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“Fabulous hotel but very pricey!” 4 of 5 bubbles
Review of Kempinski Hotel The Dome

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Kempinski Hotel The Dome
Ranked #43 of 88 Hotels in Belek
Certificate of Excellence
Moscow
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Fabulous hotel but very pricey!”
4 of 5 bubbles Reviewed 1 August 2009

We stayed at the Kempinski for 3 weeks during the month of July. We stayed half-board which meant we had breakfasts and dinners.

FOOD
Breakfasts: The breakfast was absolutely superb, it consisted of a buffet style self service with all fresh breads, pastries, jams, meats, cheeses, fruits, juices and the chef will also cook you pancakes, french toast etc..etc... so all in all breakfast was faultless. Dinners in the evening are also very good, however...it gets very samey. Each night they have a themed buffet such as Indian/Chinese, Mexican etc..etc..Since we were there 3 weeks the whole dinner experience became very boring, for those staying a week it wouldnt be a problem. There are lots of flies in the canteen and in or around the food. The drinks prices are a complete rip off. 6euros for a usual bottle of water, 5 euros for a small glass of beer but you can get an excellent bottle of wine for around 50/60euros. You can also take lunch in a poolside restaurant if you are willing to shell out 15euros for a tuna sandwich, We couldnt complain about the quality, but didnt see any value for money.

STAFF
We had mixed feelings about the staff. At first the reception were friendly and greeted us with a smile, but after a week we felt like they didnt really want to help us with anything. It all became quite false/sarcastic when they did greet us. I think it was due to the fact we were possibly the youngest people staying at the time. We were staying in room 360 and had a great view (sea, mountain and courtyard view) after a week and a half we recieved a phonecall asking if we would move because some 'regular' guests were coming and always have room 360. They said they would upgrade us to a seaview room....they didnt even give us a free bottle of wine to show some gratitude for pulling them out of a tricky situation. The room they moved us too wasnt ready, had a seaview but the balcony was covered in a concrete arch so your view was restricted. The dinner staff were attentive and always quick to take away dirty plates and re-fill your drinks. The poolside barmen were very friendly and always tried to make a conversation. So all i all we were pleased with the staff with the exception of reception.
Not many of the staff speak English, we found ourselves trying to remember German as most of the waiters spoke either German and some form of Russian.

ROOMS
I cant fault the rooms at all, lots of space, convenient, good air conditioning system and free WIFI internet (rather slow though) were pretty good. Bathroom was gorgeous with lots of toiletries and nice dressing gowns. The bed was comfortable but the pillows were too hard but there is an options to choose 4 different types of pillows which we did. There is an inroom laundry service which is more expensive than buying new clothes. You can get breakfast in bed service which represents no value for money at all.

BEACH,POOL AND SURROUNDING AREAS
The best parts of the hotel. You get the exclusivity of a private beach which is almost empty all the time. Very-very clean if you compare it with the other hotel beaches along the shore line. It is never a problem getting loungers and there are always towels avaliable. The swimming pool is beautifully designed and huge. Again it is never a problem to get loungers. The surrounding nature is very well taken care of and makes the heat more bearable.

FACILITIES
There is an on site gym which is excellent, and there is always a fitness coach in the gym to help you train if need be. There are also health spas, hairdressers etc..etc...but we didnt use them. Also an onsite doctor which is excellent in case of emergency.

HOTEL LOCATION
There are both positive and negative aspects to this. Firstly, the positive: the location is perfect because of the sea on your doorstep. The negative: the hotel is situated away from civilization. There are no shops, bars, restaurants anywhere near! The hotel next door called Sirena has a shop where you can buy suncreams for 30-90 euros and chocolate bars for 4 euros, need I go on.......
You can get a bus to the nearest village Kadryie(?) which was a horrible experience. It is a very dirty and unpleasant place to go to. There is a market there every Tuesday which is not worth paying a visit. You can also get a bus to Antalya every morning at 10am which is better but still horrible. You can do some sightseeing and shopping there. On the way to Antalya there is a shopping center called Deepo which is probably the best bet to shop. Alternatively you can hire a car at the hotel but again be prepared to pay.

OVERALL
The hotel is worthy of its 5 star status. There were a few small problems though. The biggest being not allowed to bring your own food/drink from outside the hotel as the charge you for this. And there is not much choice of entertainment in and around the hotel at night. I doubt we would stay at Kempinski again if the location is like this for every hotel, because it is very boring.

  • Stayed July 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
3 Thank AndrewandTess
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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487 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (60)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Slovak first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
US
Level Contributor
80 reviews
75 hotel reviews
common_n_hotel_reviews_1bd8 219 helpful votes
4 of 5 bubbles Reviewed 20 June 2009

This is a new, massive seaside resort hotel is located in a quiet town about 40 minutes from downtown Antalya (½ hour from the airport). It is an attractive alternative to the hustle and bustle of Antalya, a surprisingly large city. The hotel’s impressive lobby, large public rooms and multiple pools are quite grand with an overall decor reminiscent of Miami Beach with a Middle Eastern twist. Our room was large, nicely appointed and comfortable with a sizable balcony overlooking the ocean.

The one night that we stayed at the hotel, our only choice for an a la carte dinner was the Italian Restaurant located off a lower lobby (the Asian Restaurant was closed). Italian cuisine was somewhat of a stretch; they might be better off sticking with Turkish cuisine. The buffet breakfast was superb and included eggs cooked to order by a chef on site

  • Stayed May 2009, travelled with friends
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank EWLTexas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berks, UK
Level Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
4 of 5 bubbles Reviewed 30 May 2009

We stayed at The Dome for a week in early summer 2009 and overall it was a very pleasant experience. The main points are covered in the other reviews here, so I'll comment on a few things.

