Like most other tripadvisor contributors, we found the Gloria Serenity to be a great all inclusive hotel. Although nearly full during the time of our visit because of the layout, it never felt overcrowded outside. However breakfast was a bit of a bun fight but at least we could get away from the masses and go outside to eat. The only negative was the a la carte booking system, which was badly organised and we could not understand why they still closed certain restaurants during our stay, when guests were frantically trying to get a booking. Also the Italian and Steakhouse closed at 6pm which seemed crazy when so many guests would have liked to use them in the evening. Perhaps this does not happen in the high season. After 4 days of trying to get a booking and getting nowhere with the relevant staff members, we had a word with the food and beverages manager, who immediately rectified the situation and we were able to book the restaurants of our choice. However we had to sign a disclaimer to state that we would not take any children into the French restaurant (strange as we didnt have any children with us) only to be greeted by numerous children dining in the restaurant. Obviously certain nationalities disregard this rule.
The beach and the sea was a disappointment but the fresh water pool was excellent and never crowded due to it surrounding the premises.
The majority of the staff were very efficient and friendly.
The shows we saw were very professional, well rehearsed and choreographed.
My one suggestion would be that the disco should cater for the more mature guests(possibly on certain nights of the week) rather than the young russians, who during our stay were in the minority rather than the majority. We met many other guests of our age group who thought likewise and would have loved a 70's/80's themed night.
All and in all we have a splendid time and would consider returning in the future.
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- Also Known As:
- Gloria Serenity Hotel Belek
- Gloria Serenity Belek