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“Large and sporty place, but not 5*”
Review of Kaya Belek

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Kaya Belek
Ranked #18 of 93 Hotels in Belek
Reviewed 5 April 2011

Just arrived back from a week's stay at the Kaya Belek, travelled with a large group of blokes on a golf holiday. Firstly the hotel, it is very large, built like many other Riu hotels. Was early season so only 1 pool was open, and none of the A la carte restaurants, so we were limited to the buffet for all our meals. Food quality quite good but gets a bit samey over a week. The hotel seems to specialise in very large groups doing different sports, most notably football and tennis. This worked OK but it did mean the restaurant was very busy at times. Thought the rooms were quite noisy, with large gaps beneath the doors meaning that you could hear everything being said in the corridors. They were very clean and spacious though, with good showers and firm but comfortable beds. As others have said, there is nothing Irish about the Irish Bar, but it does stay open very late which means those with rooms above it have no option but to complain about the noise. The hotel security try to get people to tone it down a bit, but fail! Very thin and cheap plastic cups used around the pool for drinks and the sunbeds had very thin and uncomfortable covers on them. Maybe this might change when the season really starts? Had a very late check out and the hotel wanted to charge us 80 euros for just 1 room for us all to shower in, which we refused to pay, so finished up trooping down to the Spa area for late showers. They also tried to charge us for our last night's meal, which they back tracked on following some heated 'discussions'. We were sold this as "Ultra All Inclusive" but that is not the case with the only drinks being local vodka, gin, scotch, brandy, raki and weak, fizzy beer. The fridges in the room only have water in them.

As for the golf, played the Kaya Eagles first, lovely course but they fill it to capacity meaning rounds take up to 7 (yes 7) hours!! There are many comments in its visitors book to testify to this. Next played the Carya which at first sight seemed excellent until we got to the greens that were atrocious bits of dirt. Found out later that they are being dug up soon for a total re-lay, but they would not give us any refund because of this. Next up was the National which was fantastic, lastly the Tat which was just as good.

Overall a great area for golf with many top quality courses around this area, however I would not recommend the Kaya Belek as somewhere to stay.

  • Stayed: April 2011
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Thank singledingle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 4 April 2011

Four golfers stayed at the Riu Kaya on an all-inclusive basis to play the local golf courses.
The hotel was excellent for the purpose, catering for golfers and tennis players. Golf was booked through Bilyana who provided a reliable pick up and collection service.
Early starts were not a problem as breakfast was available from 6am in the hotel. There were many nationalities staying at the hotel, only a handful of English. The food was very Mediterranean, very nice and tasty with a vast choice, but no good if you only eat typical English cuisine. There were a la carte restaurants but the buffet was so good we didn't bother. Drinks were unlimited and readily accessible. The rooms had one double and one single bed and were reasonably quiet considering the number of guests and the fact that there were a large number of under 15 international tennis players staying. We had no complaints about anything and would not hesitate to return.

  • Stayed: March 2011, travelled with friends
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Thank ledor54
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 April 2011

My partner and myself have recently returned from a weeks holiday at the Kaya Belek. On arrival (It was raining) we were swiftly allocated a room and had the customary plastic wrist band put in place. The reception staff worked efficiently, although there was some language barriers. There is a security box in your room, for which you pay 1.5 euro per night for a key.

Big rooms, we had a standard which was big enough for me as a wheelchair user. House keeping could have been better; although the room was cleaned daily, towels and bedding were not changed when requested. We returned to our room on one occasion to find that the maid had left her master key in the room?

The dinning room was very busy, there are two sitting for the evening meal. Guests were herded together in front of a closed door until the appointed time when the door was opened and it was just one big free for all which was not good. In my opinion, like other Rui hotels it would have been better to drip feed the guests through the dinning room, rather than have a flood of them. There is a dress code in the main restaurant that the door staff would often choose to ignore. Often you would see guests in shorts and flip flops walking through unchallenged. When I go to a 5* hotel I like to dress for dinner, I’m not talking about a dinner suit, but smart casual. You don’t expect to dress for dinner and find you self pushing and shoving amongst fellow guest to get your food. Being a wheelchair user I was allocated a table and told that this table was reserved for me each night. There was a sign put on that table clearly showing that it was reserved for a wheelchair user. Often I found that the sign had been ignored, laid flat on the table with a paper napkin on top, and the table being used by able bodied guests, none of which were British? The quality and quantity of the food was 1st class.

What the holiday brochure doesn’t tell you is that the Germans and Russians use this Hotel as a training camp for their football teams. There are approximately 10 pitches within the hotel compound. Whilst we were there we shared the dining room and lounge areas with about 7-8 teams of teenage footballers. There were complaints made of the youngster being rowdy and running the corridors late at night.

