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“fantastic susesi”

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Susesi Luxury Resort
Ranked #35 of 94 Hotels in Belek
Certificate of Excellence
Reviewed 19 July 2009

just returned from this fantastic hotel and wud highly recomend it to all those thinking of trying an all inclusive break in turkey my wife and i have high standerds and they were fully met by this wonderfull place the room although only a standerd was very nice good bathroom brilliant air con and big screen tv payed a bit more for sea view well wort it. the check in was efficiant and porters very helpfull,the hotel is very big but beutifully layed out with pools and bars etc leading down to the beach and pier were discos beach parties etc are held throughout the week for more low key entertainment the lobby bar with large comfy sofas and soft lighting is a fantastic chill out place it also has two outside areas with nice views the main resteraunt is the normal type at these resorts noisy inside nicer outside food choice was very good and well presented the service was good and the staff very pleasant cant comment on tha ala cart as dident use them but they looked very nice the bars were great again good staff and choice of drinks was brilliant nice little touches crisps nuts etc with drinks live music some nights. the animation team were great fun and there are many activities on offer dancing arobics water gymnatics etc special mention for tika the dancing instructer she is great fun and very good at her job cant comment on belek never left the hotel dident need to . overall a great holiday probably our best ever give it a try you wont be dissapointed

  • Stayed: July 2009, travelled as a couple
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3  Thank jimmyd69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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795 - 801 of 2,142 reviews

Reviewed 18 July 2009

I would recommend this hotel, because I had a wonderful time during my 7 days stay, however, there were ups and downs.

Ups:
-the main restaurant (the food was incredible and of a great variety, not to speak about the cakes, especially the "baklava-incredible")
-the architecture of the hotel (we always discovered some new corner, an interesting restaurant or a "hidden" bar)
-the rooms (they seemed enormous, quite unnecessary large-especially the bath; very, very clean, the minibar was always refilled)
-the entertainment (team-very friendly and not aggressive and activities-from darts to parties in the garden)
-the water slides and water sports
-the pools (extremely large and clean)

Downs:
-kids (it was their paradise, which is not bad, but not quite our taste; for family with children, this place will be ideal)
- a la carte restaurants (only 2 reservations were allowed on a 7 days stay and the service was horrible-we waited more than an hour for our food-"jumbo prawns" which turned out to be quite tiny prawns; also, the food variety at the a la carte restaurants was poor-only four or five main dishes; the main restaurant had thematic evenings so it was much better to eat over there)
-part of the beach was covered with little stones, which was quite a pain, due to the fact that they got extremely hot and everybody was performing a strange "dance" when stepping on them
-the service in the main restaurant was also poor (always crowded, staff was insufficient or something, anyway, it took up to 15 minutes to get a fork or a glass of water)
-prices at the shops (32 euro for some China made horrible flip flops)

  • Stayed: July 2009, travelled with friends
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Thank sleepy1914
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 July 2009

We stayed at this hotel for 2 weeks from the 23 June - 7 July. The hotel has many positive aspects, rooms are large, clean, the hotel itself is of a high standard, including corridors and outside grounds. The Ala Carte resturants are of a high standard if you are able to make a reservation. We travelled with Thomas Cook and they allowed us to eat in each resturant once a week which was excellent as the main buffet area is not 5*. The food in the buffet is good, but there are far too many people trying to dine at the same time resulting in chaos most of the time. Thankfully we only had to dine there twice in our 2 week stay, we were unable to book the aqua bistro as children are not allowed. The shops within the hotel are very expensive and all prices are in euro if you say i want to pay in turkish lira they seem to make a price up so be aware! During the day there is plenty of food to eat which is of a high standard. Would love to return if the main buffet area improved. The staff at the hotel work really hard, my son enjoyed the water slides! There is nothing much to see outside the hotel grounds the same can be said for Belek.

