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“Incredible location, exquisite food, supreme service”

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Gloria Serenity Resort
Ranked #7 of 87 Hotels in Belek
Certificate of Excellence
Alicante, Spain
Level 5 Contributor
60 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“Incredible location, exquisite food, supreme service”
Reviewed 18 October 2012

Sometimes a 5-star hotel comparing to another one with the same standard is completely different. In this case, Gloria Serenity presents the highest level of service, alimentation, location and general impression. It is cameral and intimate, all surrounded by nature. You can enjoy silence, bird singing and direct nature' touch everywhere. The food is literally exquisite, giving you a huge selection of meals, it is possible to eat 24h/7 bcs always something is available, it is served in the most amazing way You can imagine. It is big, with a few restaurants, it has a nightclub and a chill out bar at the sea side. A huge advantage is THE BEACH, wide, long and sandy, honoured with the title of blue flag.

The only thing I could complain about is the english level of waiters: they know some basic words but if you need to explain more complicated matter it gets difficult. This class hotel should definitely hire english-speaking stuff. Apart from that the stuff members were extremely friendly, helpful and qualified.

Other thing is the villa. I was accomodated in the villa and frankly some small renovation would be necessary (the cleanliness is perfect though). You can feel the hotel is quite old, I would change the carpeting and few other stuff, the rooms should be perfect taking into consideration the price.

To sum up: the hotel is almost perfect even for the most demanding clients. Go there if You want to rest, spend some quiet time among the nature, eat well and if you apreciate a good service.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Weronika_23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (226)
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English first
Level 3 Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 15 October 2012

Its simple to review:
The best experience i had in Turkey and top 3 in my life.
Very good test design, very nice food, helpful staff and the best thing: you cannot get bored.
It has the biggest swimming pool i have seen.
everything top quality.
I tried to find something i didn't liked but failed to do so.
I didn't like the price, mainly because not all my friends can affort.
But the price is good for the quality offered.

  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Fatalau F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Brighton & Hove
Level 5 Contributor
92 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 15 October 2012 via mobile

My only criticisms came on our day of arrival. Check in is 2pm, and we arrived at 2.30 to be told our room wasn't ready. We were asked to wait in reception, and no one offered us a drink after a long days travel. We were eventually shown to our room. I had paid an extra £150 for a sea view, and when I looked from our balcony, you could just about see about 6 inches of sea through some trees. Slightly disappointing. To be fair when we mentioned it later, we were told the hotel was almost full, but they did show us 2 other rooms and gave us the chance to swap. None of them were better than what we had so we stayed where we were.
After that the week was awesome with no more problems.
I have stayed at a few other 5 star allinclusives in Belek but this was by far the best. Little things that make the difference. Fresh orange juice with breakfast, and also a breakfast menu as well as the buffet, so you could get freshly cooked eggs benedict, omelettes and more. Lovely.
The drinks were all branded spirits, and there was champagne and cocktails all included.
The food was exceptional. We ate at all the restaurants. Our favourite was the Asian for dinner, but were also impressed with the Turkish/Greek.
At lunch time from 12 til 5 you have the option of the Route 66 steakhouse (brilliant) or the Italian restaurant with all your typical pizzas and pastas. I had a crab cake starter that was lovely.
There are lots of places to relax and chill out. The best place has to be the bar at the end of the pier. Heaven.
The entertainment was good, and service excellent. We will be back!

Stayed October 2012, travelled as a couple
Helpful?
4 Thank Bonse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Berlin, Germany
Level 3 Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 15 October 2012

We have just returned from the Gloria Serenity Resort, we have been there for the third time. Last year we have visited the Gloria with one kid and this year with our two childs. In addition we have booked rooms for our other family members so that we have had a reservation of a total of 5 rooms. The disapointment has started at the beginning of our arrival, the rooms that we have reserved for us were given to other guests and the front desk manager has told us that we are lying and that we are saying things that are not true. To be honest, I have never experienced a more arogant and disprespectful manager in my life, he has let us wait for more than 2 hours with one kid beeing 3 years and one kid beeing 11 months old and that after our arrival and no offer for drinks or kids food, just crazy. He has actually never gotten back to us in concern to a new room, I still can not believe that attitude of that person who seemed not to have received a training for his job. This not only happened to our room, but also to the rooms of my parents and my sister in law, you can now think why the better rooms were given away to others, maybe they tipped the right person at the reception.
Only after hevay discussions which you like to avoid during your holidays new rooms were made available to us, they have offered us rooms which people would never occupy with two kids, right in fron the discotheque and arena, just unbelievable.
The person who has helped us was Murat from the reception, he was kind and open towards us, we would still be waiting for our room, if he would not have helped us. In addition to this, our room was not cleaned well enough, the floor was not washed once during our stay and the room was sometimes not cleaned at all and that in 5 star hotel, only after our call at the front desk they have send someone. Nevertheless on the positive side, we have had great service at the breakfast from Osman and Ali, great guys and very helpful and kind. The responsible person at the beach for the Pavillons was Hasan, he is just incredible, so helfpul, kind and nice, I wish he would have shown the front desk manager at the reception how guests that have paid a lot of money should have been treated. The food was fresh and really of great quality, every day a new grilled fish and great meat. We will surely come back next year, but we really wish that the personel that are in charge of important matters in the hotel would be more professional and friendly towards their guests.

  • Stayed October 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
9 Thank Otzik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 October 2012

Stayed at this beautiful resort where the staff were amazing; rooms magnificent and restaurants good. However, a couple of points that were disappointing. The beach cafe served only fried chicken which meant that one had to go to one of the more formal restaurants to get something like a salad, pasta or even a sandwich. Also, there were designated areas to sit round the swimming pool which was the strangest shape and was more a 'feature' pool than one where guests could sit round and go for a quick dip to cool off.

Stayed October 2012, travelled with friends
Helpful?
3 Thank M M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
The Woodlands, Texas
Level 6 Contributor
101 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 8 October 2012

This is a very nice hotel. Rooms are very nice and modern.
Specialty restaurants and buffets are very good. Do not miss the fish restaurant ( make reservations as you arrive)
Beach very nice for a swim. Staff very friendly and helpful. Shows are very good.

Room Tip: Standard room is very nice.
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  • Stayed October 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DMGGWoodlandstx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 October 2012

We've just come back from a 10 night stay at Gloria Serenity. This is the best holiday we've been on, the resort is absolutely beautiful and spotless inside and out. The food was just amazing in the restaurants as well as the main restaurant and there is so much choice, I've never seen so many desserts! The all inclusive package is brilliant and totally worth the money. We paid for massages in the spa, they were really good and also very private (own room). We were told the hotel was full but it didn't seem that way at all, it never seemed busy and the service was to a very high standard. We also went to the Aqua park at the Gloria Golf resort which was so much fun. We loved this resort so much and will definitely go back :))

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Krisbee10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gloria Serenity Resort

Property: Gloria Serenity Resort
Address: Acisu Mevkii, Belek 07506, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Belek
Amenities:
Bar / Lounge Beach Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Belek
#6 Spa Hotel in Belek
#7 Luxury Hotel in Belek
#7 On the Beach Hotel in Belek
#8 Business Hotel in Belek
#11 Romantic Hotel in Belek
#12 Family Hotel in Belek
Price Range (Based on Average Rates): £££
Hotel Class:5 star — Gloria Serenity Resort 5*
Number of rooms: 369
Reservation Options:
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Also Known As:
Gloria Serenity Hotel Belek
Gloria Serenity Belek

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