etc but we found it irritating, as did several others, that no courtesy rooms or extensions are provided. It's many yrs since we have not been able to have a room extension or at the very least, a courtesy room at the end of a hol. If other hotels in other destinations can manage then surely a hotel of the Cornelia's caliber can sort it too? We pay for 5* facilities thru to the end of our last day so a room extension should be available. There had been over bookings & they were being placed in the Diamond but I understand that late checkouts are a continual nightmare anyway, over-booking or not.
You have access to a luggage room but, to be honest, when we returned to it during the late afternoon, there was no-one to challenge us & we could have walked off with anyone’s baggage or golf clubs.
We understood that lockable lockers were available in the spa centre; I don’t know how many or what size but we didn’t bother as it was no trouble to have our hand luggage with us as it wasn’t large or cumbersome.
There is a “con” trip which you can do on the last day. Bear in mind that you have paid for 14 nights & 15 full days yet room extensions are a non-event. Thomas Cook will “kindly” let you book a trip whereby you go to visit ruins, experience a cable car up a mountain & then book into a hotel near the airport for your end of day “freshen up”. This is £39 per person for a 3* (£19.50 per child) or £54 per person for a 5* (£27 per child). The trip is also available (obviously without hotel) during the rest of the holiday as a normal trip to see the ruins & cable car……….only Diana Travel cancelled ours at a few hours notice, due to lack of bookings.
This late check-out fiasco is one of the reasons we won’t be returning to the Cornelia.
Yes, there are plenty, judging by the number of people walking around with angry-looking bites! Avon Skin-So-Soft can help but what really helps us is taking Vitamin B1 whilst there (not much scientific proof, but it contains thiamine, a natural repellent. Check with your Dr. if on other meds that may contradict this).
Lovely! Most hotels have a roped off area in which to swim as the undercurrents can be strong & deceptive, Sadly, 2 people lost their lives when we were there; they were 8 hotels down the beach from us.
WATERSPORTS: Available on the beach; not part of the AI. It’s also very expensive, e.g. € 35 for 10 mins on a jet ski.
There is a nice grassy area, near to the beach, which we used for sunbathing quite a lot; be aware that some people are selfish & take several parasols between them instead of 1 between 2. Then they disappear in the pool, or goodness knows where, for hours! This leaves some beds without a parasol & it’s a shame that no member of staff seems to monitor this as they monitor the waterslides, beach etc.
There are plenty of beds around the pools, the grassy area & on the beach. It didn’t matter what time of day we went in search of a bed; we always found one….it was just the parasols that proved to be elusive!
You’re given cards to exchange for towels in your welcome pack.
The animation team works very hard & we were pleasantly surprised at the standard of some of the evening shows. They were quite varied & usually alternated with the animation team doing one night & an outside attraction on the next, e.g. the Shaolin monks & a mini version of the Fire of Anatolyia. The team performed musicals (mimed, but did it well!) Grease, Moulin Rouge, Beauty & the Beast. The choreography was good & the costumes well turned out. There were the obligatory “Miss Cornelia” & “Mr. Cornelia” nights though, but even they weren’t as cringe-worth as some to which we have been subjected!
There was a wide variety of daily activities but they weren’t intrusive to those who didn’t wish to partake. We were sometimes aware of the microphone announcements of the aqua-aerobics, water volley ball, beach activities, afternoon games by the Daphne Bar or bingo, but they were not all day & not over loud. There was some music at times but, again, not intrusive.
CHILDREN’S CLUB: The team seems to be on the go with them all day, right into the evening. There is a specific children’s notice board, outdoor play area, some of it undercover with ball pool & sand area. There are also swings & other equipment in a little playground, that’s tucked away; photos on link above. Pony rides can be arranged.
