We had a fantastic time at the Susesi.
Most points have been covered by past reviews, I would just like to add a few things.
Our room was of a good size for the three of us, we paid extra for a sea view, the view was fine but next time I would not bother paying the extra, I think all rooms would have a nice view.
For the first few days of our holiday I found the service to be a bit hit & miss in some areas but we seen a very big improvement in the service from the 1st June, lot's more experienced staff was brought in, more things opening, the hotel seemed to be getting ready for the summer season, service was excellent by the time we left.
Grounds were very well kept by a large team of gardeners who worked very hard!
The food at this hotel could not be faulted, never heard one person complain.
6 a la carte restaurants to choose from, (excellent food & service in them all)Turkish, steak, Mexican, Chinese,Italian & fish each restaurant closes one night a week, most of them offer 7 or 8 courses, seems alot but some of them are fine dining! they also offer a children's menu mainly chips & turkish meat ball's my daughter tried this once but was not very keen & was left hungry small portions for a 9 year old, we were lucky enough to book a la carte restaurants every night of our 14 nights stay...this is the reason for putting on half a stone!!! bookings are made by telephone between 4 & 5 for the following evening, phone numbers for the a la cartes are available from guest relations desk in reception.
I found the main restaurant very busy at breakfast & lunch time, didn't help with a few children staking around on roller blades, not a good idea with hot food! each evening has a theme night, Chinese, Turkish, Mexican, fish, Russian, International & Mediterranean, alot of people commented on the Chinese night being very good.
I must mention the night buffet. which opens from midnight till 6.30am..it's not a buffet it's a sit down meal with waiter service, which was nice, we only used it once first night we arrived, it was nice to be served like this at 4.30am after a long journey.
The kid's club facilities are very good, not many British kid's attended unsure why, my 9 year old daughter enjoyed it!...she went horse riding one afternoon (25 euro but well worth the money) the children have there own little restaurant where they can have lunch, the usual things, pizza, chips, pasta, salad, fresh fruit, cakes, slush puppies, ect, the children can also eat together for the evening meal between 7 & 8 unsure of the menu as my daughter never went.
The water slides are great fun, you must try the fish bowl!
Service by the barmaid was outstanding in the Club Mor (on 4th floor open from 8pm till midnight, not many people in before 9.45pm)...it's not a club more a bar, with stunning views looking out over the complex, crisps & nut's were served with every drink & a few times in the night we were treated to a cocktail glass filled with crushed ice, strawberries & heart shaped chocolates...heaven!
I was a little disappointed with the English bar (Edwards) not being open, but I think as the hotel gets into full swing for the summer season it will soon be open!
The guest relations team were the best I have ever come across, so helpful & any problems sorted out straight away!.....the guest relations desk is open from 8am till midnight.
Don't no if anyone has seen the summer fact sheet from the web site but it advertises a la carte breakfast, i did enquire about this, told by guest relations "not this year, but would check with management, but if it does open will not be till July/August" so Toady & everyone else going soon you may get lucky!
This hotel really does grow on you, some really nice quite areas to sunbath, never had a problem getting sunbeds even after 9am sometimes later!
Room service, hotel shops & spa are very expensive.
One thing that did surprise me with the hotel only being two years old, some parts of it could do with a repaint.
Overall we had a lovely time & we would go back.
Anyone going soon will be in for a treat!
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- Also Known As:
- Susesi De Luxe Hotel Belek
- Susesi De Luxe Resort And Spa