I have been in this hotel withe my family (two boys at the ages 6 and 4) for 5 days. The hotel is really beautiful, new and in very high standards. The rooms are huge, and the mirror TV is spectacular. We received a golf room with a sharing pool which was amazing (I think it was an upgrade but I'm not sure). The pools and the aqua park were great, plenty of space and you don't feel crowded although it's the high season. The food is excellent and there are nice shows during the evenings. The adventure park is still under construction but it didn't bother us during our stay.
There are few very minor things that can be improve but still will not change the fact that this is an amazing hotel:
1 - The kids club - There is an amazing kids club, but all the activities are in Russian. It's true that around 90% of the guests were Russian speakers but it's a shame that there were no activities in English.
2 - The shuttles - In case you were in a distant golf room you must use the shuttles all the time because of the long distance from the room to the other parts of the hotel. Taking a shuttle from the pools or the dining area to your room can be frustrating, since they are not regularly available, and you have to try and hunt one. I think the hotel can arrange phones on the shuttle stations, that will allow the guest to order a shuttle and save time.
3 - The service - the service was OK but in my opinion such luxury hotel should invest in training to the staff in order to improve the service level.
I will definitely highly recommend this hotel.
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