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Susesi Luxury Resort
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Reviews (2,412)
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774 - 779 of 2,412 reviews
Reviewed 3 October 2009

Have just spent a week at the Susesi and definately 5 star standard, the room was excellent and cleaned to a very high standard.

The complex was superb with lots of choices of places to eat and drink during the day and the bar by the swimming pool was very good you did not have to wait at all for a drink and the staff were very friendly.

Our main moan is the way they book the a la carte restaraunts, it was a shambles, you had to go to the guest relations desk at 10.00 a.m ( very unfriendly)and take a ticket , not what we expect from a five star hotel, and then queue at the desk of where you wanted to book your table, so the ticket meant nothing you still had to take a chance,however we did get to eat in the Italian,Mexican and Asian restaraunts and they were all excellent,we did notice empty tables in all these restaruants so not sure they are getting the bookings right.

The other moan is towels on sunbeds, we did not get to sit by the pool all week and even on the beach we struggled to get a bed, had to search for spare ones and put them together.

We would recommend the patisserie it was lovely and very tranquil to sit and relax with a lovely cake and coffee or tea.

Would we go back, no but overall a lovely hotel, but they need to sort the booking of the a la carte and also stop the guests putting the towels non the beds.

  • Stayed: September 2009, travelled as a couple
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3  Thank mollyWindsor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 September 2009

If you have preconceived ideas about "all inclusive" hotels etc , then forget them. This place is fantastic. There are no wrist bands to wear, there is no queueing for drinks and the service is impeccable. The buffet style meals have an unbelievable choice and you can even go into the a la carte restaurants and be treated like VIPs as part of the all inclusive package.
There is loads of space around several pools to sunbathe and there are no shortage of beds at any time we were there. There are snack bars and little treats for you everywhere from a full patisserie cafe to snack bars and several bars and even a bar on the beach in front of the resort (all part of the all inclusive package).
We would definitely go back and if we had known about the quality here we would have booked a 2 week holiday instead of 1 week..

  • Stayed: September 2009, travelled as a couple
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3  Thank skyrocketManchester
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 September 2009

Excellent service throughout.
Large and spacious with a large batroom and excellent outlook and access to pool from our balcony.
Good location only 25 mins from airport.
Best part was the whole holiday, theleast was the usual cramped flights.

  • Stayed: September 2009, travelled with family
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4  Thank stevegriff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 September 2009

My wife and I stayed at this hotel the first two weeks in September. The hotel is excellent but it is very large and does seem to be very much a family group hotel. I don't think we have been to a hotel with so many young children which does not make for a relaxing atmosphere. Don't get me wrong I like children, especially when spit roated and coated with hot butter Oppps, errr I mean I have children of my own but there were just too many and couples might feel overpowered.

The hotel is also very large and they cram as many guests in as possible so when it's full, dining can be a lottery to get a table we had to walk round twice on two occasions to find an empty table. Then we were told about the Aqua Bistro and joy, they do not let children under 12 in.

Most of the guests are from the old eastern block countries, 60% Romainians not Russian as some have said, nice people but clearly differing standards from the brits who form orderly queues.

Service is second to non, rooms spacious and clean, nothing seemed too much and we did have a great holiday but the shear size and the numbers put us off returning again.

  • Stayed: September 2009, travelled as a couple
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3  Thank Alan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 11 September 2009

The hotel is very clean, the food very good and gardens and pool are excellent.

I can recomend this hotel to all ages.

  • Stayed: August 2009, travelled with family
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2  Thank PhilipColeman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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