Amazing hotel! arrived at 3am was quickly shown to our room, was the quickest check in iv had.
Room - was out of this world we paid extra for an upgrade which was well worth the money, would advise anyone to do so. mini bar restocked daily with branded drinks and oreos, chocolate and haribo. The cleaners tried their hardest to clean the room iv got no complaints on that, they have over 500 rooms to clean and for someone to complain about it being done at 12noon is silly, our cleaner came at 10clock every morning, and even when we decided at 11clock for our room to be cleaned she came straight after.
Pool - Was lovely, never had a problem getting a sunbed as my partner got up each morning to grab us 2, and even if there wasn't any you just simply ask one of the staff and they will get them for you and carry them to whatever space you have requested. Staff on roller blades came round with drinks and fruit etc.
Restaurants - Was pleased with the adult area as it can get busy with all the children. Food was good could find something to eat every night, not sure what people were complaining at? I personally loved the pasta and sushi, would recommend to try the Italian restaurant was amazing.
Entertainment - was great during the day they worked hard and I liked the fact they wasn't pushy trying to get you to do things they would just say where it was and you would go there if you wanted to. The evening shows were great did get a bit boring after 2 weeks but they all do for me when I go away to any hotel, the bedroom was so nice id rather go back there and sit in our dressing gowns and watch tv.
Overall the hotel was amazing, I would 100% go back, the only thing I found could get frustrating was waiting for drinks as there isn't a machine for you to help yourself and sometimes the staff would forget but isn't a problem just remind them! All staff were amazing but ridor if I spelt that right the manager was lovely and the best worker for me was Farish not sure if I got that right either but he worked in the restaurant in the morning in the adult area he was amazing.
- Official Description (provided by the hotel):
- Kaya Palazzo Belek Hotel, a Kaya Hotels & Resorts signature, introduces you to the quality, comfort and luxury. At Kaya Palazzo, which is comprised of luxurious and comfortable rooms, suites and villas, you may prefer family rooms with double bathrooms, choose one of the suites or terrace rooms with pools, or declare your freedom in the ultra-personalized suites and villas. The interiors of these options are filled of unique features which will make you to feel special. Besides the open buffet restaurant, where you can taste the extraordinary flavours of the international cuisines, at your service are a la carte restaurants offering Lebanese, Asian, Italian, Fish and Steak options. Kaya Palazzo Belek presents the world famous cuisines and is ambitious about the food and beverage. The Snack restaurant suitable both for the Turkish and international, Patisserie with the pleasure of wide range of cake and ice cream, 24 hours room service, bars with various concepts and snack alternatives, it rejoices you even more. Non-stop entertainment that extends from day to night. Exclusive shows that will appeal to your refined taste, special night and parties, live music and cultural activities and tents of joyful details will be waiting you at Kaya Palazzo Belek. Ministones Kids Club that is designed as a unique paradise for kids, awaits the princes and princesses with games, activities, parties and the adventure Aqua Park with 4 water slides. Surrounded by white sand, our heated sea water VIP pool offers an exclusive service to have a unique beach experience in all season. Providing service in a 3.500 m² area, the Spa Center has an international structure, blending the Far Eastern, Turkish, Finnish and Russian themes through its modern architecture. İndoor swimming pool and sauna, steam and snow rooms are at your service for relaxation with their stylish and comfortable designs. For those who want to keep fit our fitness club, as well as professional tennis courts and football fields which meet the international standards. In the championship Kaya Palazzo Golf Club course with 18 holes you are going to live the pleasure of professional golf in the unique nature of the Mediterranean. Palazzo Convention Centre, consisting of 6.800 m² area in total, hosts in a style suitable for your glorious meetings, where the privilege of goods and services could be distinguished easily. ... more less
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