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“Main reception rude and staff unless your paying ie tipping money talks in this hotel”

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Liberty Hotels Lykia
Ranked #15 of 103 Hotels in Oludeniz
Certificate of Excellence
Manchester
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Main reception rude and staff unless your paying ie tipping money talks in this hotel”
Reviewed 26 June 2014

Bar staff and entertainment brilliant higher hierarchy rude and non compliant now change to liberty I have been here 3 times before as lykia and it had not been the same food not on par seems to be the same for lunch in another mix from dinner the night before. Also no out bound trips staff sell them overpriced

  • Stayed June 2014
    • Value
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    • Service
Helpful?
4 Thank Daviddev79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberty-Hotels-Lykia, Genel Müdür at Liberty Hotels Lykia, responded to this review, 30 June 2014
Merhaba,
First of all we would like to express our gratitude to you for choosing our hotel for the third time. We are very sorry that you did not experience your holiday as it should have been. Our thoughts concerning your initial comment;
• Many thanks for your laudatory words concerning our bar & entertainment staff. Regarding your warning about the reception staff, we will definitely pay attention on improving the standards and guest satisfaction. Many apologies therefore.
• From 2014 on our hotel is not involved with any trip sales. For your own health & safety only our mutual travel agency partners are selling those trips.
• We are quiet surprised concerning your comment about the food, as we are not sharing the same opinion as yourselves.
As a repeat guest returning to our resort for the third time we should have expected that you also should outline the immense changes & renovations e.g. : the renovations at the beach, new pedestrian road, lifts, architectural new designs of our restaurants and bar, childrens’ beach and all the improvements fulfilled in the guest rooms ..
So, expecting another change shouldn’t be too much..

Best Regards,

Mehmet BİÇER
General Manager
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Traveller tips help you choose the right room.   Room tips (428)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • Czech first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Norwegian first
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English first
Middlesbrough
Level Contributor
12 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 June 2014

Stayed here whit week of May, very large hotel, for us to big! Rooms were to far from the pool area and main entertainment area, had to walk up hill and them three flights of stairs so nightmare if you left anything in your room and had to walk all the way back from the pool area, thankfully we are all fit and no disabilties so do not recommend if you have walking disabilties. The restaurant was huge and felt like I needed my trainers on when finding my food! The main bug bare was ice cream for children only one station and was not self service and one person serving , long queues and then the children and myself we were giiving one tiny scoop so complained and was giving another tiny scoop, this is not exceptable from a 5 star hotel, never had this problem in all the hotels I have stayed in over the years! And ice cream was only available at meal times. Entertainment was good for the children and the football academy was amazing floodlit courts and the football coaches deserve a pat on the back so organised well done to them all, great job you are doing! Staff overall were doing a good job for such a big hotel concerning the pools family's were only allowed to use two pools wich were always packed all the rest were adult only and most of the time empty!! And last but not least do not buy sunglasses from the shop on site bought some Gucci glasses which he told me were genuine for £120 on further inspection realised they were fake!! When I took them back he still would not admit they were fake told him I owned designer sun glasses and that they was no serial number on the side of glasses and if I wanted fake Gucci glasses could by them for £5 from the local shops, demanded my money back! Complained to customer services at the hotel who said they were sorry this happened,I said I bought them on site believing I was secure in the fact I had bought them on hotel premises obviously this is not the case we are just another tourist to rip off! How many other customers have bought glasses and not realised they are fake. So would I go back answer is No! Not to the standard of 5 star I am used too!

Room Tip: Do not get a room in block O to far away!
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  • Stayed May 2014, travelled solo
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Helpful?
4 Thank Anthonytony
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberty-Hotels-Lykia, Genel Müdür at Liberty Hotels Lykia, responded to this review, 26 June 2014
Merhaba,
First of all we would like to thank you for choosing our hotel and country.
As you’ve written our hotel is in a very big land and we are not suitable to guests who don’t like to walk. You are right.
We are really sorry about your complaint because it is written on our web site and brochures that we are a big hotel.
We serve ice cream in our lunch and dinner open buffets and we serve ice cream at Children Paradise between 12:00 – 18:00 . There could be line for 2-3 minutes rarely.
I will search about your complaint about sunglasses. Also I would like you to know that we are not responsible and there is not any guarantee from us about quality and rates of the shops in the hotel.
I would like to thank you for your warning about sunglasses shop and I would like to apologies in the name of them.
We hope that you will give another chance.
Best Regards,
Mehmet BİÇER
General Manager
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London
Level Contributor
15 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 June 2014

