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“A great hotel for family holidays”

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Limak Atlantis Deluxe Hotel & Resort
Ranked #26 of 88 Hotels in Belek
Abu Dhabi, United Arab Emirates
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A great hotel for family holidays”
Reviewed 26 June 2014

This hotel is a great place for family holidays... Upon check-in we got upgraded from the standard room to the delux sea view room... For that we are grateful Ms. Aydanur Cakmak (Reservation Office). The hotel has excellent facilities, pools, beach, snack bars and a lot more. The hotel is family friendly. Rooms are very clean with excellent interior. Housekeeping and Room Service are doing really good job... The Animation-Entertainment Team is highly professional and talented... We enjoyed the variety of activities going on around... Lots of things to do for kids...Food is good too. However, the selection isn't sufficient for a 5 star hotel. At one point, we felt that there is no enough food, since the refill was either too late or we didn't want to wait any longer...
Some people, esp. Russians, don't know about the etiquette and easily jump the queue at the buffet... This is not the hotel's problem though...
All we can suggest is the hotel needs to focus on the quality of service and the selection of food at the restaurant...
The food at the Turkish night was excellent....
Overall, my family and I enjoyed our stay at the hotel to the maximum extend. Thanks to every personnel who made our holiday memorable at Limak Atlantis!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Emil K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
  • Location
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Traveller tips help you choose the right room.   Room tips (366)
Date | Rating
  • Arabic first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Birmingham, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 25 June 2014

Staying at other 5 star hotels in Turkey, we expected the same if not better standard. But i feel this hotel was missing something that makes a 5 star hotel.
First of all the good points are that the entertainment at Atlantis is fantastic and there is a great range of activities like Darts, pool games, football, Turkish lessons, foam parties, table tennis with great shows. The rooms were nice and along with the hotel were very clean. The grounds inside were very nice and lots of sunbeds were around the pool with areas of shade. Staff always seemed friendly especially the entertainment team and we felt very welcome into the hotel.

Now on to the negative points. The biggest disappointment was the food which had very little range on any of the days and usually not enough of the food that everyone wants like chicken ect. Most of the food doesn't have much taste and is just there for the presentation especially with desserts that looked lovely until you took a bite and realized it tasted of nothing. But of course they put out lots of boring fish which no one wants. The service at the bar wasn't anything special with them normally being too busy to bring drinks to your table. Our first room we got put in was like a jail cell on the ground floor with a view of tree. Luckily on the second day they moved us into another room which was better but basic problems like hair dryer about to explode and broken fridge, which we asked to get fixed, was never even looked at to get fixed. For a 5 star hotel you can't just ignore someones problem when a hair dryer sounds like an electric
To conclude the hotel is nothing special and has more issues than good points. We enjoyed our weeks stay at Atlantis but having such good past experiences in Turkey, it was disappointing to see such simple things being forgotten.

  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
5 Thank Ollie4172
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LimakAtlantis, Guest Relations Manager at Limak Atlantis Deluxe Hotel & Resort, responded to this review, 4 July 2014
Dear Ollie4172,

Thanks for taking the time to share your thoughts about our hotel on Tripadvisor. We are glad you enjoyed your holiday but regret that we did not quite meet your high expectations in a couple of keys areas. Your comments have been shared with our department managers and we will do our collective best to improve our service to future guests.
We hope to welcome you back to one of our Limak hotels in the future.

Best regards,
Maria Unutkanlar
Guest Relation Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Mostar, Bosnia and Herzegovina
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 25 June 2014

This was our tenth time in Turkey but this time in Limak Atlantis was amazing and the best holiday in our lives.The rooms are clean and spacious.When we Talk about food I have no word because everything is delicious and there is a huge choice for everyone.Pools are great for relaxation and recreation.But one thing that really made an influence on us is Entertainment team who made our holiday more interesting and active and of course funny.Two entertainers I would like to pick are Martin and Momo.Shows are great and funny.Best wishes in the future.Family from Bosnia and Herzegovina Omar and Dzan

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Omeragic R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
leigh
Level Contributor
10 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 25 June 2014

