The setting is terrific and offered much more than what the Hotel did. The rooms were great, upgraded to a suite but the second bed was a sofabed not ideal, still waiting for it to be changed to a proper bed. Food was buffet style adequate without being particularly poor or good, not much variety. Al a carte rip offf charging 25 euros extra for a less than authentic Thai meal. The service was appaling in the bars waiting anything up to 40 minutes for service when it did come usually wrong order, we ended up at the bar to feel less than important by the staff serving. Bar closes at 1pm we were directed to night club bar for drinks but was not manned nor were the beer barrels connected. All inclusive should mean what it states but not here the birdie bar on the lake you had to pay for your drinks and if you wanted the balls for the pool table they cost 10 euros non refundable. Its a sad state of affairs when you have to tip to get a table in the restaurant and to get a drink before it is served. Naturally we complained but the under managers were at best useless and not interested, as were the guest relations team. The duty and hotel managemnet were conspicuous by there absence. Needless to say apart from the golf courses we will never go back here and would not recomend it to anyone.
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- Also Known As:
- Sueno Hotels Golf Belek Hotel Belek
- Sueno Hotel Belek