Situated in breath taking scenery with its own private beach, multiple pools and even its own on site water park this resort is perfect for those looking to get away and relax with no worries and especially those with young children. You could easily stay on the resort itself and from my trips into the surrounding area that may be the best idea as nothing too breath taking or diverse around (the blue lagoon is a disppointment). The resort is spotless, food is wonderful, staff helpful and abundant and there are activities evry day and night from water sports to staged productions. Not usually a fan of all inclusives this took me by surprise in quality.. thoroughly recommend it

  • Stayed June 2014, travelled with family
    • Value
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Helpful?
1 Thank LondonKnightLondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Middlesbrough, United Kingdom
Level Contributor
27 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 24 June 2014

Wow,just returned from an amazing 10 days at the liberty hotel.I went with my partner & two children aged 3 & 13,what an amazing hotel,there is not one fault i can think of when it comes to this place they have thought of everything to please everyone. Check in was efficient.rooms were very modern,beautiful bathroom, mini fridge stocked up daily with water,beer,coke milk etc. On first impression the resort seems huge,an it is very large, but very well planned out. We were staying in the xanthos block which was inbetween childrens paradise & main reception area. The views were beautful from our room,huge mountains & beautfully kept gardens. The childrens paradise is great for the children,they can have hours of fun on the slides,play area etc although i have to say the pools here were freezing! They even have a restaurant here which serves pizzas,salads etc so if your hungry you dont need to go to marina restaurant. The marina restaurant is the main restaurant used and is excellant. The amount of food available is just exceptional & its to a very high standard, even the fussiest of eaters could find something here,you have differant sections inc pizzas,pastas,kebabs,fish,vegatarian,salads,desserts the list is endless.Wine is available on your table for lunchtime & evening meal as well as effes on tap,plus your juices etc. All the staff are very friendly & work very hard to make sure their guests are kept happy.
The main pool for families is beautiful with lovely views of the surrounding sea, it is large but does tend to get very busy. The beach area is lovely,however its very pebbly so advisable to wear something on your feet. There is lots of watersports,paragliding,boat trips that you can arrange at the hotel,although i have heard its alot cheaper to book outside the hotel?
The hotel has a kids club which seemed to be very popular,they also have a ampitheatre which provided great entertainment of an evening as in dance show,magician etc my children loved it! There is also entertainment in the main square & they did put on a disco one night which was just brilliant with professional dj's & dancers was a hit with my teenage daughter & myself! This was our first time at this hotel & i would definatley return again,just beautiful!!!

  • Stayed June 2014, travelled with family
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Helpful?
6 Thank tina m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberty-Hotels-Lykia, Manager at Liberty Hotels Lykia, responded to this review, 3 July 2014
Merhaba / Hello 

Thank you very much for sharing your impressions & comments on many points about our that will be very useful for many guests to visit our hotel.

We are so happy that you & your family had a wonderful time in our hotel. In your next visit please do not forget to attend our yoga, step & aerobic classes while your children have fun and get judo lessons from Mr. Sıddık from the animation team.
Looking forward to seeing & welcoming you again

With our warm & kind regards,

Liberty Hotels Lykia
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Manchester, United Kingdom
Level Contributor
41 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 42 helpful votes
Reviewed 24 June 2014

We have recently returned from a ten day holiday here..great location..loads to do for both adults and children..we had our two grandchildren with us aged 4&6 who both loved it..friendly atmosphere good food mostly friendly staff..down sides are the amount of wasps in the restaurants maybe moving the drink stands might help..the amount of Russians ...and the up hill walk to the rooms for people with walking problems...unhelpful reception staff when asking for a lift in a buggy....even with the downers a great place special mentions to barif (upstairs restaurant) hassan,(chef) upstairs and the bar staff

Room Tip: Our room had a scenic view of a corridor opposite ask for a sea or garden view..and close to recepti...
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  • Stayed June 2014, travelled with family
    • Value
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    • Cleanliness
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Helpful?
2 Thank tinaperry99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberty-Hotels-Lykia, Manager at Liberty Hotels Lykia, responded to this review, 3 July 2014
Merhaba / Hello 

Thank you very much for sharing your impressions & comments about our hotel. We are so happy that you have enjoyed your stay with your grandchildren.