Arrived late monday 9th June staff behind the reception desk were very friendly and we were quickly checked into our rooms. Bell boy brought our bags up within the next 10 mins and so first impressions were very good. Went for a quick walk round before the midnight buffet and the hotel is lovely the outlay of the hotel is fantastic.
Next morning we opted for the quite pool, its says adults only but its not it for whoever wants there was generally more kids in that adults but we didn't have a problem with that. We went for some breakfast and its good at breakfast there is freshly made omelettes, friend eggs and a reasonable bit of choice of pastry. After breakfast we had a walk around in the daylight and as at night the hotel was very clean and is very nice.
Lunch time there are a lot of choices, not in the main restaurant, but there is a patisary, the beach snack bar (which serves chips, burgers, nuggets, donna kebabs) and another snack bar near the main pool( thats serves fried chicken and pizza).
There is lots going on in the day same games at same time every day an the usual stuff like boccia water polo darts.
Dinner/tea time is so poor there is limited choice every day is the same old usual stuff in the restaurant, same rice same beef in the same sauce day after day and its not great. This is one of the major downside to this nice hotel they need to mix the food up a bit everyday. We paid for the mexican a la carte and it was really good it worth the £8, but it is spicy. We also paid for the italian which i thought was good but my partner wasn't a fan, but it think this was because she ordered the pasta which chicken strips and there was half of chicken nugget that you get from the beach bar in it and that was all.
Another major down fall is the choice of alcoholic drinks, There is effes as expected and one bar with a necks pump which i am sure is still effes. My partner wasn't able to drink anything as she doesn't like gin or vodka, if you want malibu you have to pay, if you want snaps you have to pay. You have to pay for the hotels own cocktail. This is one major downside when i have been to 2 other hotels in turkey these drinks were free and they had a great list of FREE cocktails to try were as here you can see they are trying to scrimp with the money on the food and drink side.
Also we was in a party of 8 but we had double rooms and because they had overbooked the hotel we all had a letter under our room door saying we have an upgrade for you, we went to reception and was told they needed our rooms and they be grateful if all 8 of us would move into a 3 bedroom suit and 2 of us sleep on a couch/bed thing with only 1 bathroom between 8 bearing in mind we are 8 adults. We thought this was a little rude but at least they were being honest.
However the slides are good and the beach is nice and we didn't come across an unfriendly member if staff all week, and the entertainment at night is very corny as they do madonna and mama mia and blatantly mime but its okay so thats why i have still give the hotel 4 out of 5 as there are so many positives, however i feel they let there self down with the food and drink and also with there sneaky upgrade offer but overall its okay its worth about £500-£600 at a push, we paid £680 but won't go back.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
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    • Cleanliness
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Helpful?
1 Thank braderz2810
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
LimakAtlantis, Halkla İlişkiler Müdürü at Limak Atlantis Deluxe Hotel & Resort, responded to this review, 28 June 2014
Dear braderz2810,

Thank you for taking the time to share your thoughts about our hotel on Tripadvisor. We are glad that you enjoyed the hotel and its many facilities. Thank you for the kind words regarding our staff.
We apologize again for some negative experiences you have had in the hotel. As you were informed in the hotel, all these subjects have been discussed with our department heads and the management. We tried to solve some problems in the hotel during your stay and hope that you were appreciated with our efforts. We will certainly do our best to improve our service for our future guests.
The Ultra All Inclusive summer concept includes all local and some specific import drinks, and international cocktails from the menu card as well.

We sincerely hope that you change your mind about returning and we hope to see you back again soon.

Yours faithfully,
Maria Unutkanlar
Guest Relations Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Newcastle
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 June 2014

Had a great week 16-23 june here , beautiful complex that is spotlessly maintianed throughout, we stayed in 2 standard rooms ( family of 6 ) and were both clean and mini bar refreshed daily , great pools for all with qiueter areas if you needed , never any problems getting a sunbed as there are so many available , the hotel is geared towards a more european diet but we always found something nice everyday and the and the last 2 days the food presentation seemed to step up another level.
There were a few branded spirits available (smirnoff, gordons, ) etc but not all that were still advertised on the menu ( jim beam ) . Entertainment team were brilliant and a great show was put on each night , martin and momo made a real effort to speak to all guests , serdal was the most friendly barman ! Even if he kept dropping bottles lol ,
The resort has a huge range on nationalities staying here from russia , holland , germany , belarus , romania and many many more so dont come expecting a UK type etiquette at the buffet , some of the russian guests were extremely rude and just shoved in the way at the buffet which was the only slight negative about the holiday ( not the hotels fault ) overall a lovely hotel and we would definately come again , Mark - Newcastle

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Mark-newcassay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bucharest, Romania
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 22 June 2014

Have been at Limak Atlantis for one week. It's a great resort for families with small kids, a lot of specific entertainment activities all day long. Very friendly personnel and a fantastic entertainment team. Super shows every evening, we truly enjoyed the stay there. Will be back!

