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Xanadu Resort Hotel
Ranked #25 of 93 Hotels in Belek
Reviewed 31 August 2014 via mobile

Had a great time...
Weather amazing! Food great, service great, room great... What more can I say!
Yes some of the staff didn't speak very good English but they were still very pleasant and it really annoys me when others complain about this.

Stayed: August 2014
10  Thank Robert1984Newport
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 28 August 2014

Just returned from a ten day trip to Xanadu and would say that it is a first class property exceptionally clean and a vast array of very tasty food in the many restaurants.The main plus for me was the all inclusive branded drinks which made a pleasant change from the watered down local rubbish that you normally get in these type of resort hotels.The Spa is also magnificent in fact the best i have ever been to and a big thumbs up to the Phillippino manager who was such a courteous lovely lady.

Now for the reasons that i would only give it a 70% rating.

With the exception of the guest relations,reception and spa staff the general attitude and service was quite frankly dreadful.Many spoke no English whatsoever and even when standing alone at a bar was NEVER asked what i would like.You ALWAYS literally had to shout for attention.Dirty cutlery was dropped into my lap and not even a sorry sir.I was told that there was no football on the tv when after playing with the remote it was not difficult to find.It was like everything was to much trouble and i would advise the management to put the staff on a complete retraining programme.

Other less important aspects but still issues were that the a la carte restaurants were just an extention of the main restaurant and you just knew that many of the dishes were straight from the buffet.Outside of the main meal times ie afternoon and late evening the choice of food was limited and restricted to Pizza Burgers fatty chicken and chips.The food in the Irish bar was particularly terrible.I also felt that even though the entertainment was varied 11 30 to 12 was to early to shut up shop when many were still clearly still wanting to party.The stony beach was also not good but obviously this is no fault of the hotel.

So all in all a great hotel but not by any means perfect.To be honest it would not take a lot of effort to make this hotel one of the top ranked in Turkey.MANAGEMENT PLEASE TAKE NOTE.

Room Tip: Upgrading to a beach view is well worth the additional £60 for ten days which is what we paid.Spa is...
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
5  Thank trevor m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 August 2014

The Xanadu is a large holiday complex that caters for everyone looking for a relaxing holiday. The complex is kept very clean both inside and out. The pools were very clean and beautifully warm. The long beach was accessed by a bridge over the river, where we glimpsed turtles swimming. Stepping into the sea was like stepping into a warm bath
There was plenty of choice in the main dining room and barbecue area although some dishes could have been hotter. There were also 4 a la carte restaurants to choose from if you would prefer to be waited on. One huge bonus was the free laundry service!
In spite of what others have said, we found the staff to be pleasant and helpful and would certainly consider returning to this lovely hotel.

  • Stayed: August 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
4  Thank Tobiarthur
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2014

Never been to Turkey before and had mixed feelings about whether it was the right choice for a large family group, must say I was very pleasantly surprised. First Turkey itself was first class. The place was amazingly clean and organised, the people were friendly and cheerful, and even the market traders a joy to deal with. Now the Hotel, difficult to find fault we had a junior suite with two rooms and a large terrace. decoration was good, in fact cannot find fault, even the room cleaning was early, none of this still waiting at 4 o'clock. Other members of the party had family bungalows (why do the call them this when they were simply interconnecting rooms) and they were happy. Meals were good in the buffet and even better in the special restaurants which were free. Entertainment was first class, always something going on and usually worth joining in. Only major complaint was the water sports. This appeared to be a concession and frankly was poor, the staff were not interested and the equipment very second rate (they only had one sailing dingy, a catamaran and that was broken!) If water sport is important to you probably not for you but otherwise definitely recommended.

Room Tip: Only sea view rooms are in the main hotel
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
5  Thank taurusLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 19 August 2014

Just come back from 2 weeks at Xandau with wife and 4 Children (6, 9, 10, 12)

In summary, absolutely outstanding in every category. The best holiday we have ever had as a family and our first in Turkey.

