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Reviewed 1 April 2014

Had fab week here for my husbands 40th birthday. Like lots of other reviews they offered us one of the rooms at entrance to hotel. I refused and we were given an amazing room with 2 large bedrooms over split levels with 2 balconies. Had fresh towels and beach towels delivered to room each day.
Food was a wide range, a lot geared towards the germans but plenty choice day and night.
Staff were extremely friendly and place kept spotless.
As we were there in april, not much on evening entetainment wise.
Would defo recommend hotel to family and friends.

Stayed: May 2013
2  Thank tamticfan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gokhan S, Night Manager at Paloma Grida Resort & Spa, responded to this reviewResponded 26 December 2015

Dear Guest,

I would like thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Gökhan ŞAHİN Night Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 March 2014

A very pleasant resort and village type resort. The various restaurants was more than correct. The cultural animations was of rather high levels, congratulations! Though the night life after ten last only one hour. For adults, the disco could last until 1 oclock.
I enjoyed the free sand tennis field (Do not forget to bring your own tennis racket and balls with you). Unfortunatly, the Resort beach does not offer any free watersport activies such as; windsurfing, canoing Beach volleyball etc.
For the price we payed; we received at the beginning a sad room and rather far away from the activities. We complainted about the room situation and without no questions, the staff immidiatly changed the rooms. That is service!
If we ever go back to Belek, we do recommend this resort!

Room Tip: The rooms in the village are very pleasant and directly in the center of the resort! Even the rooms with own private pools looks very romantic.
  • Stayed: April 2013, travelled as a couple
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2  Thank Charles S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gokhan S, Night Manager at Paloma Grida Resort & Spa, responded to this reviewResponded 26 December 2015

Dear Charles,

I would like thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Gökhan ŞAHİN Night Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 January 2014 via mobile

The food was very good with a bar for drinks near the big pool. Excellent entertainment at night but especially by the staff with activities in the day. WARNING on the beach ajoined to the resort there are activity companoes offering paragliding/boat trips etc don't book with them it's a rip off, we made the mistake of paying for a boat trip with them and it was crap. The resort itself was grwat though:)

Stayed: March 2013, travelled with family
7  Thank TrystanP10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gokhan S, Night Manager at Paloma Grida Resort & Spa, responded to this reviewResponded 26 December 2015

Dear Trystan,

I would like thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Gökhan ŞAHİN Night Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 January 2014

We arrived as a famiily of four adult and two children. Initially the receptionist asked us all to share a small dingy room which looked suitable for four people and definately not for 6 people. They asked if we would take this room for a couple of days before they could move us to a better room. We refused because the room was too small for six of us and we needed our privacy. the room we ended up with was equally dark and disappointingly in need of renovation. However we carried on as we did not spend a lot of time in the room. There are so many good points about the hotel, nice food and i am vegetarian and most nights i had plenty to choose from. Free playstations for the kids to play on in the games room where everythingei was included in the price. Lovely free sparkling wine which i have had to pay for in previus places and great fun entertainment in the evenings. The resort was spotless and constantly being cleaned. However one big tip is do not leass any valuables unattended in the room as one sunday afternoon i left my wedding and engagement rings on the table in the room and upon return the wedding ring was missing. The room had been accessed by swipe card as the maid had made the beds when we returned 3 hrs later. In my view someone with access to the room had teken the ring and once the police had taken my statement the hotel never once told me how they were investiging the missing ring, it was as if it never happened. A very disappointing end to what cpuld have been an amazing holiday. But I will never go back or recommend the hotel after the theft and reaction of hotel management following it. However as the overall facilities are very good and this is why i have given the hotel 4*

  • Stayed: July 2013, travelled with family
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4  Thank EMMYLOUSMUM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gokhan S, Night Manager at Paloma Grida Resort & Spa, responded to this reviewResponded 26 December 2015

Dear Guest,

I would like thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Gökhan ŞAHİN Night Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 November 2013

This hotel is one of a kind, as soon as you step into the entrance you become part of the Grida family. I have never felt so comfortable or at home as I have in this hotel.
The animation team are outstanding! They are such a joy to be around and ensure your stay is world class. They work unbelievably hard and have the best interpersonal skills you could wish for.

The food is amazing! such variety and every single kitchen staff will go out of there way to help you! They also have theme nights such as fish and Chinese which is fab!

The hotel have several swimming pools and it's own beach! The beach is beautiful with lifeguards to ensure safety.

All the staff work so hard and are so friendly! You can tell they would so anything for you!

This is a great family hotel as there is a Thomas Cook kid's club which we used and is AMAZING! the games, parties, mini disco's were perfect! Also the Poly club next door (all nationalities) are so friendly and welcoming!

I cannot recommend this hotel enough! I cannot wait to return and be reunited with my Grida family! So thank you Animation, Reception, Guest relations, Bar staff, Waiters/Waitresses, Life Guards, Cleaners, Gardeners, Management for the best time of my life!!!!

Miss you all loads, Keep up the good work!!!!
xxxx

  • Stayed: June 2013, travelled with family
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7  Thank Villiers2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Gokhan S, Night Manager at Paloma Grida Resort & Spa, responded to this reviewResponded 26 December 2015

Dear Guest,

I would like thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon.

Sincerely,
Gökhan ŞAHİN Night Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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