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Calista Luxury Resort
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Reviews (1,708)
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398 - 403 of 1,708 reviews
Reviewed 7 January 2014

We have been 3 times before in Belek in different hotels,but last year we were so lucky that we
could have a wonderful week in the Calista Luxury Resort.
This is the best 5 stars hotel we have been,the service,the food in all of the restaurants,the rooms...We had a wonderful holiday and we deffinately will go back in Sept.2014.
We can't wait to go back!!!!
Ilona,Istvan

  • Stayed: October 2013, travelled as a couple
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1  Thank 151Ilona
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calista_Management, Manager at Calista Luxury Resort, responded to this reviewResponded 21 January 2014

Dear 151Ilona,

First of all, We would like to say thank you for taking the time to write a review about Calista Luxury Resort on Tripadvisor.
When you come back in September, we are certain that you will enjoy our services even more, as the weather will be really nice and you will be able to sip on your favourite coctails on our pier which has bar that is open untill midnight and you can look at the glistening mediterranean, reminiscing on the wonderful day that you and your loved ones have had, perhaps just before one of our award winning international shows in the amphitheatre, or even joining in one of our parties using the latest mapping or laser technology.
We cannot wait to welcome you back to Calista Luxury Resort!

Yours Sincerely,

Customer Relationship Management Dept.
Calista Luxury Resort

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 December 2013

Having stayed in other hotels in Belek, the Calista Luxury Resort truly deserves the word 'luxury' in it's name and it's 5*! We have found our little piece of heaven in this beautiful area and can't wait for our next visit to the Calista. Exceptional food, the Sakura (Asian) Restaurant is a must for anyone who enjoys authentic far eastern delights. The sushi was amazing!! A truly memorable experience. We also enjoyed the Christmas Gala dinner where the staff catered for all nationalities by serving dishes from many countries - 8 courses, wow! Turkish wine can be a bit hit and miss but the wines served throughout our stay were good quality and very enjoyable. They also make great cocktails! The rooms were of a very high standard and everything was provided - a bottle of wine and fruit basket on arrival down to the toothbrushes in the bathroom. There was a knock on our door Christmas Eve and we were given a Christmas stocking containing small gifts including some gorgeous chocolates - it really is those thoughtful little touches that make all the difference. Thank You! As for the staff, they couldn't have been more friendly or helpful and always had a smile on their faces. We would not want to change anything in this hotel, it was perfect!! Thank you to you all and hopefully we'll see you again soon.

  • Stayed: December 2013, travelled as a couple
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Review collected in partnership with Alpharooms
2  Thank Barbara W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calista_Management, Manager at Calista Luxury Resort, responded to this reviewResponded 2 January 2014

Dear Barbara W,

First of all, we would like to say thank you for your kind words about Calista Luxury Resort on Tripadvisor.

Our international gastronomy award winning chefs are honoured that you enjoyed the dishes presented to you in the christmas Gala. A lot of thought and preparation went into the night on the catering side so thank you for sharing your praises with those who read comments on Tripadvisor.

We wish you an unforgetable new year full of joy, prosperity and special moments.
Yours Sincerely

CRM Dept.
Calista Luxury Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 23 November 2013

Having stayed in Turkey previoulsy I had mixed feelings about going back. My wife and I decided to have a late break in September and stayed at the Calista Luxury Resort. From the moment you arrive you know you have arrived at a 5* hotel. Instead of lining up at reception with passports ready waiting to be allocated to your room, you are instead sat down in a beautiful lobby given a cold drink of your choice and then provided with key cards to your room.

Rooms are stylish and comfortable. The hotel in all areas is kept to a very high standard and very clean

Food was excellent all cooked to a high standard and plenty of choice.

Good choice of named brands of alcohol and pretty much every drink you would wish available at no extra cost. Even Carlsberg on draft and mixers such a Coca Cola used instead of local draft alternatives.

One of the best assets the hotel has is its staff. Every request that you made was dealt with quickly and efficiently and was always met with a friendly smile nothing was ever to much trouble.

Entertainment was good and every night and sometimes in the day there was something going on.

Beautiful beach and surroundings and the pier bar was one of my favourites early afternoon sitting on a lounger having a cool Gin and Tonic watching the sun go down.

The hotel really does cater for all your needs and there is no need to leave the complex. Apart from a couple of Golf courses nearby there is not a great deal to see off the complex but why leave when you have everything you need at the Calista.

I would throughly recommend a visit to the Calista and will be returning hopefully in 2014

Many Thanks to all the staff at the Calista for making my stay fantastic

Thankyou

Mr & Mrs Tyler

  • Stayed: September 2013, travelled as a couple
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4  Thank Gaz468
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calista_Management, Manager at Calista Luxury Resort, responded to this reviewResponded 25 November 2013

Dear Gaz468,

First of all, we would like to say thank you very much for writing such a detailed review about Calista Luxury Resort on Tripadvisor.
Everyone here is pleased that we all exceeded your expectations of us. It is also wonderful to hear that you made full use of our pier, as we are the only hotel in Belek to have a bar on a pier that is open until midnight during the hot months of the year.
We cannot wait to see you again at Calista Luxury Resort.

Yours Sincerely,

Customer Relationship Management Dept.
Calista Luxury Resort.

