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“Amazing holiday thank to the amazing staff!!”

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Ocean Blue High Class Hotel
Ranked #6 of 102 Hotels in Oludeniz
Certificate of Excellence
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Amazing holiday thank to the amazing staff!!”
5 of 5 bubbles Reviewed 26 October 2013 via mobile

We stayed at Ocean Blue Hotel for ten days from 6th of November and had a fantastic time. We arrived late on the Sunday evening and received a very friendly welcome from the guy on reception, we were given a brief tour on the way to our room which was lovely.

We stayed in room 1108 which was very spacious and spotlessly clean. The beds were extremely comfortable to and the mini fridge was always well stocked (reasonable prices average about £1 for a soft drink)
Our room was a swim up room which was lovely however I must admit if we went again we probably wouldn't pay the extra because the pool was pretty cold so we only used it a few times. It was nice to have though if we wanted it!
Throughout our whole stay we couldn't get over how clean the place was... There is always someone cleaning which is a real positive!
We paid half board and had breakfast every morning, there's plenty of choice, fresh bread, omelettes, pancake, hams, cheese, fruit and some cooked bits and bobs. The evening meals were really good to I often ate off of the menus due to being a fuss pot- there's plenty of choice- spaghetti bologneise, steak, pizzas, salads etc something for everyone.

I think the thing that made our stay as amazing as it was were the staff they were by far the friendliest people we have come across on holiday, nothing was too much bother for them and they always have a laugh with you, they work ridiculously long hours but never stop smiling, they literally bend over backwards to ensure you have a great holiday.
Massive thanks to the guys in the restaurant the brothers who love to eat and Jamie etc on bar you made our holiday and we would definitely visit thanks to them.

Due to our fab experience I find it difficult to understand other people's criticisms of the hotel........ Some people always like to find fault but please don't let them put you off you won't be disappointed!!

Stayed October 2013, travelled as a couple
Helpful?
3 Thank jot1982
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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562 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (168)
Date | Rating
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  • Spanish first
  • Turkish first
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English first
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
3 of 5 bubbles Reviewed 21 October 2013

We booked this hotel for ourselfs And 3 children, plus 30 of our wedding party stayed here also.

After a long delay and journey getting to the hotel to be told our rooms were not ready and the 5 of us having to stay in a double room after specifically booking a soupierour room for our wedding/honeymoon duration!

Plus half of our guests were not allocated there correct rooms either, we were told by the morning all would be sorted and we would be in the correct room :-(
It took 2 1/2 days to get our rooms sorted, living out of a suitcase with 3 children is not good esp when we paid top money to have the room we wanted for our wedding/ honeymoon etc.

The reception staff were very rude and cheeky almost to me, my partner and a few of our guests.

A bottle of Dom perignon which was a wedding gift was taken from our room as we had put in mini bar, when we questioned reception they just dismissed our concern of theft :-( and didn't even look into the matter.

Our children were told to keep quiet for the first 3 days of their holiday, which we tjought was really inappropriate and we were at no point told that the hotel was not kid friendly as we would've never booked here if that were the case.

Our children by the way were not overly loud just kids being kids and playing in the pool etc not even running about causing havoc etc!!

The pool itself was freezing cold, like an I've bath to be honest the kids came out blue and so did we and a few other guests to be fair!..

The pool bar food was nice, but beware of charging things to your room as we had (extra) items put on our room tab daily and if you didn't keep an eye on your total you would be left paying a hefty bill :-( so pay directly if you eat at the pool bar.

Breakfast is ok, generally eggs, pancakes fruit etc although the chef works on alternate days so some morning no chef etc but to be honest we ate out most mornings and a full English breakfast would generally set you back about £3.50 Stirling In the nearby restaurants up the strip,

Mini bar is expensive so don't use unless u need to.

We also found that we had intruders throughout the night as reception would happily give out master keys to any guest who misplaced there key card! Lucky we had our chains on most nights but totally not acceptable and left us feeling very insecure during the day whilst we were out busy sorting our wedding paperwork etc out :-(

Hot water only available certain times of day, and shower facilities need sorting as both rooms we had it didn't work properly.

We defo wouldn't stay here again due to ignorance and rudeness of reception staff,
No appoligies made for not having our proper room for 2 1/2 days, security issues with any Tom, dick Harry having a master key to all rooms, and the rudeness towards our children being present.

