We went the Xanadu 9th September 2013. It was our first visit and having been to 10 Hotels Along this coast, this one is up there with the best. My wife usually takes a few days to settle in and relax, here she did so straight away. The greeting at reception was excellent we were briefed and also told that our prior request to be in the No Smoking 3rd floor of the main body of the hotel had been fulfilled. We were offered a WiFi connection card and told to ask if we needed anything or any advice.
The room was a standard fair sized hotel room, but as long as it's clean and comfortable we don't worry too much, we are not in it that much. The standard of cleanliness was maintained meticulously during our stay, with our shoes regimentally lined up each day. The bedding changes are up to you just leave a card on the bed, wifi was excellent as was the usual servicing of the mini bar. Oh and they do your laundry at no cost, my wife couldn't believe it so tried some of mt T Shirts they came back immaculately clean and ironed and on hangers, so more clothes went off, with my shirts arriving packaged as new in bags and with card insert. Next time she will have to make do with one case between the two of us.
The grounds are beautiful, with the outlying accommodation areas nestling under tall pines, our land side view from the 3rd floor was a beautiful canopy of green with the Taurus Mountains as a backdrop. Sun beds were freely available at all the pools and the set up at the beach was spacious individual fixed giant brollies so it was easy to stay out of the sun if you wanted to or needed to.
It's a bit of a walk to the beach as there is a river running through the site which has to be crossed by a bridge. Once at the beach there is a bar for drinks and food, grassed areas with bean bags and a family area separated out. All in all a very pleasant setting.
There are a variety of bars at convenient points most of which serve food. The main restaurant food was excellent although the layout was a little strange at first. We have stayed at Hotels with larger areas for serving but lots of the foods are duplicated. There was always fresh fish dishes varieties of meats and vegetables and excellent desserts. We did hear someone complaining that they couldn't find anything to their taste. Possible I suppose but they must be hard to please. The al a carte restraints we tried were good (French & Chinese). That however leads to our one criticism, the service was not to the standards we have seen elsewhere, staff were pleasant and helpful but there appeared to be too few and they seemed to lack a controller who picked up the hot spots, this was the same in the bars as well. The energy from the behind the bar seemed to be missing.
I don't think we were alone in the above view but I am sure that it is something they will note and fix. We certainly didn't let it spoil our holiday, it is merely an observation for the management to note and hopefully change for future visitors, just a bit of organising is all that's needed.
The animation team were a talented bunch and the shows we saw excellent, well rehearsed with great production. The daily pool play list was the best I have heard in Turkey.
All in all a great break at a great hotel, wouldn't hesitate to recommend it for a relaxing holiday. We will certainly look at returning. There were a lot of returning guest and the hotel offers incentives to returnees.
- Official Description (provided by the hotel):
- Ideally located in Belek Village nearby Antalya in Turkey. This grandly scaled property, directly on the beach, offers a High Class All Inclusive resort experience for the holiday of a lifetime. Be carried back to the times of the ancient Romans among the columned walkways, ancient-style pools and amphitheatre of the five-star resort with something for everyone - the Xanadu Resort Hotel. This very impressive resort has a grand presence with its commanding architecture and beautifully landscaped grounds and gardens. ... more less
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- Also Known As:
- Xanadu Hotel Belek
- Xanadu Belek