Food amazing. 3 Pools brilliant and clean and warm. Water slides fun. Service excellent. Accommodation in Bungalow complex great. Beach lovely. Bars fantastic. Evening Entertainment in amphitheatre and afterwards simply amazing with an outstanding and friendly entertainment team. Weather perfect. Very, very safe for Children indeed. Staff could not be more obliging. Free WiFi provision excellent complex wide. On-site spa was incredible and good value. Free laundry if you stay more than 7 days which meant we came home with clean clothes!

A wide variety of Nationalities attend this hotel and as most things in life it is better for it. Contrary to other posts it is not 98% Russian at all. And those we met were warm an engaging as the were the lovely local Turkish staff.

I would not hesitate in making a recommendation concerning this hotel for any family with children whatever their age. The hotel also has a useful live web cam stream if you want to look.

Thank you all at Xanadu for such a great time.

Room Tip: Choose the bungalow complex if possible. To be honest you will barely be in your room and these are...
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  • Stayed: August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
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12  Thank TheHipki
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 August 2014 via mobile

My family and I have just recently returned from a stay at this hotel. If you are looking for a 5 star hotel then this is not the place for you. Rooms were ok but nothing special, cleaners took a long time but never did a good job. Staff are poorly trained and sometimes even rude! We spent many meal times being ignored by the waiters and waitresses. While the Russians were served coffee and tea etc, we were lucky if we got offered water. Definitely not 5 star, more like a 3. There are much better places to spend your money on. Needless to say, won't be returning.

Stayed: July 2014, travelled with family
9  Thank Stuart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 August 2014

There is absolutely nothing bad I can say about this hotel. I can not imagine the stay to be any better. Everything was perfect. The food, the rooms, the pool, the beach, the entertainment....The staff did not speak English, but somehow we forgave them, they were so nice and well mannered. There are joga classes in the morning with the nicest instructor ever, she gave to each of us a motivational proverb at the end of the class. I recommend Xanadu to everyone who wants to have a perfect holiday, not worring about a single thing. No need to get up early and reserve a sundbed by throwing a towel on it, no need to wait at the buffet in long queues, no need to worry about your water supply and clean towels, there is plenty of everything for everyone. Need a special pillow? Just call the reception and your anatomic pillow will be delivered. The food was unbelievable, high quality meat, best steaks ever! I think I ate a whole veal and around 10 kg of Baklava :) The restaurants were super clean, and even if you got up really late and went for breakfast at 9:55, there was still plenty of food to chose from. The resort is beautifull, lots of trees, shadow, the river is romantic, the pool is great for swimming and the sunbeds on the beach have a reallz nice and big shade. Nobody gives you the evil eye, everybody is nice and happy. The entertainment shows were dazzling, I felt like on Broadway. Original shows production for the Xanadu hotel, amazing beuatiful and nice dancers/entertainers and original costumes and stage decoration. Amazing experience. I loved this place. Best holiday ever!

Room Tip: Sea view room had a beautifull view of the pool, the river and the sea.
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  • Stayed: July 2014, travelled with friends
    • Value
    • Rooms
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7  Thank MartiBenackova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Xanadu Resort Hotel

Address: Acisu Mevkii, Belek 07500, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#11 Business Hotel in Belek
#20 Romantic Hotel in Belek
#24 On the Beach Hotel in Belek
#25 Luxury Hotel in Belek
#26 Family Hotel in Belek
Price Range: £92 - £507 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Xanadu Resort Hotel 5*
Number of rooms: 420
Official Description (provided by the hotel):
Ideally located in Belek Village nearby Antalya in Turkey. This grandly scaled property, directly on the beach, offers a High Class All Inclusive resort experience for the holiday of a lifetime. Be carried back to the times of the ancient Romans among the columned walkways, ancient-style pools and amphitheatre of the five-star resort with something for everyone - the Xanadu Resort Hotel. This very impressive resort has a grand presence with its commanding architecture and beautifully landscaped grounds and gardens. ... more   less 
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Also Known As:
Xanadu Hotel Belek
Xanadu Belek

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