Room Tip: Rooms in the main building are noisier, try to get a room in the other buildings.
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Cos13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Shields
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 June 2014 via mobile

We visited in May for 2 weeks and I can honestly say this is the best hotel I've ever stayed in. The little extra's like free safe and ironing facility. To outstanding food and service we enjoyed every moment. My husband split his head on the last day on the pool and the staff could not do enough for him. He was taken to the hospital and we back within the hour (not like the hospitals at home) special thank you to all of the kids club teamand the animation team who worked so to make our time there so special. See you next year!!!

Stayed May 2014, travelled with family
Helpful?
1 Thank Nic149
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Limak Atlantis Deluxe Hotel & Resort

Property: Limak Atlantis Deluxe Hotel & Resort
Address: Ileribasi Mevkii Camlik Sokak No12, Belek 07500, Turkey (Formerly Atlantis Hotel & Resort)
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Romantic Hotel in Belek
#4 Family Hotel in Belek
#12 Business Hotel in Belek
#18 Spa Hotel in Belek
#23 On the Beach Hotel in Belek
#26 Luxury Hotel in Belek
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Limak Atlantis Deluxe Hotel & Resort 5*
Number of rooms: 373
Official Description (provided by the hotel):
Limak Atlantis is a luxury resort hotel which is located in Belek, Antalya where nature blends with the sea, and golden beautiful sands meet with blue waters, Atlantis the lost empire will come to life. Limak Atlantis De Luxe Hotel, where modern architecture meets with minimalist style, which is very modern and offers peace and freshness to your soul, brings the legend into the present day in all its glory. Newly born Atlantis with its beautiful golden sandy beach and 100-hundred-year-old pine trees in the garden is open 12 months and consists of a main building and two resorts buildings. Limak Atlantis De Luxe Hotel offers the best value for money with 'Warm Hospitality & Excellent Service'. It is a family and baby- kids-friendly hotel and gives All Inclusive service during a year. The hotel offers lots of free facilities and activities for its guests such as delicious food in Turkish buffet restaurant and 6 a la carte restaurants, good snacks, free internet access in the rooms and general areas, free safe box in the room and reception, free mini bar, free local and import good alcoholic drinks, cocktails, free kettle with tea & coffee set up, free fresh squeezed orange juice at breakfast, free ironing service (2 items per person), tennis courts using and lightening. Spa and wellness center with its professional staff will let you get , out of tiredness of the year with its special packages with reasonable prices. A Turkish bath (Hamam), Sauna and Fin bath are opened all year round and included in All Inclusive package In Atlantis Hotel there are 5 swimming pools, with 4 water slides, 1 indoor pool, 2 kids pools, total area of which is 4.500 m2. In order to provide such extensive pool areas and sufficient numbers of swimming pools has been applied here. Besides, there are many Jacuzzis in the pool area where you can spend time with your families. If you want to swim and sunbathe in a peaceful atmosphere, or while enjoying you drink or read a book in the shade of trees and listen to birds' twittering, you can escape to our Relax pool. Beach towels, sun beds, sun umbrellas are provided around the pool and on the beach free of charge. As the parents spend a very quiet holiday, there are plenty of activities for kids at mini club during the day and night time. Every single day, we dance together with kids at mini disco time. And lots of surprising activities take a place during a stay. Wonderful sketches and shows prepared by our professional animation team as well as daily entertaining programmers and evening parties will make your holiday special. At bars, restaurants and all around the hotel well trained staff will give a professional service for our guests with pleasure. In peaceful atmosphere 6 a la carte restaurants offer our guests a wide choice of delicious food and good wines. Turkish, Indian and Sushi a la carte restaurants are included.Italian, Mexican and Fish a la carte restaurants are with cover charge. As we are baby-friendly resort a very well cared baby food corner will be at your baby's service during meal times with its special chef. You will have various different accommodation options according your to your demands and preferences in the 373 rooms of Atlantis De Luxe Hotel & Resort, with peaceful and comfortable designs. Rooms have been re-designed in 2015 and great new rooms are welcoming its guests with new good furniture, anti-allergic laminated-floor, comfortable beds, shower or bath tub, hairdryer, bathrobe and slippers, mini bar (daily refreshment), free Wi Fi, free tea& coffee facilities, balcony, free safe box, television, fan, sitting group. There are also three fill equipped handicap rooms in the hotel. ... more   less 
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Also Known As:
Limak Atlantis Deluxe Hotel Belek
Limak Atlantis Deluxe Hotel And Resort
Atlantis Belek
Atlantis Hotel Turkey

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