Any families beware of booking this hotel.



  • Stayed September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank MrsQuinn35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frontmanagment, Front Office Manager at Ocean Blue High Class Hotel, responded to this review, 29 January 2015
Dear Guest,
Firstly, please accept our sincere apologies for the negative impressions that our service had on you, along with the other issues that you shared.
Secondly,we would like to inform you all management and hotel staff have been changed since beginning of 2014.and we endeavour to give all our guests a unique holiday experience, and good customer satisfaction.You can find on our latest guests' reviews -Tripadvisor how highly we are recommended.
Thank you for your positive comments,I would like to apologise on behalf of the hotel, and invite you to come and stay with us in the future, to experience the improved services,
Please do not hesitate to contact us directly with any questions or future needs.

Kind Regards,
Ocean Blue High Class Hotel Team.
info@oceanbluehighclass.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warrington, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
3 of 5 bubbles Reviewed 17 October 2013

After reading recent reviews we had good expectations of this hotel, we travel lots so are aware of the differences in grading between uk and other countries like Turkey and Greece. However, we are now just back from one week at this hotel and can say if your disabled or have kids forget it, its not for you, When we arrived, we were taken to the side of hotel that was stairs only, theres no lift on one side and in the room the lights didnt work, we ended up moved to a lower floor the next day. We noticed the water was only hot at certain times, so you cant shower when you feel like it, the shower tap was broken so we had to use our foot to put shower on, or stand under to switch on the water which was often freezing for a while till it heated up. It was very badly designed. We were half board and had paid for a choice of meals on the buffet style menu but we were given a set meal, the choice, take it or leave it so we ended up eating out. I didn't bother with breakfast it was ridiculously poor. There was a mini bar in the room, but nobody ever restocked with water or anything else, and there were warnings all over not to bring in your own so we were often very thirsty in the night. We had a nice balcony but the sunloungers were filthy. The pool and way the hotel is laid out is not good for those with walking problems even if you get a room beside the lift, the slopes for disabled people are steep and slippery, the pool area is dangerous for children, you walk on to a middle island which does not have railings so not child safe. The pool was the coldest pool Ive ever experienced very few people ventured in. As for sleep, we kept hearing banging doors all through the night. Only good thing was staff in bar and restaurant were very nice

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Patricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frontmanagment, Front Office Manager at Ocean Blue High Class Hotel, responded to this review, 29 January 2015
Dear Patricia W,
Firstly, please accept our sincere apologies for the negative impressions that our service had on you, along with the other issues that you shared.
Secondly,we would like to inform you all management and hotel staff have been changed since beginning of 2014.and we endeavour to give all our guests a unique holiday experience, and good customer satisfaction.You can find on our latest guests' reviews -Tripadvisor how highly we are recommended.
Thank you for your positive comments,I would like to apologise on behalf of the hotel, and invite you to come and stay with us in the future, to experience the improved services,
Please do not hesitate to contact us directly with any questions or future needs.

Kind Regards,
Ocean Blue High Class Hotel Team.
info@oceanbluehighclass.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
scotland
Level Contributor
171 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 114 helpful votes
5 of 5 bubbles Reviewed 16 October 2013

Wrote a review while still on holiday,
My husband and I are enjoying a wee week of sun before winter sets in.
This hotel is a wee gem and the staff are STUPENDOUS especially Nuri in the restaurant.
Everything is great. Rooms cleaned to perfection in room 2306 thank you my cleaner who makes our special towels every day.
All the staff are so attentive and the restaurant is the best organized ever.
The whole hotel is spotless and you feel so well looked after.
will miss being spoiled when we go home .
Go here if you want a fab holiday.
Thank you all staff in Ocean Blue.

Room Tip: roof rooms great
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  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank scottiewanderer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
2 of 5 bubbles Reviewed 16 October 2013

Don't get me wrong the hotel looks nice is in a great location but there's no atmosphere in the place .the staff are great if your spending money there , The hotel is open to anyone who wants to use it so if you won't to pay £15 a night and stay around the corner the hotel is great ! It not worth the £90 a night when it's a open house. The management dose not mine what goes on as you are spending money!!!!

