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Reviews (1,753)
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Reviewed 29 May 2017

Such an amazing welcome! made to feel welcome & special from when you step through the door! which sets you off on the best foot - what followed did not disappoint - great food, great setting, great entertainment, great weather, great staff, great gym and finally great hotel. Met so many people who were repeat customers and by the end of my holiday I could understand exactly why.
Cannot recommend this place highly enough.

Room Tip: I didn't have any problems and booked a standard room
  • Stayed: June 2016, travelled solo
    • Value
    • Location
    • Service
2  Thank POE313
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 31 May 2017

Dear POE313;

We as family of Cornelia Hotels Golf Resort & Spa are wishing you a very well day.

It was a very big pleasure for us read your nice comment about the holiday you have spent in our Cornelia De Luxe Resort.
That you where amazed by our welcoming has made us very happy and also motivated us.
We would be very delighted to be able to host you again in future for more sattisfaction and memoriable moments in our Resort.

With kind regards;
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 May 2017 via mobile

Me and my partner booked this last minute. 2 weeks before departure.

Fast and friendly check in, room was clean and ready for us when we arrived at 3am. Our cases were taken to our room for us which was nice after he long journey we had.

Dressing gowns, slippers, towels, mini bar, fruit, shower gel/soaps all included in room which was great.

Lots of sunbeds around the pool to choose from and they provide you with towels which is a bonus.

The food was average. 7/10.
You can pay €10 each per person to eat at the 4 alacarte restaurants in the evenings. I personally think it should be free as it's all inclusive hotel. Great service though. In buffet and alacartes. Always very attentive and make sure you are happy and drinks refilled.

As a couple I wouldn't say there is much to do in the belek area. I much prefer lots of bars and restaurants for the evening, but there's just mainly shops for bags and clothes etc. There are a couple of nice restaurants in belek but that's all.

The evening entertainment at the hotel is great also.

Overall a lovely holiday. Weather was perfect. Thank you.

Stayed: May 2017, travelled as a couple
3  Thank Jade G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 30 May 2017

Dear Jade G;

As family of Cornelia Hotels Golf Resort & Spa we would like to wish you a very well day and also thank you at the same time for sharing your valuable thoughts with us through your honest review.

The fact that you have been happy with our welcoming services pre and after your check in honored and motivated us as a team.

Regarding our a la carte restaurants;
All sources regarding the a la carte restaurants in our facility state that they are subject to extra charge and in accordance with the concept, they are subject to an extra charge of 10 Euros per person.
We would also like to add that the a la carte restaurants of the other hotels in this region are also subject to extra charges.

All in all we are very happy to be able to aknowledge that you had a great time in our Resort.

The Cornelia De Luxe Resort Team would be very delighted to be able to host you again in future.

With kind regards,
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 May 2017

I travel a lot to 5 star Turkish hotels but this served the best a la carte food we have ever had. Check in was quick and easy, the room was a sea view although I would not bother with the extra cost next time. It was a good size, clean with comfortable bed and pillows although the air con was not that cold so the room was a little hot. Whatever you do go to the French, Italian, Chinese and Mediterranean a la carte restaurants they were fantastic both for food and service. The drinks were also top drawer and Artu the barman was brilliant. The entertainment was very professional and overall this is an excellent hotel which we will go back to.

Room Tip: Go for a side sea view room as the sea views are not worth the extra and get really hot
  • Stayed: May 2017, travelled as a couple
    • Location
    • Rooms
    • Service
5  Thank Frank H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 24 May 2017

Dear Frank H;

As family of Cornelia Hotels Golf Resort & Spa we would like to wish you a very well day from everyday weather changing Belek!

First we want to share our happiness about reading your review with you.
It was a big pleasure for us to get such a nice feedback from you.
You had mentioned your satisfaction about our a'la carte restaurants before with us and we would like to thank you once again for sharing your valuable comments with us and all readers on Tripadvisor.

We would be very delighted to host you again in our Resort.

With kind regards,
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 18 May 2017 via mobile

We booked the hotel bcs of golf . Hotel all inclusive is not at all good .no restaurant serve 24 hour food . Few restaurant u can order alla card but pay 10 euro extra and book it 1 day before .rubbish. room service is extremely poor . They don't understand english or they don't want to understand . Pool is good . Evening show is very good . But singing area is just ok and disco was almost all empty for 6 days. and golf reception staff are not good but guest relation people are really good . Bars are just ok and quality of drinks does not look ok . No imported beer are served .useless .

Stayed: May 2017, travelled with friends
2  Thank Nadeem B J S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 23 May 2017

Dear Nadeem B J S;

As Cornelia Hotels Golf Resort & Spa family, we would like to thank you for choosing Cornelia De Luxe Resort for your holiday and sharing your experience with the Tripadvisor readers.
As we always state in our responses, our first aim is to provide quality service and customer satisfaction. Therefore, all positive, negative feedbacks and reviews are very important for us for decisions to improve, develop and renew ourselves.

You informed us that there is no 24-hour open restaurant. None of our information channels such as our webpage, brochures, internet or the agencies provide this informations. Therefore, we provide free room service at our facility from 22:00 at night until 7:00 in the morning. Regarding the taste, as you can see from the previous feedbacks, we have not received any negative comments so far.
Unfortunately there might be slight problems regarding the language but our colleagues at service points that have direct contact with guest have good level of English. However, it should not be forgotten that our colleagues speak other languages as well and there might be slight problems during the conversations. In situations like this, our guests can contact the Guest Relations and/or Front Office staff and receive 24/7 support.

Regarding our a la carte restaurants;
All sources regarding the a la carte restaurants in our facility state that they are subject to extra charge and in accordance with the concept, they are subject to an extra charge of 10 Euros.
We would also like to state that the a la carte restaurants of the other hotels in the region are also subject to charges. The reservation schedule is usually prepared in all facilities to determine the pax numbers and make the necessary changes. You mentioned that there are not many a la carte restaurants but that is not the case. There are 5 a la carte restaurants at Cornelia De Luxe Resort; all with different concepts.
As we are in May and hosting many guests including golfers, families, leisure or business travellers, our guests not to normally prefer the disco at nights. If you wish to stay with us on your next trip, we can advise you to come between June and September when we have more guests aiming to spend their leisure holidays.

We would like to thank you once again for providing your comments and feedback and hope to host you and your loved ones again.

With kind regards,
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 May 2017

Great hotel, clean and friendly staff. Plenty of options to eat with an additional supplement of 10 euros each at the al la carte resturants.
I spent most of the time by the pool whilst my other half was at golf. Ice cream bar and Turkish pancakes available by the pool with hot dogs and jacket potatoes.
Best evening entertainment I have ever seen , by professional teams. 10/10
Good choice of top branded spirits and a smoking lounge too.

  • Stayed: May 2017, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
3  Thank Angela J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 20 May 2017

Dear Angela J;

As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day.
Your evaluations are very important for us in terms of improving and developing our hotels, assessing our personnel accurately, analysing whether our quality-focused understanding of service adapted for our valuable guests has been implemented and adding value to our facilities.

Please contact us with any requests, suggestions and complaints by e-mailing us at the addresses below:

crmdepartment@corneliadiamond.com
crmdepartment2@corneliadiamond.com

We would be delighted to accommodate you again in the future.

With kind regards;
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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