Available in reception or thru the rep. However….after a few days, our rep told us about a guy whom he uses (not thru the hotel) & it was far, far cheaper to do so than to hire a taxi to Side, so we had a car for 24hrs. It was a Fiat Punto & immaculate. It worked out at €26 for the 24 hrs, plus a bit of petrol. We went to Side, then, on the way back to Belek, went out thru Serik, to the edge of the mountains, to see the stalagtites at Zeytintaşi Cave & hubby used the car to go golfing 1st thing next morning before returning it at 10a.m.
Usually I get a local sim wherever I go. You have to ensure that your phone is unlocked 1st & we ask folk back home to text us on our normal phones, then we reply, or ring, on our old spare handset. The rep told us that it’s not cost-effective in Turkey, so we didn’t bother. Local phone cards are reasonably priced, I understand, but we prefer the convenience of using our mobiles as & when we like.
The hotel phone is £3 per min to a landline & £6.40 per minute to mobiles.
2 in reception ~ unsure of cost as didn’t use it.
Take your own as it’s €28 for a bottle in the hotel shop.
Hooker pipes are available but chargeable.
Between €1 & €4 per item; didn’t use it though.
One can buy drugs over-the-counter that are prescription only in the UK; didn’t have cause to use one, thankfully.
They’re (i.e. pharmacies) called Eczane (pronounced like “egg sarni”)
CLEANLINESS ~ Hotel, Grounds & Beach:
Very good overall. Lovely, beautiful flowers, up the drive & in the grounds, well laid out, good swimming pools & water slides.
Didn’t use them & weren’t disturbed by the noise, so that was fine.
DOCTOR: 24 hour English-speaking Dr is available but he will charge € 70 call-out for starters.
Didn’t use them.
A few minutes away by bus / car & one can go round to view by shuttle bus at 4pm daily. We didn’t go.
There had been over bookings at the Deluxe Resort & they were being placed in the Diamond.
Shuttle bus to Cornelia Golf Course; not always reliable on return, as hubby found out, but ok going. Taxis are needed to go to the other courses but if you intend to play quite a lot, it may be worthwhile hiring a car. He was told by the rep & also a friend in the UK that the National golf course in Belek isn’t that great but all others are ok.
Hubby only went to the Cornelia course. The shuttle bus is every hour, on the hour.
Prices: If you tee off between 6.30a.m. & 7.30a.m. it’s €32; after that it’s €64.
OVERALL: A good holiday which served its purpose of rest & relaxation with some site-seeing. The Turkish people are very hospitable & we look forward to exploring more of their delightful country.

12  Thank Nephthys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2009

Hi folks my review which I'll try not to go on too much! We just got back yesterday and just loved the hotel so I'll try cover it all.
Journey - Thomas Cook from Glasgow - hellish flight on the most cramped plane I have ever had the misfortune to fly on - the seats were so cramped yet folk still recline them fully meaning that if you're stuck behind that you literally cant even move your legs its torture. The staff were very nice but if you have to travel with them be aware it rubbish and please consider those behind you if possible.
Bus - very weird they stand at stalls opposite the doors and shout you, the bus driver was a grump but the bus nice especially after the plane! Journey took about 40mins after drop offs.
Check In - smooth and easy only us at the time man told us all the facilities and got us a buggy to the room.
Room - wow what can I say we had a downstairs Swim Up Jnr Suite and it was brilliant, huge and clean and bright. There was an area where the sofa would have been made up as a camp bed for our daughter it was a good size and comfy for her. There was a dressing table, mini bar which was restocked daily and TV there and the door to the balcony. 3 steps to a wardrobe area 2 double wardrobes with a safe inside, plenty of space, and a full length mirror on the wall and lamp.
Bed area- super king size bed amazing, firm but comfy pillows were big but 1 wasn't enough for us and 2 too high so we folded up the quilt for along the bed and put the 1 pillow on top it was great. 2 bed side cabinets, lamps, phone and a TV.