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Reviewed 13 November 2013

A lovely hotel. However, we were a party of 8 golfers and the check-in was poor. The rooms had been allocated incorrectly and we were advised to sort it out ourselves - the check-in staff did not want to help - very poor. The rooms allocated were not what we expected especially as we has booked last December and had made several requests to the hotel before we arrived - again very disappointing.

The hotel itself is excellent and apart from check-in, the staff were very friendly and helpful. They dealt with one of our party who had an accident at the pool, very well - thank you.

Our only other criticism is the lunch offerings from the outdoor restaurants where the choices were limited and the quality well below standard. The main restaurant and the a la carte restaurants were excellent..

Overall we enjoyed our stay and will probably book again for next year when we would expect some improvement.

  • Stayed: November 2013, travelled with friends
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Thank DBtrav
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calista_Management, Manager at Calista Luxury Resort, responded to this reviewResponded 19 November 2013

Dear Jeapes,

First of all, we would like to say a massive thank you for writing such a lovely yet detailed review about Calista Luxury Resort on Tripadvisor. These detailed reviews really help other interested future / potential privileged guests what kind of an unforgetable holiday they are going to have.
We are pleased that you managed to take full advantage of our pier. We are the only hotel in the area that has a pier with a bar on it that is open untill midnight, weather permitting. Did you know that the SPA also offer a wide range of treatments for children? From Strawberry baths to massages with magic, we have everything to spoil your children on their holiday.

We look forward to welcoming you back to Calista Luxury Resort.
Yours Sincerely,

Customer Relationship Management Dept.
Calista Luxury Resort.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 November 2013 via mobile

We travelled as a family party of 9, my parents, sister and her children aged 8 and 10 yrs, my husband, and children aged 11 and 13 yrs.
We stayed for 11 days from 10th October and had 2
seaview rooms and a 2 storey family room.
When we arrived we were seated in the beautiful lounge area and our drink order was taken whilst we completed the necessary forms. Our luggage was then taken to our rooms so we could enjoy the late night buffet which started at 11.30 pm, great for late arrivals.
Rooms were lovely, very spacious and spotlessly clean. The rooms are quite dark so you may find it
awkward whilst reading,
however I liked the style of the rooms as they felt quite cosy.
In the bathrooms you have mini bottles of shampoo, shower gel and conditioner which are replaced as you use then. In the shower there are shower gel/ shampoo in one and conditioner in units on the wall. You are also supplied with toothbrushes, toothpaste, razor, shaving gel, sewing kit,cotton wool pads and these are replaced too.
The mini bar has coke, diet coke, cold teas, juices, beer, water, chocolate bar, nuts and crisps, again replaced daily.
The main restaurant is large but is split into several sections so you could choose a table in an open but larger area or a smaller intimate area to dine in. Breakfast was fantastic with a wide variety of fresh breads, pancakes, waffles, porridge, rice pudding, pastries, fruits including strawberries, raspberries, cherries, cooked items, yoghurts , cereals and so much more.
Lunch and the evening meal at the main restaurant was just as good.Desserts included a chocolate fountain, various cakes , shot glasses of mousse and several ice cream
flavours.
The main pool was vast but cold which is the norm for this time of year. The heated pool was a great asset and we used it most days. The indoor pool was great but a bit cooler than the outdoor heated pool. The spa was clean and spacious and it was great that children could use it with an adult as it is a family hotel not an adults
only hotel.
The pier was open for the whole of our stay and we used it every day. The bar staff here were fantastic and were lovely to chat to . They were
great with the children and were professional as well as
good fun.We found nearly all of the staff to be helpful, friendly and polite but the pier bar staff and customer relations team stood out like gems.
There is so much more to say
including the slides, coffee shop, pool bars etc but realise the review is already quite long. To sum up the
Calista hotel I would say very clean, spacious grounds, good quality food and
drinks, spacious bedrooms,
good mix of nationalities and friendly staff at all levels
which makes for a relaxing holiday. We would return as a family but most probably in
the summer as we prefer a bit more evening entertainment.
Thank you Calista team for a wonderful holiday in your
stunning hotel.

  • Stayed: October 2013
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4  Thank jeapes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Calista_Management, Manager at Calista Luxury Resort, responded to this reviewResponded 19 November 2013

Dear DBTrav,

First of all, we would like to say thank you for taking the time to write a review about Calista Luxury Resort on Tripadvisor.

It is sad to read that you felt we mistreated your request of rooms. All requests that are sent to us are dealt with utmost importance, and we go through every step to make sure that your requests are met. Our Colleagues did state in the email that you sent in October that we will go out of our way to fulfill your request, however we are unable to guarentee them as the requests are down to the current occupancy levels at that time, which were quite high due to the Turkish Airlines open that was happening in the area. We were also refurbishing a few rooms in that block at the time, especially on the higher floors, to be ready in time for busy period in December with the new year Gala that will be taking place, where we have international award winning Djs & Artists, not forgetting the nationally acclaimed “Blue Note Orchestra” playing away right through the night untill the new year countdown! But we did put the majority of your party on a high floor in the 3rd building, all very close to each other. At the time of your visit, the Garden Restaurant & Turca A’la Snack Restaurant are usually closed, however as the weather was so great we kept them open for a little while longer, for our guests to enjoy.
We thoroughly look forward to welcoming you back to Calista Luxury Resort very soon.

Yours Sincerely,

Customer Relationship Management Dept.
Calista Luxury Resort.

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