+ve
The staff were great - very good service and always willing to help, especially reception
Food was actually very good and reasonably varied (though breakfast was the same every day)
It was really quiet when we were there - I'd be surprised if it was 50% occupied, though that may just be the intended feeling of the place.
Never any problem getting sunbeds by the pool - even though the majority of the other guests were from nations that the British expect to be reserving sunbeds at the crack of dawn, there was no issue...

-ve
There's no information in the hotel about local attractions or things to do outside of the complex - unless you know to ask.
Gets a bit samey after a few days. There's nothing to do in the evenings and all the bars were deserted... possibly because...
The drink prices were extortionate! Cheapest bottle of wine on the wine list was about 60 lira (~£30), a small (330ml) glass of excellent local beer was 10 lira, G&T 22 lira - so a customary beer & cocktail before dinner works out like you're paying top end restaurant money. If they cut the price of the booze, they might get more people out of their rooms in the evenings.

The room was large enough (we stayed in a bog standard "superior" room, was booked at a discount with a garden view, but we got a sea view on the first floor), though the balcony's only just big enough for a couple of uncomfortable chairs so not one to sit out on for a length of time. If you go there and get a sea view, ask for a higher floor - the first floor where we were had obstructed views from the decorative arches over the outside dining area - you could see the sea, but not the beach.

We went into Kadriye (local town, markets on a Tuesday) on the Dolmus (bus) that leaves every 15 minutes from just outside the hotel gates - took 15 minutes and costs 1 - 1.5 lira per person, which is a lot cheaper than a taxi. The nearby taxi rank wanted to charge us €40 for a return journey [quickly dropped to €10 when we weren't interested - but still many times the cost of the dolmus).

Antalya's also within striking distance - €5pp for a return trip of just under an hour on a coach, also leaves from the dolums stop outside. These things break up what would otherwise be a pretty monotonous stay, albeit a relaxing one.

The spa looked very quiet too - they had about 20 different treatment rooms and lots of staff hanging about because nobody was using it. Again, like an earlier review says, it's very expensive.

Overall, a nice hotel but pick up a bottle of gin on the plane on the way out, and get some tonic in a supermarket in Kadriye ;-)

  • Stayed May 2009, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank EwanD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Prague
Level Contributor
20 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
5 of 5 bubbles Reviewed 25 May 2009

We stayed at Kempinski for one week and it was wonderful. Beautiful beach and gardens with huge pool. Beverage service on the beach. The hotel itself and the rooms are excellent! The service is not that good but satisfying and if you're a blonde woman, prepare yourself for being stared at by the waiters (which becomes quite annoying after a while and I think shouldn't be happening in a 5 star hotel). Dining was awesome - you can sit outside, enjoy the sound of the sea and live music. Food was good but I recommend having a shot each morning (good food, but still Turkish - difficult for European stomach). :) It's a great hotel for a relaxed, calm vacation. If you're looking for a nightlife, this is not a good option. (There's nothing around the hotel).

  • Stayed July 2008
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank TerunkaCZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kyiv
Level Contributor
43 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
4 of 5 bubbles Reviewed 30 April 2009

Just good but if you want a night life, bars and restaurants, a lot of people not go there. It is very quiet place. Only once a week live music under the windows. It is a very good golf place.

  • Stayed September 2007, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank SrVlad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bombay
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed 16 April 2009

Unusual decor, the central dome gives it a light and airy feel. We stayed in a sea facing room, which gave us wonderful views of the mediterranean. The rooms were well appointed and were clean and new. The hotel is on a golf course and is a golfer's paradise. Although we had a sea facing room, the golf course facing ones probably have equally good views. The food was not the best. Breakfasts are included in the room price and comprise a comprehensive buffet, however the quality of food wasn't the best or the freshest. The asian restaurant that we ate in wasn't the best either.

  • Liked — the views from the rooms
  • Disliked — the food
  • Stayed September 2007, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Check-in / front desk
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank KBM00
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kempinski Hotel The Dome

Property: Kempinski Hotel The Dome
Address: Uckumtepesi Cad. No. 20-2 | Yeni Mahalle, Belek 07500, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#20 Business Hotel in Belek
#32 Spa Hotel in Belek
#32 Romantic Hotel in Belek
#33 Family Hotel in Belek
#39 On the Beach Hotel in Belek
#43 Luxury Hotel in Belek
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Kempinski Hotel The Dome 5*
Number of rooms: 157
Official Description (provided by the hotel):
Kempinski Hotel The Dome Belek, situated on an area of approximately 40,000 m², serves as a boutique hotel between the Taurus mountains and the beauty of the Mediterranean beaches. Kempinski Hotel The Dome also boasts Antalya's largest and most comprehensive spa and Thalasso salon, adding an aesthetic of dynamic, healthy living and a new meaning of peace. The compound also has two of the best and the most difficult golf courses, the Sultan and the Pasha. Kempinski Hotel The Dome features 146 Rooms, one Presidential Suite, 17 Suites, 16 Royal Villas and 2 Presidential Villas by the lake, offering a total capacity of 400 beds. With its Seljuk-style architecture, The Dome offers luxury and wellness treatments within the 3,600 m² spa and Thalasso salon, one of Turkey's largest and most luxurious spas. Kempinski Hotel The Dome offers outstanding examples of Turkish, Italian and Asian cuisine with Selcuk's, Lale Dining Room, Cilantro Italian Ristorante, Trader's Spice, Palm Pavilion Bar & Grill and Mez Zeh Lounge Restaurants. Kempinski Hotel The Dome has a total of five meeting rooms, 74 m², 106 m² and 56 m² in size, as well as a ballroom of 573 m² for larger events. ... more   less 
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Also Known As:
Kempinski Hotel Belek

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