Room Tip: Don't bother with a pool side room it's a waste of money! You still have to walk round to p...
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  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank michelekarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
frontmanagment, Front Office Manager at Ocean Blue High Class Hotel, responded to this review, 17 January 2015
Dear Michele & Karl,
In response to your Tripadvisor comments about Ocean Blue High Class Hotel, may I take this opportunity to say that the managment has been changed since of 2014, and we endeavour to give all our guests a unique holiday experience, and good customer satisfaction.Therefore I would like to respond to your comments about the hotel, and your stay with us.
It appears that you weren't happy with your stay. We have a completely new staff team, all customer focussed, and although the hotel is still open to external guests to use the restaurant and facilities, the staff are very aware of who is a hotel guest and who isn't.
The swim up rooms have access to the pool from the balcony, so you should have been able to "drop in" to the pool from there.
I would like to apologise on behalf of the hotel, and invite you to come and stay with us in the future, to experience the improved services,
Please do not hesitate to contact us directly with any questions or future needs.

Kind Regards,
Ocean Blue High Class Hotel Team.
info@oceanbluehighclass.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Windermere, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 10 October 2013

we went to ocean blue in june and had a fantastic stay .the staff where very pleasant and bent over backwards to make it a great stay .the bar staff great and very chilled out round the pool .so did not go to the beach so we booked again .on arrival the staff on reception had a attitude problem not at all helpful show to room which booked in june and put a deposit down on a pool view ? went to reception sorry nothing we can do ? at the desk more un happy people rooms not ready and having to double up ( wedding party } not the best of starts . then round the pool they where told to keep the kids quite { no chance } but on a plus side its still a great hotel very clean and again the bar staff fantastic Jamie and sami I just think they need to look at sum of the staff

Room Tip: pool are a lot quieter
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  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Alan W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Torquay, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 9 October 2013

trip september 2012 stayed at hotel last year in September , rebooked this yearSeptember 2013 ,Staff very pleasant and friendly, few changes made for the better. Good food and service. Manager very helpful sent us on some great trips when we hired a jeep. Would book again next year , near to town but still quiet location ,great for couples looking for quiet holiday .

Room Tip: over looking pool quiet during the evening
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  • Stayed September 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank David G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Ocean Blue High Class Hotel

Property: Ocean Blue High Class Hotel
Address: Ata Cad no:6 Hisaronu | Migros Karsisi, Oludeniz 48300, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Oludeniz
Amenities:
Bar / Lounge Beverage Selection Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #6 of 102 Hotels in Oludeniz
Price Range (Based on Average Rates): £
Hotel Class:4 star — Ocean Blue High Class Hotel 4*
Number of rooms: 65
Official Description (provided by the hotel):
LOCATION : Hisarönü Center; Fethiye City Center 6 km away, Ölüdeniz 3 km . Dalaman Airport 50 km away.ROOMS AND FEATURES68 Rooms / 140 sleeping capacity (31 Standard Rooms , 10 Swim up Rooms,1 Disabled Room, 16 Terrace Rooms,3 Superior Rooms 4 Connection )ROOMS: Satelite TV Direct Phone, Television, Minibar Safe Box Air conditioning, Wooden Flooring, Balcony, WC, Hair Dryer, Wireless İnternet Connection.Sheet Changing : Daily Towel Changing : DailyRoom Cleaning : Daily Minibar Stocked: DailyStandard Room : In the facility there are 31 standard rooms with the capacity of 2+1 accommodation the size of the rooms are 23 M2 with French Beds. Swim up Rooms : In the facility there are 10 swim up rooms with the capacity of 2 accommodation the size of the rooms are 23 M2 with French Beds.Disabled Room : In the facility there are 1 Disabled room with the capacity of 2 accommodation the size of the rooms are 23 M2 with French Beds.Terrace Rooms : In the facility there are 16 Terrace rooms with the capacity of 2 accommodation the size of the rooms are 20 M2 with French Beds.Superıor Rooms : In the facility there are 3 superior rooms which includes Extra large bedroom with a sofa which converts into an extra bed ( Sofa Bed)TV Channels : Turkish, German, Dutch, Russian, English, French, Belgian, Ukranian, Fashion, Music, Sports and Info channels totaling around 16 TV channels.TECHNICAL FACILITIESStage, Lectern, Table Microphone, Wired-Wireless Microphone, Music Broadcast, Slide Projector, Voice Recording System, Video Recording and Broadcasting System, Motorized Projection Screen, Projector, Overhead Projector, Lighting System, Flip-Chart. ... more   less 
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