We travelled to this resort in August 2010 with 2 other families. All with young children between the ages of 4 and 7. This was a case of the good, the bad and the ugly.
Nice swimming pools, nice beach, lots of sun loungers (although you do have to be down at the pool before 8am to reserve loungers). Super efficient and friendly guest service run by an American lady.
Unfriendly and unhelpful reception.
A scam whereby the hotel doctor sent sick guests to the local hospital where they were completely fleeced. A friend of mine who was travelling with us went to the doctor with a bad stomach. He was sent to the hospital and even had heart tests - total cost over 800 euros
The food was very poor quality and repetitive
This was an all inclusive resort so free bottles of mineral water were included. One night I was at the bar and saw a guest ask for 2 bottles of water, I saw the bar person take 2 empty bottles and fill them from a jug. He then put the lids on. When he gave them to the guest he made out as if he was opening the caps in front of the guest (pretending that he was breaking the seal).
They had a pizza making station close to the second swimming pool. I watched the chef take a handful of flour and rub it across the faces of some kids who were waiting for their pizzas. Bearing in mind that the kids were probably covered in chlorine and sun tan lotion, with the same hand he then picked up some mozzarella to make the pizza. Absolutely filthy.
One day we were by the kids pool. One of the kids who was there took a dump in the pool. We phoned the reception who didn't seem to bothered (there were still lots of kids in the pool at the time). Finally it took the reception 1 hour to send some people down to close the pool. We stood there to make sure that they drained and cleaned the pool before refilling it. Some other guests who were there said that they had seen the same thing happen before and normally they don't drain the pool.
After pretty much every meal we had stomach ache. There were 11 of us travelling together. 8 out of the 11 were sick at some stage and based on the poor hygiene I am not surprised. I would never return to this hotel.
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- Also Known As:
- Papillon Belvil Resort
- Hotel Papillon Belvil
- Papillon Belvil Turkey