Sliding doors to bathroom area - shower cubicle, separate toilet cubicle - with phone! Sink dressing area and on the back of that a full length mirror and the jacuzzi with a shower attachment. Sliding patio doors to wee garden balcony - no chairs but plenty of room to sit out on. Other balcony - 2 chairs and table with access to pool. Simply brilliant room. Oh and free wifi.
Pools - the pool by the room was lovely approx 1.4m with some separate areas ankle height. This pool was nearly always really quiet - we were in it at 2am once it was lovely!
Main pool - was split into sections - 1 quieter area, then a waterfall down to main pool bottom part was where they did the pool games on occasion. The kids pool with 3 brilliant slides - 1 wasn't brave enough to try the white one! Always all spotlessly clean.
Seats - we arrived at all times of the day and always found 3 sunbeds together. There are so many - round the pool, on the grass area and under huge shaded canopies. All clean and tidy always. Some folk did put towels down, not too many though so always loads of beds left somewhere around.
Pool bar - with beer and juices. Water cooler. Towel room. Lady sits in a shady area here and makes delicious quesadillas multiple flavours chocolate through to mince lamb you can watch her make the dough and then cook them they are lovely! Baked Potato man arrives at his stall about 4pm also brilliant but be prepared to queue as he's very popular!
Beach - again clean and beds available any time we tried. Canopy area and a jetty area again with sun canopy on it. Beach bar had beers and juices no spirits at that bar.
Water sports area - motorised are chargeable others included.
Kids Club 3-12years I think - all outside area is canopied - own pool, wee slide, ball pit and tables, full sized loungers etc. Kids Club house with kiddie sized toilet block et!! Kids club is open 10-12.30 then 2.30-5.45 - they put a list of activities up each day - go horse riding its 40TL extra and banana boat for 20TL all else is included its great and they are really great group of staff, they will also supervise kids buffet at 7.45 never used that part though so not sure how it works. Mini Disco - 8.45-9.15 was OK but really for the really wee ones as any 12 year old would hate it!
There was a teen club running from 10.30am didn't use this so now idea how it was.
Indoor pool - with loungers and jacuzzi bit you can swim through to the outdoor area.
Didn't use the gym or sauna area other than on last day to change - be aware its 4 tiny shower cubicles and 2 really tiny changing rooms very hot.
Entertainment - Day time includes - volleyball and such tournaments, football, darts et and daily bingo at 5.15pm. Night shows at 9.30 was generally great with Beauty and the Beast and the Rapid Dance show deserve special mention as they were simply brilliant. Mr Cornelia type shows are my idea of hell but only on twice in the 2 weeks. The team work really hard long hours and are really good. There are live bands at 10.30 at the Daphne bar with a midnight feast of pasta et served.
Restaurants - brilliant - we had no bother booking ever and ate at all the A La Carte ones - the Florian, Tai Pen and Nazar twice each - the Hedera and BBQ once. We also used the buffet a couple of times loads of choice espec if you like salads and fish but tons of other things too its busy there is an area beside the kids buffet, the main one and and outdoor where smoking was allowed. We also had room service and it was also brilliant - minute steak was 2 fillet on a plate with salad, veg and croûton order separate fries.
Breakfast - we didn't use the main buffet as we ate in the Hedera each day as its next to the Pool rooms and it was great, omelettes finish at 10am rest on till 11 - bread and pastries, cold meats, fresh fruit, jams et and fresh honeycombs, pancakes, boiled eggs, hot dog things etc.
Lunch - we ate only once in the buffet as we missed breakfast and it was a mix of evening meal type foods and breakfast foods too so seemed great. Snack bar at Daphne was pizza, burgers, pasta, kebabs et all fresh and tasty.
Bars – loads of them all great serve beer, juices, some do cocktails and spirits – all serve local spirits unless you ask for Gordons, Smirnoff etc if you do you get them easily. Hot chocolate with Baileys at night or the Lu Mumba which was hot choc made with rum – yum! I noticed Corona and Red Bull was chargeable. All serve “chips” crisps in cups if you ask and sometimes popcorn too. At night they put out crisps and nuts etc on the tables with waiter service drinks.
