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Reviews (1,753)
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Reviewed 10 August 2017

Having been to this hotel on a golfing holiday in march i was full of praise.However to our disgust we were allocated rooms some distance from the main hotel entailing a long walk backwards and forwards in 40 degree heat.It would seem that it was a Turkish holiday and the hotel was full.This meant that Thomson guests drew the short straw and given rooms not normally used.The other main problem was that due to the large numbers of guests the hotel had employed extra staff but they were mainly students who had not been trained and so the service was not up to 5 star standards.This hotel has many excellent features not least the al-a-carts which are well worth the 10 euros charge.Overall we would recommend tjhis hotel but when its a Torkish holiday.

Room Tip: Insist on a room in the main building.
  • Stayed: June 2017, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Thank grantdenver
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 12 August 2017

Dear grantdenver,

We as the Cornelia Hotels Golf Resort & Spa family would like to wish you a good day.

Thank you for sharing your valuable comments with regard to Cornelia De Luxe Resort.

We would like to share with you that our first priorty is to make no compromises in terms of our quality service understanding and therefore your reviews are valuable for us. They will be forwarded to the relevant departments to make the necessary corrections and improvements.

We will be happy to host you again in our facilities.

Kind Regards,

CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 9 August 2017 via mobile

Our third say and yet again amazing. We requested connecting rooms we received exactly that on the 4th floor with outstanding views. The staff cannot do enough for you and the food is beautiful. It's a great experience of luxury and such an amazing hotel.
Looking forward to our next visit.

Stayed: August 2017, travelled with family
3  Thank dipet1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 11 August 2017

Dear dipet1,

Thank you for leaving this nice reviews after your recent stay at Cornelia De Luxe Resort. We are glad that we could exceed your expectations and would be very happy to welcome you back soon again.

Kind Regards,

CRM Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 August 2017 via mobile

Well here again for 2nd time & it hasn't disappointed!!! In some respects better as more people so only added to atmosphere. Most staff couldn't fault only couple seemed unapproachable! Same as last time every toiletry item u would need provided! Took own toothbrush & paste but that was also provided! Swim up room defiantly worth the extra! For drinks in the evening to breakfast in the morning at the hedera only adds to that area! Fantastic meal again at the Thai pan! Having 2 very fussy eaters ordering most items without sauce, nothing was too much trouble. The entertainment staff really pull out all the stops for you to have a good time but if you don't want to join in they don't bother you. Even though busier this year still can get beds if all taken they just get more for you my only critic would be people are putting towels out on beds & then not coming to use for ages. Had fab trip with Thomas cook on VIP boat trip! Would highly recommend it worth every penny! Hope some of my waffling helped. Until next visit keep up the amazing work cornelia De luxe thanks again for fab holiday x

Stayed: August 2017, travelled with family
4  Thank Denise D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 10 August 2017

Dear Denise D ;

Thank you very much for your nice feedback.

It is a great pleasure for us to share your wonderful comment with our team and we are looking forward to welcome you back next year.

Kind Regards.

CRM Department

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Reviewed 7 August 2017 via mobile

We visited Cornelia de luxe at the end of July as a party of 18 and also met our friends from last year we booked this through Amanda at Thomas Cook 01634 790922 as she is very knowledgable of the hotel - this was our 3rd visit to Cornelia and it was once again amazing. We all had swim up rooms which are fantastic, the food is as good as ever and the staff extremely helpful and friendly . The animation team were brilliant this year. King Arthur at the bar by reception once again made our holiday. The housekeeping is superb. The Chinese restaurant was once again such good fun and food out of this world. My only slight criticism this year as opposed to last year was that the hotel felt very busy at times. The waiter serving breakfast at Hedera bar deserves a medal !! The room service is excellent also. I really recommend booking the swim up rooms as so peaceful and lovely to swim at 5pm away from the crowds and enjoy a cold glass of champagne. Once again thank you Cornelia my whole family were very sad to leave

Stayed: July 2017, travelled with family
3  Thank Bambi12345679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 10 August 2017

Dear Bambi12345679 ;

We would like to thank you for your valuable words of feedback, for your time and detailed positive review.

It is of utmost importance for us here at Cornelia De Luxe Resort to have our guests satisfied and delighted at what they experienced during their holiday. We are striving every day achieving the highest level of quality and service in satisfying our guests. Your feedback shows that we are on the right track, thank you for motivating our team.

It was a honor to serve you in Cornelia De Luxe Resort 4'th time we hope to see you soon again.

Kind Regards

CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 August 2017 via mobile

Been several AI hotels but the Cornelia deluxe trumps them all.
Absolutely first class from front desk to beach bar, superb staff and tremendous facilities make this hotel and I would highly recommend .

Stayed: August 2017, travelled with family
3  Thank RickyG73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 10 August 2017

Dear RickyG73 ;

Thank you for leaving this nice reviews after your recent stay at Cornelia De Luxe Resort. We are glad that we could exceed your expectations and would be very happy to welcome you back soon again.

Kind Regards,

CRM Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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