I think from the other reviews we must have been dropped at the wrong hotel?
The only good thing I have to say is that the food was delicious, good quality and choice, but they did repeat the menu every 3 days so did get rather boring. Alcohol, not the best of quality,Brandy was awful so stick to vodka or tequila. They do shots as well but don't advertise the fact you have to ask for them.
Booked a double room to sleep up to 4 only to arrive to a room with 1 small single, and a small double(these are french sized beds appartently which are smaller than the uk standard) The room also had one chair and a table so although spacious not very comfortable and where to sleep 4th person?. Asked for mattress toppers of which they gave us 3 but this didn't help much with the small very hard mattress. Did complain but was told couldn't be moved as they had 600 tennis players staying at the hotel so it was full. They played for 15hrs a day. So all you could hear was building work going on, a generator the other side of the hotel or tennis balls being bashed.(at least 8 matches going on at once, and that was only on the tennis courts to the left of the Hotel, the men played on the courts at the back of the hotel which were out of sight)
Some photos on here do show larger beds so I would complain because obviously the hotel do have them it seems it's the look of the draw, also not given the robes or any toiletries.All the German guests seem to have them as well as the frenchas they walked around the hotel in them) but no English, perhaps thats because we don't make as much fuss!!
The bed linen was plain white, no co-ordinating throws or pillows for us
We didn't have a bath but a wet room which was nice and spacious although the wallpaper had mold growing underneath it so had gone dark in patches which made the bathroom smell.
We have been to Turkey on many occasions over the years and this has to be the worst of the HOtels we have stayed in. We normally stay further North (Dalaman area) and to make things even worse this was the most expensive one we stayed at as well so did expect a better hotel.
Rida was very good though, unfortunately couldn't help as the hotel was full and our rep told us we should go into a branch to book Holidays and not do it on line as if we had of gone into branch we would have been told about the extensive demolition that is going on. As they are knocking half of the hotel down. The photo shows the half circled in Black that is being demolished. I've taken videos as well but not sure I can upload those but will try.
I know people have different expectations, and if this was your first holiday abroad you would probably have enjoyed it, but being a regular to Turkey we have much to compare it to and in short.
Riu = Could do better
- Official Description (provided by the hotel):
- The peaceful property in the heart of Belek, the most popular holiday paradise of Antalya, Hotel Kaya Belek, is also tailored for the families with children. Having been totally renovated in 2006, Hotel Kaya Belek is elegant, comfortable and exquisite, and will be known of its highest standards of hospitality in future just as it is known today. Hotel Kaya Belek was awarded with the "Certificate of Environment-Friendly Accommodation Facility", also known as the 'Green Star' by the Ministry of Culture and Tourism for its respect and awareness towards nature. ... more less
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- Also Known As:
- Belek Kaya Hotel
- Kaya Hotel Belek