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Reviewed 26 July 2018

My wife and i travelled to The Cornelia Deluxe on 12th June, we had a couple of issues with our swim up room which were quickly rectified by staff. Our request for low floor Swim Up was granted which was great. The room did get the sun from around 1pm until 5pm which was another plus.
We had breakfast in the Hedra restaurant most mornings and used the main restaurant most evenings and room service when we slept past dinner!!
We found the hotel had a very relaxed vibe and plenty of sunbeds around the pools and gardens all day long. The only time we could not get a bed was on the beach which was very small and crowded.
Entertainment was sometimes great other times bad as you would expect.
Service was excellent on most ocassions
We found the hotel overall was excellent and would recommend to others.

The only downside of our trip was the Thomson transfers, last off the coach going to hotel and first pick up when leaving over 2 hours sitting on coach for other pick ups, will be booking taxi transfer in future

Date of stay: June 2018
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
3  Thank thechimers8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 28 July 2018

Dear thechimers8;

As Cornelia Hotels Golf Resort & Spa we would like to wish you a great day.

Your evaluations are very important for us in terms of improving and developing our hotels, assessing our personnel accurately, analysing whether our quality-focused understanding of service adapted for our valuable guests has been implemented and adding value to our facilities.

We believe in high-quality service and are always grateful for your very valuable comments; we thank you for kindly sparing us your precious time.

Please contact us with any requests or suggestions by e-mailing us at the addresses below:

crmdepartment@corneliadiamond.com
crmdepartment2@corneliadiamond.com

We would be delighted to accommodate you again in the future.

With kind regards;
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 25 July 2018 via mobile

Amazing hotel. Absolutely lovely. On arrival we were upgraded to a swim up room and we were very happy. Food amazing, desserts amazing. Shisha until midnight which was great. Midnight buffet which was amazing. Entertainment was very good. Always something going on at night. I was really impressed. Lovely service. Staff always happy to help. Cleaners had a smile on their faces all the time. The hotel was very clean.

Date of stay: August 2017
Trip type: Travelled as a couple
3  Thank littlemiss19952018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 26 July 2018

Dear littlemiss19952018;

We as family of Cornelia Hotels Golf Resort & Spa would like to wish you a very well day.

Please be informed that it has been a very big pleasure for us to recieve your lovely and nice written comment about our Cornelia De Luxe Resort. It has motivated us to read that you were happy with the upgrade made, dure to the availability, with the food you ate and the Entertainment performed.

We would be very delighted to be able to host you ones again in the future for another lovely holiday in our Cornelia Hotels Golf Resort & Spa Hotels.

With kind regards,
CRM Department

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Reviewed 22 July 2018

we stayed in the junior villas suite swim up room , well wow anything will need is already in place it has a Hedra bar for refreshments and closes at 23.30pm at nite . The main hotel is a short walk way , there is enough to go around , daphne24hr bar , celesline , olea, harmonie , hedera ,solaris ,citrus bar this is supa doopa hotel

Room tip: junior villas swim up rooms are best
Date of stay: July 2018
  • Trip type: Travelled with family
    • Value
    • Cleanliness
    • Service
2  Thank Tim B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 24 July 2018

Dear t1m3l;

Thank you very much indead for taking your precious time to share your experiences about Cornelia De Luxe Resort.

Please be informed that it woule be a very big pleasure for us to be able to welcome you again in the future for another memorable vacation in our Resorts.

With kind regards,
CRM Department

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 July 2018

We stayed for 2 weeks from the end of June and having stayed in numerous Lara area hotels I can honestly say that the service was the best we had ever received. Drinks were bought to our table without even asking, plates cleared away quickly and friendly staff across the whole site.
The a la carte Italian was great ( and thanks Mustafa for the entertainment) , the food in the Chinese was nice but spoilt as it was outside under cover with just fans so we were too hot. Be warned as it warms up out there at nights even more!
Rooms are nice but maybe a bit dated décor wise. However, you have lovely Dove toiletries to use plus robes. Just one warning the shower in the bath is very high to step out of if you have mobility issues.
Food was great in the restaurant with lots of themed nights and lunch was just amazing with grilled chicken, entrecote steak, pizzas etc cooked to order in the outside bar area.
The only real grumble we had was to do with TUI and not the hotel - despite a listed 45 mins transfer it took plus 1 hour 40 minutes to get there and over 2 hours to return to the airport. I would book a private transfer next time.

Looking forward to coming back next year!

Date of stay: June 2018
2  Thank TJHagger
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 20 July 2018

Dear TJHagger;

As the Cornelia Hotels Golf Resort & Spa family, we thank you for choosing the Cornelia De Luxe Resort
As always, the satisfaction of our guests is our top priority.

We, and the readers of Tripadvisor, would greatly appreciate your feedback on the services provided at our facility.

Our goal is to present optimal Cornelia Quality without compromising our superior service approach.
Your feedback is important to us.

We hope to welcome you and your family again in the future.

With kind regards,
CRM Department

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Reviewed 18 July 2018

Stayed here for 1week in July with my son had a great time with no complaints as all needs met by everything on offer and the pleasant/attentive staff at all the bars/restaurant .Everything else as already been mentioned previously.Would definitely stay again

Date of stay: July 2018
  • Trip type: Travelled with family
    • Location
    • Rooms
    • Service
1  Thank doinnuffin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
crmdepartment, Manager at Cornelia De Luxe Resort, responded to this reviewResponded 20 July 2018

Dear doinnuffin;

We as family Cornelia Hotels Golf Resort & Spa are very happy to read your review about the holiday you have spent in our Resort.
It is a pleasure for us to see that the Holiday spent with your son has been nice and will leave happy moments in your memories.

Please be informed that it would be a very big pleasure for us to be able to host you again with your son and all your loved one.

With kind regards,
CRM Department

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