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“Great Turkey Holiday”

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Papillon Zeugma Relaxury
Ranked #7 of 94 Hotels in Belek
Certificate of Excellence
Reviewed 21 April 2014

It was our first time in Turkey and what a great hotel. We thoroughly enjoyed our stay at the Papillon Zeugma in Belek.

Entertainment
The kids really enjoyed the entertainment that was laid out by the Animation Team - they really looked after the kids and the adults ! Just wanted to say a big thank you to the animation team - a team of young enthusiastics. Some of names that I can remember - Yigit (Ronaldo), Nuri, Dima, Yana, Victoria, Lena & Sefa
The kids club (Papy Club) was fantastic - my youngest really enjoyed spending time in the club.

Food
The main restaurant severed a variety of different cuisine and the staff really provided a great service. A special thank you to "Faith Tepe" - took good care of us. We also used the A'la carte restaurants which were quickly very good.

Rooms
We had booked a 2 bedroom room in the main building - very spacious, plenty of space for the kids to run around.

The Guest Relation team was awesome - they fulfilled very request we had.

Overall - we had a fantastic time and the staff were very friendly.

We would definitely go back.

Room Tip: Choose the 2 bedrooms room - very spacious.
See more room tips
  • Stayed: April 2014, travelled with family
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Thank MR_P_Shah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 21 April 2014

We travelled on 10th April 2014. We decided on a last minute holiday, and was thoroughly impressed by this hotel. The food was great with plenty of variety, and an authentic Mediterranean and Chinese restaurant as well! The service was great in all areas of the hotel. The entertainment was great, with an infectious enthusiasm from the animation team, special thanks to Ronaldo and Nuri.
All the staff were very friendly and helpful and all though the hotel is now 20 years old it is very well maintained and spotlessly clean.

All in all you can book with confidence.

  • Stayed: April 2014, travelled with family
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Thank Paula G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014

I was in Zeugma in Mai of 2013. On the first day I already met some people of the animation team. They were so kind,so cute and so funny. I talked w them a lot. Day bye day I met all people of animation team and also some people of the hotel. Lena,Elena,Sasha,Nuri,Superman,Ronaldo,Kseniya was so kind w me, so sweet. I can say that I become new friends there. Today I also talk with them,and I'm missing them so much, can not tell how much. I learned there about love,about romantic things but its secret that who was "my teacher" :))) okey..now about the hotel...food,restaurants,rooms,area,pool,beach,disco,white party,programs,high standard so everything were so sooo amazing,perfect. I remember every minute of the holiday in turkey. I safely can say,it was the best of my life.
Love u guys so so much! Hope we'll meet again
xxx Fanni

  • Stayed: May 2013, travelled with family
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1  Thank fanni0501
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 20 April 2014 via mobile

We are a family of 2 adults, a 15yr old and an 8yr old and this Hotel was perfect. The kids loved the slides and were kept busy most of the day on those and in the pool. My 15yr old was most pleased to find that the hotel had free Wifi in most areas, even by the pool. The food was very good, particularly on the nights when they cook outside, with a variety of theme nights. The Chinese restaurant was also fab and the fried ice cream dessert A must!! Unfortunately My daughter took poorly during our stay and had to be hospitalised. This was nothing to do with the Hotel though, it was an infection which she picked up back in England. This obviously spoiled 2 days of the holiday, but the on site doctor was very efficient, even calling us a taxi to take us the the hospital.
The entertainment was also very good. The odd evening was poor but the majority were very entertaining and well worth watching.
All in all the Hotel is well recommended.

Stayed: May 2013
Thank TeamGreen8391
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

We could not have asked for a better hotel, from the greeting we received on arrival to our departure!

All of the staff always had a smile on there faces and spoke to you!

Entertainment team were all fabulous at there's jobs
Nuri, sasha, Ronaldo, to just name a few!!

Waiters and waiteress all happy to help and could not so enough for you, special mention to betul In the lobby bar!!

The kids club were all fantastic my 5 year old daughter loved going!' Rose and her team were amazing!!

Guest relations could not do anymore, everytime they saw you they asked if you needed anything or if they could do anything for you!!

All in all a fantastic Easter break in the sun! Would not hesitate to come back again!!