Games area with PS machines, air hockey etc the bowling is chargeable. Other billiards room for over 13s to play on.
Cleaning was amazing all the place, pools cleaned all the time. The bedroom cleaning was brilliant.
All the above were fabulous and made the place a great holiday. The staff all speak or understand English and I had no problem communicating – they will respond well if you use a couple of Turkish phrases and will teach you please, thank you etc if you ask them.
The negatives – prices in the shop and hotel facilities really take the biscuit though – all prices are in Euro and they times by 1.5 for $ and by 2 for TL. Be prepared to pay through the nose – its 5E for a bar of choc, 20E for the cheapest kids flipflops, inflatables up to about 50E, hair braiding they wanted 75E for (we got it done in Belek for 40TL) turkish bath at hotel with scrub massage etc will cost you anything up to 500E depending on what you pick – go to a local Hamam they want 23E for the basic package I got the full massage, eyebrows, mud treatment facial, Turkish bath etc for 60E it was great – but not for the easily embarrassed as its def a full massage and scrub and all male staff!!
The staff at the hotel sat around most of the time doing nothing at those prices I'm not surpirsed the hotel should lower them by about 300% and they'd still make money but the staff would have folk to work on and the guests would not feel ripped off.
The photographers – yes the usual snapping away be warned its 12E for a normal sized print – they wanted 40 for an A4 sized calendar I didn't ask other prices.
The Russians – yes are mainly a rude bunch but just ignore them, they shove in quite blatantly and will shove anyone out the way if they feel like it my 8 year old was roughly pushed aside by a huge man and I got shouted at by his wife for complaining to him about it! They are loud and very evident by the number of really big people in speedo trunks etc!
All in all though if you're still awake after this review - we loved this place, would return and would recommend it to anyone.
Any questions just ask!

  • Stayed: July 2009, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
7  Thank amack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 July 2009

We have stayed all over the world in Hotels that claim to be 5 Star.
Well outside of the USA this is the best yet.
Where to start...
Ok the best room is a swim up room with an odd number,that way you get a "balcony" that is poolside.Just step off into a beautiful quiet pool .
You also have around the pool a bar and breakfast restaurant.
The rooms are well appointed with whirlpool bath,good aircon,huge bed ,safe,2 TVs,and couch.WIFI internet is free in these rooms and the hotel lobby.
All food and drink is included including named spirits.
There is 24 hour room service which is included and is the same quality as the restaurants.One buffet and 4 A'la Carte restaurants,plus numerous bars and a lunchtime restaurant by the pool.
The complex is large with 2 large pools plus the one outside your room,there are more sunbeds than needed and getting one was no problem at anytime of day.There is a stretch of beach also exclusively for guests.
Service is very good,the indoor buffet was good quality but so big and busy that one trip was enough.
The lunchtime pool restaurant was great with fresh salads,fruit and very good quality food ordered from a menu,they top up your glass if it look empty too.
Order the Turkish Pizza and the steak for lunch they are great.
The A La Catrte Restaurants were fantastic quality,
never have we had all incusive food of this quality
.The Chinese was simply the best Chinese food we have ever had and that includes PF Changs and the Bellagio!
The Turkish Mezze were to die for.
Florian international for a good steak,try also the prawn vol au vent
Hedera mediterranean Salmon fillet was good.
The only dodgy food was the pumpkin for dessert in the Hedera which was served with something resembling primula from a tube.Avoid ;)
The other thing that was a mild disapointment was the insistence with allot of these dishes were served with frozen veg ...shame on you !
Still probably didnt have room to eat it anyway.
There is also a cake shop "free" open most of the day and jacket potatoes and turkish wraps.
Fruit, meat and salad quality were first class in every eaterie.
Would we go again...yes...yes ...yes

  • Stayed: July 2009, travelled as a couple
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
5  Thank Anonyimouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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