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“Best hotel in Olu Deniz”

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Club Belcekiz Beach Hotel
Ranked #11 of 102 Hotels in Oludeniz
Certificate of Excellence
Northamptonshire, United Kingdom
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“Best hotel in Olu Deniz”
Reviewed 1 July 2014

Excellent food especially the A La Carte and the staff can't do enough for you. The downfall with the hotel is that there is a sign saying that any towels left on the sun loungers around the pool before 8am would be removed. This rule needs to be enforced as we were there just after 8am every morning and most of the sun loungers (except for the ones in the shade most of the day) had towels on them and quite a few times people went out for the morning/most of the day and only used their reserved loungers in the afternoon. Don't go to Sugar Beach on the free bus as its awful, the blue lagoon conservation area/beach is so much nicer.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AandT14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (507)
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English first
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 July 2014

Stayed for two weeks in June 2014 and what a place, absolutely brilliant from start to finish. Staff were all excellent especially the bar staff who would ask if you wanted another drink before you had drunk the last one!Never had that on all inclusive before!! Meal choice was excellent, if I wanted to nit-pick there was no bacon for breakfast but thats a small price to pay. Hotel position could not have been better for us, only yards from the beach where you can watch the hang gliders landing. Cleanliness was hospital standard throughout the hotel and facilities were the best I've seen. Would definately go back here. Some people had been 40 times, that says a lot! Special mention to Sabri and Eda on the pool bar a right pair of characters, will miss them!Thank You tou made our holiday.

Room Tip: Pick a room in the annexe and not the main hotel.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank mick w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Cairo, Egypt
Level Contributor
105 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 1 July 2014 via mobile

It's a nice hotel regarding facilities and activities, but my overall impression that it is cheap.. No wi fi in the room, every thing had regulation and rooms as you are in the army. There is no feel of luxury and yet there is no feel of simplicity..
Rooms are very poorly furnished, beds are not comfortable, bed covers and sheets are clean but the material is very poor..
Food is plenty and full of options some of it is really tasty and other stuff u can't even swallow..
The reception was really helpful and friendly provided us with all the information we need, but don't exchange money from there.
The location is perfect and oludeniz is heaven on earth so you will have fun anyways, but don't expect luxury although their price is really high ..
It's a very commercial hotel for big groups of tourists

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Esseily
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016

Dear Guest,

Thank you for taking the time to share your feedback.
While we wish you had a better experience, it is feedback like this that we learn from and use to improve.
We have definitely passed all your comments to management.
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
95 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 1 July 2014

We ate here and I had the chicken tikka masala and onion bhajis and WOW. The most tasty I have had in Turkey for some time. Will definitely go again next year as we did last year. Really is a lovely place to eat....

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Essexdeb1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review,
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
39 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 29 June 2014

We Don't go down beach so can't comment here. The adult pool doesn't open gates until 9am, and there is tape obstructing access to main pool until removed at 8am. So there is no way that towels can be put down at 4am on sunbeds. Towels were put down on sunbeds in the garden by the main pool though. Once about 4am and once left on sunbeds before going to bed. On both occasions the towels finished up in the pool - that sorted out the problem. As far as towels being put down early but sunbeds not being used. Easy, take the towels off. Bodies save sunbeds not towels! As far as comments on bar service, this was our fourth visit and we have never had any problems whatsoever. Utku the pool bar Manager and Burak the parasol bar Manager would insist the waiters do their job. We have already booked our two weeks next June and two weeks in Sept.
Obviously we think it is certainly very worthwhile.

Room Tip: Go there and enjoy. Don't listen to moaners.
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  • Stayed June 2014, travelled as a couple
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Briyn59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Essex, England
Level Contributor
172 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 100 helpful votes
Reviewed 29 June 2014

If you book a holiday at this resort you will not be disappointed IT IS fantastic. The staff are excellent, the food is excellent the people that go there are excellent. What more can I say. If you have a problem tell someone. If you miss breakfast, it's not a problem go to the snack bar. If you miss lunch, dinner go to the snack bar. All is good.

Room Tip: First timer GREAT
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  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tad666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 28 June 2014

2 weeks stay here 12th - 26th June. Having been to this hotel now 3 times, we were expecting great things - as we had previously experienced - but to our great disappointment it was not to be.

1. Rooms - no complaints here - cleaned every day by hard working staff. The rooms are a little on the small side but you don't go away to stay in your room 24/7. Have stayed in the annex and also the main building - no major differences really with either although we did find the main building to be a little quieter.

2. Food - main restaurant provides excellent choice with little repetition - always something to choose - regardless of how fussy you are. A massive selection of salad dishes, hot dishes, and always a "special" theme with an additional main dish - usually prepared to order - ranging from Chinese to Indian cuisine. One word of advice - if you go to the restaurant after about 8.30pm don't expect to be offered more than one drink with your meal - the staff are more interested in changing tablecloths ready for breakfast and getting away - and even if you are lucky to ask for a second drink - don't expect to get it, as on more than one occasion I asked but it never came. Breakfast has a good selection of hot and cold food, including all the usual cereals and breads etc. The snack bar is open from 2pm to 5pm with a limited menu - pizza, burgers etc. We also ate in the a la carte restaurant which was excellent - definitely recommended.

3. Service - this is where the hotel was really let down - only by a minority - but none the less - not acceptable. There were several occasions where we were ignored around the pool bar - with some of the staff more interested in messing around with each other or checking their mobile phones. You got the distinct impression that you were an inconvenience to them. There were no "thank yous" smiles or general acknowledgement. The bar staff by the pool persistently chatted to each other rather than show courtesy whilst serving your drinks and on more than one occasion getting drink orders wrong - and then expecting you to take them anyway.

4. Sunbeds - well what can I say? certain people reserving their beds around the main pool and adult pool with their towels (as early as 4am!) - and not actually using the beds until late afternoon. Which wouldn't usually be a problem as we like to go to the beach. However, last year there was an arrangement for sunbeds and umbrellas to be free of charge on the main beach in front of the hotel - not this year. That arrangement is for Sugar Beach - down in the lagoon area - which is fine if that's where you want to be - but having ventured down there on one morning - I was less than impressed with the debris and rubbish strewn around. To make matters worse, there was a change of sunbed provider across the beaches on Sunday 22nd - with all the beds/umbrellas being removed that evening. The new provider didn't bring their beds until 2 days later - and then only about a third of the number required - subsequently there was a sunbed shortage on the beach.

Summary - we are not demanding people, but expect a decent level of service and get what you pay for. Sadly this will be our last stay in this hotel - or at least until we are happy that the service issues have been resolved.

Room Tip: Main building is quieter and away from the road - early morning bins being emptied
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank stokez
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016

Dear Guest,

Thank you for taking the time to share your feedback.
While we wish you had a better experience, it is feedback like this that we learn from and use to improve.
We have definitely passed all your comments to management.
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Belcekiz Beach Hotel

Property: Club Belcekiz Beach Hotel
Address: Oludeniz Mevki, Oludeniz 48340, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Oludeniz
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Oludeniz
#5 Luxury Hotel in Oludeniz
#10 Family Hotel in Oludeniz
#11 Romantic Hotel in Oludeniz
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Club Belcekiz Beach Hotel 5*
Number of rooms: 215
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Also Known As:
Belcekiz Beach Hotel

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