We've been here since 2nd of August, 3 days ago, and we wish we had changed our hotel the first day.
Apparently their policy has changed and they are not offering the services we booked for. It's 3 days we are discussing this issue, but nobody cares about it. As they say "it's the guest point of view, not ours", which is the wrongest thing you can hear in "hospitality" industry, which is all about guest's point of view and perception and satisfaction.
In spite of the good image they try to make, there is no respect when it comes to the guest complains and problems.
Our suggestion is to chose a place which commits to what they offer and respect you as a "guest".
- Official Description (provided by the hotel):
- Rixos Hotel Premium Belek stretches over 405,000 m² of Calabrian Pine and pistachio tree forests with an exclusive kilometer-long sandy beach extending one hundred meters inland. The premises are cradled within a magnificent natural setting that shamelessly flaunts the spellbinding natural beauty of the Belek region. Rixos Hotel Premium Belek began hosting guests in 2005 and today offers a truly deluxe quality service under the All Inclusive All Exclusive principle. We are very proud to be able to say Rixos Hotel Premium Belek was genuinely built with environmental sustainability in mind. Everything has been considered for an ultimately pleasant, first-class holiday complete with trekking along lush green trails, rich foods and beverages, and a very wide range of sports and fun recreational activities. Rixos Hotel Premium Belek tops each and every following categories as the absolute best in Turkey; Certified spas and wellness centers,Beaches and pools, Fitness centers, A la carte restaurants, Kids clubs, On-site shopping centers, Classy interior and exterior spaces. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Booking.com, LoveHolidays, Priceline, Southall Travel, Hotels.com, Expedia, Cancelon, Traveltool, S.L.U., TripOnline SA, Evoline ltd, Hotel.de and HotelQuickly so you can book your Rixos Premium Belek reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Rixos Hotel Turkey
- Hotel Rixos Turkey
- Rixos Belek
- Rixos Premium Hotel Belek
- Rixos Hotel Premium Belek