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All reviews daphne bar tai pen swim up room gala night hedera restaurant junior suites a la carte restaurants main restaurant turkey next year chateaubriand tai pan french restaurant guest relations great holiday euros per person free room service
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Reviewed 16 July 2018

We’ve just returned after a week here and can safely say it’s the nicest hotel we’ve ever stayed in. We booked 2 of the swim up rooms which were definitely worth the extra money and the rooms and facilities were excellent.
The cleanliness of the hotel is exceptional, the staff work tirelessly to make sure the stay is comfortable, a good variety of great food, free mini bar replenished daily, free room service (although we didn’t feel the need to use it) and the entertainment team did a fantastic job.
No need to take additional towels as these are all provided.
Guest relations were courteous, we used the pillow service, a quick phone call and the goose feather pillows were delivered to our room within 5 minutes.
If I was to be picky about anything it would be the temperature of the pools. They are very warm and could do with being a little colder, especially on the days when the temperature hit 40 degrees.
All in all it’s pretty faultless and wouldn’t hesitate to recommend the Cornelia deluxe.
Will definitely return in the future.
Keep up the good work.

Room tip: Swim up rooms are worth the extra money.
Date of stay: July 2018
Trip type: Travelled with family
3  Thank 3littletikes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 17 July 2018

Dear 3littletikes,

As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day.

We believe in high-quality service and are always grateful for your very valuable comments; we thank you for kindly sparing us your precious time.

We are very glad you were satisfied with room, cleanliness, staff, food, entertainment team and Guest Relations. We kindly thanking you for recommending us.

We would be delighted to accommodate you again in the future.

Kind regards;
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 July 2018 via mobile

Stayed here in July for 11 nights, great entertainment, excellent food, only downside was the cleanliness of the swim up room pools, not cleaned very well, lots of floating insects, tree matter- didn’t want to go in most of the time due to this, sides of swim up pool were not swept so not only falling in from the trees above but also blowing in from poolside with the lightest of breeze.
Drinks are ok if you love spirits, only one beer available and it’s not all that.
Guest relations woman are very rude in general, tried to book a table in the Thai restaurant after no-one answered the reservation number supplied and was told by guest relations lady that I should do it myself next time!
Animation team were great
Ice cream man in main restaurant needs a promotion, great customer service from him.
So if they’d clean the swim up room pool a little better and re-train their guest relation staff this would be a 5 star hotel.

Date of stay: July 2018
Trip type: Travelled as a couple
4  Thank Fred O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 17 July 2018

Dear Fred O,

As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day.

First of all we would like to mention that your feedback will help us to improve our hotels and recognise our employees’ performance, who really make a difference during your stay.

Never compromising on our high quality service, as the Cornelia Hotels Golf & Spa family, we would like to inform you that we always appreciate your feedback and thank you for sparing some of your valuable time for us.
Also we would like to inform you that your wishes and comments were forwarded to the responsible departments and General Manager.

We are looking forward to welcome you again in our resorts.

Kind regards;
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 July 2018 via mobile

Stayed here in June never been to Turkey before would definitely go back to this hotel it was so clean , food really nice loads of choice , evening entertainment really good staff friendly loads going on during the day , hoping we can go again next year had a great holiday

Date of stay: June 2018
Trip type: Travelled with family
6  Thank deb4232
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 16 July 2018

Dear deb4232;

First of all we as family of Cornelia Hotels Golf Resort & Spa would like to thank you very much for taking your precious time to vote and comment our Resort with such lovely words.

Please be informed that it'll be a very big pleasure for us to host you again in the future, and please do not hesitate to contact us for any further questions or requests.

With kind regards,
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 July 2018 via mobile

We spent a week in June at the hotel to celebrate our wedding anniversary and had a brilliant time.
We have been to Turkey many times but this hotel is the best we have experienced. The hotel and grounds were spotless, staff very friendly and the food was superb. I would recommend the a la carte restaurants which were well worth the €10 per person charge. We ate at the Tai Pen (Chinese), Italian, Turkish and Mediterranean which were all fantastic and very efficient service. I cant say which was the best as they were all brilliant. Be careful not to choose too many courses as we found to our cost - some of the portions are huge!
We were lucky to have a sea view overlooking the pool/complex and the rooms were again spotless and serviced each day. As it was our anniversary we also had champagne, flowers and cake delivered to the room.
I could go on but I would definitely come back again - see you next year Cornelia and thank you.

Date of stay: June 2018
Trip type: Travelled as a couple
4  Thank MarkC1882
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 13 July 2018

Dear Mark C;

Thank you for taking the time to evaluate our facility and share your satisfaction with allr readers.

Your feedback is important to us, and demonstrates our firm commitment to moving our facilities forward without compromising on our quality service approach.

As always, our goal is to ensure that our guests experience the Cornelia Quality and the Cornelia Difference. We consistently strive to ensure that your stay is enjoyable, and that you depart our facility with a wealth of memorable moments. We are proud to have achieved this goal, and delighted that you enjoyed your time with us.

We will be delighted to welcome you and your family again, soon.

With kind regards,
CRM Department

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Reviewed 9 July 2018 via mobile

We have just got back from a week stay at the Cornelia resort and we had the best time! Could not fault this hotel. The service is outstanding all the staff are friendly and want to help you.
We ate at 3 of the al carte restraunts and they are 100% worth paying €10 each. The tai pen and Florian restraunt were our favourite!
This was my first time at a all inclusive holiday as I was always doubtful about the food/drinks but I literally could not say one bad thing about this hotel.
Unfortunately we didn’t have a swim up room but we made friends with a couple that had one so we went to have a little look and we now wish we had booked one!
We will be returning to this hotel in the future and I would 100% recommend to others.

Thanks for the best week!

Date of stay: July 2018
Trip type: Travelled as a couple
6  Thank Rachel-d-2222
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 11 July 2018

Dear Rachel-d-2222;

Thank you for taking the time to evaluate our facility and share your satisfaction with all readers.

Your feedback is important to us, and demonstrates our firm commitment to moving our facilities forward without compromising on our quality service approach.

We will be delighted to welcome you and your family again, soon.

With kind regards,
CRM Department

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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