Your special thanks messages will be shared with the related staff. Generally the bellboys try to help our guests for lifting with the buggy to distanced locations but when they are so busy with check-ins and check-outs, they can not do it. But please make sure that we will discuss on that.

In your next visit please enjoy the great entertainments for children at the amphitheatre organised by kids club as in dance show, magicians & speacial plays. You and your grandchildren will definately love it!

Looking forward to seeing & welcoming you again
With our warm & kind regards

Liberty Hotels Lykia Team,
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Kronberg im Taunus, Germany
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 22 June 2014

We stayed in a garden room for about three weeks with our small children. First of all, it is obviously a hotel catering for mass tourism and one we would normally avoid. Of course, it comes with the drawbacks of a big all-inclusive hotel: it is quite crowded at the buffet and there is the usual rather noisy entertainment show in the evening, etc.
Having said this, we found the experience rather pleasant. The staff were all very friendly and welcoming, the food was amazingly good if not excellent for a buffet style food providing a huge variety of freshly prepared dishes (from soups through the ravaioli to the sumptuous pastry - all is home made) and the grounds are so big that the people get dispersed (we were in low season there though).
The sporting facilities are excellent (plenty of swimming pools and tennis grounds) and not overcrowded - when I went for a swim at 7am I could use the infinity pool alone for example.
The area called "children paradise" offers plenty of dramatically designed swimming pools for a lot of fun for kids 6 years +. The bay itself is beautiful and one can make a lot of day trips either on the sea or to the mountains with plenty of archeological sites from hellenic (Lykian) times.
I would recommend the place for families but also for couples or sport attracted people. In fact, the overall crowd at the hotel was quite mixed concerning age and nationality (mostly British, Germans, Russians but also other nationalities).
Last but not least one should mention the thrilling experience of para-gliding which is offered also through the hotel. Jumping down from 2000 m, soaring above the emerald sea and landing in the hotel ground was definitely a fantastic experience.

Room Tip: Ask for an upgrade for a room with a view to the sea - depending on season the upgrade could be quit...
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  • Stayed May 2014, travelled with family
    • Value
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    • Sleep Quality
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    • Cleanliness
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Helpful?
3 Thank JOS2506
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liberty-Hotels-Lykia, Manager at Liberty Hotels Lykia, responded to this review, 3 July 2014
Merhaba / Hello 

Thank you very much for sharing your impressions & comments on many points that will be very useful for other families to come. We thank you and congratulate you for preferring our hotel for your holiday.

We are happy that you have stayed long enough to discover and enjoy many things in our hotel and want to congratulate you for the fantastic experience; paragliding that is on our top list.

We hope that next time you make the time to take a boat tour to 12 islands and to Butterfly Valley. You will definitely be impressed.

Looking forward to seeing & welcoming you again
With our warm & kind regards

Liberty Hotels Lykia Team.
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London
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 June 2014

What a gem! Amazing location, fantastic facilities, great food and the staff could not be more friendly. We stayed with our 2 children for a week and it couldn't have been better they have literally thought of everything to make your stay as easy, comfortable and relaxed as possible. The kids club is without doubt the best we have used...we couldn't get our girls out of there!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank emmabaker1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Liberty Hotels Lykia

Property: Liberty Hotels Lykia
Address: Kidrak Mevki, Oludeniz 48340, Turkey (Formerly Lykia World Oludeniz)
Region: Turkey > Turkish Aegean Coast > Mugla Province > Oludeniz
Amenities:
Bar / Lounge Beach Beverage Selection Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Top resorts Hotel in Oludeniz
#6 On the Beach Hotel in Oludeniz
#7 Spa Hotel in Oludeniz
#9 Luxury Hotel in Oludeniz
#16 Romantic Hotel in Oludeniz
#20 Family Hotel in Oludeniz
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Liberty Hotels Lykia 5*
Number of rooms: 875
Official Description (provided by the hotel):
Residence section has 266 rooms and Village has 609 rooms ... more   less 
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Also Known As:
Lykia World Oludeniz Hotel Oludeniz
Lykiaworld Hotel Oludeniz
Lykiaworld Resort Oludeniz
Lykiaworld Fethiye

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