  • Stayed: April 2014
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1  Thank Holman2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 April 2014

I took my family along to this hotel having received a recommendation from a work colleague. We had two rooms booked, our traveling party consisted of me, my wife, my three kids (aged 9,7 and 3) and my brother.

We were greeted by Gabriela in Guest Relations who was very helpful on all occasions, she helped organize a very enjoyable day trip to Antalya and also helped me when I misplaced my air-ticket allowing me to print one off again and she also arranged for an extra bed to be placed in our hotel room as we initially only had two beds and 2 adults/2 children in one of the rooms.

The hotel has a mainly German/Russian feel to it, understandable given a fair number of guests that are present originate from there but don't let this put you off.

The rooms are decent, cleaned thoroughly and bathroom especially good with a large shower area. Beds OK, I tend not to sleep to well in hotel beds but we did not experience any real sleep deprivation.

The food is buffet style, help yourself and there are plenty of decent options, ranging from your basic pizza, to kebabs, chicken, turkey, you name it its there and it is cooked to a very high standard and very tasty. Great range of puddings too. Drinks are always included. I must say the waiter service was very good, Ramazan one of the waiters there always spotted us and was quick to serve us and check that we were ok. Food also available in other areas, near the pool.

There are a good number of swimming pools in the resort. These aren't heated (indoor ones are heated) so a little cold in April despite the 25C weather we experienced in the 8 days we were there. Two excellent water slides located in the main pool, these are open at specific times 10-12 and 2-4pm and are manned.

The Beach is a very short walk and the beach itself is very clean. My kids spent endless hours playing there.

Spa - Expensive, you can go to the local hamam for a fraction of the cost however the treatments were of a high standard.

Animation team are all very friendly and get you involved in various games like darts and rifle shooting, Special mention to Sasha and Ronaldo. Ronaldo had us in stitches a very funny guy and kept us well entertained.

I forget her name but the Piano player was also very nice and entertained us with excellent tunes.

What sets this excellent hotel apart is the Papy kids club. I have three demanding young children and had initial reservations about leaving them at the Papy kids club but it is superbly run. The Papy kids club runs from 10am-5pm. This is run by the very nice Rose Gul and her excellent colleagues Daria, Denise, Katrina and Yulia. My kids fell in love with these guys, they looked after them as if they were their own kids. Every morning my kids wanted me to take them over to the Papy club so they could spend time with them. The Papy kids club also have a disco at 8.30pm and from 9.15pm until 10.30pm there is an evening movie. Your kids will have great fun with these guys.

One one quibble, the keycard system played up during our stay and we had to get one of the hotel staff to assist, they had to remove the door handle and replace, taking around an hour however they did send complementary fruit and wine to apologize.

Belek town centre is a 5 minute cab journey away, worth a look if you like authentic looking Burberry or Ralph Lauren. There is a go-kart track 10 minute walk away but it was closed during our stay. Plenty of golf courses around.

Overall a fantastic stay for us, and we would not hesitate to go back here and stay again.

  • Stayed: April 2014, travelled with family
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2  Thank Kam-Haider
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 April 2014

Having spent my Easter holidays in Antalya for the last four years, I can safely say that this was the best hotel I have stayed in in the area. All the staff are amazing and are more than willing to help, the rooms are huge and all the facilities (pool, beach, tennis courts, restaurants) are of a really high standard. The food was always good with lots of variation, and I would definitely recommend a visit to the chinese restaurant one evening. The animation team were brilliant; so friendly and enthusiastic, and the day and night entertainment was always fun. I couldn't fault the hotel, we will definitely be returning next year!

  • Stayed: April 2014, travelled with family
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1  Thank Sarah W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Papillon Zeugma Relaxury

Address: Ileribasi Mevkii | Serik, Belek 07500, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Belek
#6 Spa Hotel in Belek
#7 Luxury Hotel in Belek
#7 On the Beach Hotel in Belek
#10 Romantic Hotel in Belek
#14 Business Hotel in Belek
Price Range: £123 - £523 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Papillon Zeugma Relaxury 5*
Number of rooms: 325
Official Description (provided by the hotel):
Papillon Zeugma Relaxury has fully renovated and refurbished. Comfort and luxury is united and created the new concept of the hotel 'Relaxury'. ... more   less 
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Also Known As:
Papillon Zeugma Belek
Papillon Zeugma Hotel Belek

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