  • Stayed: June 2009, travelled with family
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2  Thank WalesKath
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 July 2009

Just back from a fab fortnight at the Susesi.So much has already been written about it already that it is hard to add to.Could not fault the food or the front of house staff,but just a couple of annoying things.Enjoyed all the a la cartes especially the Turkish but a word of advice book to dine early as it is next door to the entertainment arena & at 20.30 they start the "kiddie" disco & it completely overpowers & ruins the atmosphere.
There does not seem to be much or any dress code & it shows especially in the evenings as football colours,baseball hats & most annoying heelies,& perhaps I am wrong it is meant to be 5*. We saw one or two near misses & on 1 evening a young couple got their drinks knocked all over them by a falling wheeler.There is so much beautiful outdoor space that they should not be used indoors at all.The waiters hate them but until something is done about it by management they have to bite their tongues.
Also for such a new hotel some of the structural finishes are a bit rough & they are already having to replace some door frames & skirtings.
But this hasn't put us off & considering it for a golf holiday in a couple of years.

  • Stayed: July 2009, travelled as a couple
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4  Thank klsgi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2009

No complaints on hotel or facilities,The aqua bistro is a must for couples,an oasis of calm for an evening meal when the ala cartes are fully booked.The main buffet was my only area of complaint through no fault of the hotel,the food was first class,just ruined by ignorant,pushy and rude germans/romanians.....I struggled to hold my temper,went twice for an evening meal in 14 nights,the rest were in the ala cartes or aqua bistro,thankfully the german/romanians were like sheep and followed each other to the main buffet!!! All in all an excellent hotel but Brits are the minority and although i detest stereotypes, the behaviour of some of the other guests(german/romanian),to myself and the first cass staff of the hotel,was deplorable......

  • Stayed: July 2009, travelled as a couple
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1  Thank smiffy1893
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 July 2009

Could not fault the complex at all, just like the photos even better. Shame you still had to get up early for a sun bed, eating in the main hall was bit like butlins at time. Food when we could get a table was fantastic. No problems with the food round the pool. Shops and Spa very expensive. Also you had to pay for anything you ordered on Room service. Most staff very helpful and pleasant. Would I go again, yes if they sort the few problems out, was happy to come home after a week. I would recommend but you must be aware of my comments

  • Stayed: June 2009, travelled with friends
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1  Thank carol_caz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 July 2009

We were 1st shocked at how big the hotel was and how many people were in the hotel. We normally book smaller, family run places. But it is really well designed. With lots of different areas. 3 long terraces in the main dining room instead of 1 big one.
I will keep it short. Food buffets were good, although we didnt like the "Russian" evening. I didnt get that. We visited most of the al a carte restaurant which were also good. Our favourites were the mexican and the asian.
It was sometimes difficult to get a sun lounge so we went often to the beach. There was always something free down there.
We played alot of golf which was organised from the hotel. We did hear when we were there it is better to organise it before you leave in a package.
Our favourite drink was an Americana on the pool bar.
Service was not 4 or 5 star, they need alot of help in that department, but they were friendly.
We wanted to order wine in the ala carte rests but they were always sold out.
If you have Eng or Ger speaking children the kids club was useless unless you can speak Russian.
To finish up we had a great holiday and fantastic weather. We would probably go back.

  • Stayed: May 2009, travelled with family
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Thank N W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Susesi Luxury Resort

Address: Iskele Mevkii, Belek 07450, Turkey
Region: Turkey > Turkish Mediterranean Coast > Antalya Province > Serik District > Belek
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Business Hotel in Belek
#14 Romantic Hotel in Belek
#16 Top resorts Hotel in Belek
#24 Family Hotel in Belek
#26 Spa Hotel in Belek
#35 Luxury Hotel in Belek
Price Range: £83 - £552 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Susesi Luxury Resort 5*
Number of rooms: 600
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Also Known As:
Susesi De Luxe Resort And Spa
Susesi De Luxe Hotel Belek

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