The second day the sun came out and it was very warm, so we headed to the poolside. Ever pool within the hotel compound other that the indoor pool was drained empty and was under repair. Neighbouring hotels all had their pools up and running. The place was like a building site and very noisy with the amount of work going on. WARNING for wheelchair users, watch out for the ramps throughout the hotel they are deadly. Far to steep, difficult to get up and a risk of tipping. Whilst sat at the poolside a member of staff asked if all was ok, I remarked about the pool being empty. He replied it will be very nice when finished and I can have a nice swim. I pointed out that it would be impossible for me to get out of the water as there was only a small narrow step type ladder to use. He looked at the pool, shrugged his shoulder and walked away?

The Irish bar is a joke, no Guinness, no Irish music and the only beer sold was a Dutch larger. I asked the Thomson rep what is so Irish about this bar, she look around and replied that the carpet was green?

This is not a 5* hotel. It may be listed with Thomsons as a 5* but in my opinion it is 4* and I have stayed in better.
So the summary is, if you want to spend your holidays surrounded be hoards of young East Europeans footballers who go to dinner in tracksuits and flip flops. Push and shove to get you food, and then find it difficult to get a table, even when it has been reserved for you this is the place to go. I won’t be using this hotel again.

  • Stayed: March 2011, travelled as a couple
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Thank Hawkmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 March 2011

Went to Rui Kaya during half term 2011 and had a great time. The weather wasn't great for the first few days but this wasn't a problem as the hotel was so fab. There is a beautiful indoor pool with a kids pool too and the most amazing spa. The hotel is exceptionally clean and tastefully decorated.The staff were very friendly and couldn't do enough to help. There was a great variety of good food, almost too much to choose from. I was incredibly impressed with the entertainment crew who were wonderful with our 5 year old daughter, mini club was on twice a day from Mon-Sat.
The outdoor facilities were closed during our stay, this was not made clear in the travel agents info but in the end didn't matter as the indoor facilities were more than adequate. I would definately recommend this hotel to family and friends
The only down side was the vast amount of ignorant Germans, who we found to be rude, unsociable and ill mannered.

  • Stayed: February 2011, travelled with family
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2  Thank coralvine
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2011

My boyfriend and I stayed at this hotel in late September 2010, we are aged 26 and 29. We both thoroughly enjoyed this all inclusive holiday!
This was the best value for money inclusive hotel we have ever stayed in. The bar served everything from beer to any cocktails or any soft drink that I could have wanted including brands such as coca cola, sprite, nescafe etc! Large fridges with bottled water to help yourself. Everything you could think of they had! The food was fantastic, broad variety. The a la carte restaurants were super and I would highly recommend the BBQ night option, being able to select and cook our own meat/fish on our own mini bbq looking out onto the beach!
There was a different type of entertainment each night (7 night stay) including a Mama Mia performance which was superb, lots of effort made by the staff.
Hotel is literally right on the beach, even the pedalo was free!
Very good night club with english tunes, we didn't feel like going every night but it was nice to know it was there!
The hotel is on beautiful grounds, pretty gardens surrounding it.
I would recommend this holiday to anybody as it would be suitable for children, teenagers and all adults!

  • Stayed: September 2010, travelled as a couple
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6  Thank littlevick85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2011

we stayed 7 nights all inclusive and just what an amazing experience the staff and food choice was second to none,although it was still winter time the effort put in by all staff was fantastic the manager was there to meet guests at the restrraunt most days he even came to wave us off the day we left.we were constantly asked if everything was ok nothing was to much trouble this was one of the best holidays i have evertaken,then to the food the choices were unbelievable every day new choices and numerous options the dessert table was a tappestry of colours and variety and needed to be seen to believed.I would just like to thank all staff and management for making our stay so memorable once again thank you

  • Stayed: March 2011, travelled as a couple
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Thank kevohello
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 March 2011

More like a four star. So noisy There must be 400 german children on a football camp here. Hense no sleep. Food is nice but no room to sit in the restaurant as all the seats are reserved.

  • Stayed: March 2011
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1  Thank scifi80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kaya Belek

Address: Uckum Tepesi Mevkii, Belek 07525, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Top resorts Hotel in Belek
#10 Family Hotel in Belek
#16 Spa Hotel in Belek
#16 Romantic Hotel in Belek
#17 On the Beach Hotel in Belek
#18 Luxury Hotel in Belek
#26 Business Hotel in Belek
Price Range: £73 - £271 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Kaya Belek 5*
Number of rooms: 506
Official Description (provided by the hotel):
The peaceful property in the heart of Belek, the most popular holiday paradise of Antalya, Hotel Kaya Belek, is also tailored for the families with children. Having been totally renovated in 2006, Hotel Kaya Belek is elegant, comfortable and exquisite, and will be known of its highest standards of hospitality in future just as it is known today. Hotel Kaya Belek was awarded with the "Certificate of Environment-Friendly Accommodation Facility", also known as the 'Green Star' by the Ministry of Culture and Tourism for its respect and awareness towards nature. ... more   less 
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Also Known As:
Belek Kaya Hotel
Kaya Hotel Belek

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