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“Great holiday once again but transfer vehicles very not good”

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Club Belcekiz Beach Hotel
Ranked #9 of 102 Hotels in Oludeniz
Certificate of Excellence
Newcastle upon Tyne, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great holiday once again but transfer vehicles very not good”
Reviewed 15 July 2014

We had a fantastic holiday in Olu Deniz at the Belcekiz Beach in July once again, third time at this hotel and it wasn't a disappointment on any score at any time of the year, in fact it was the best holiday ever!!!.

Jerry, animation team was a star, this guy should be bottled and sold to cheer people up!.

The bar staff, great as usual, nothing about this hotel is mediocre, from the management, staff to the cleaner who greets us as old friends... Great. We are planning a return visit next year.

We are not the type of couple who go to the same place every year but this hotel and the resort ticks all the boxes for us and we always compare the hotel to this one, Belcekiz wins every time.

My husband made his first Paraglide with REACTIVE just outside the hotel and the flight was first class, the tandem flying instructor has at least 10 years experience, something I feel is of great importance when you are putting your life in the hands of someone else.

Food, first class, Chef's who are making food from scratch in front of you in the air conditioned food area, salads, mains and sweets are absolutely delicious, if you are picky you will have no problem being fed, great food and there is always something for everybody, plenty of vegetarian dishes too. You are asked to sanitize your hands before going into the food area too.

Lots of restaurants at the resort and they do ask you to go in but they are not pushy or cause any bother, if you say no.. They just thank you for your time.

The only disappointment was nothing to do with the holiday other than the transfer to the resort.

Jet 2 fantastic.. no problem, the best and quickest check in we have ever had.

Transfer, the mini bus picked us up on time but the air con was FREEZING, I had to put my hood up and my husband had his arm around me to protect me from the cold...! On the way back different bus at 6pm the total opposite... Baking... the mini bus had problem with the air con not working at all, the driver made an impromptu call at the supermarket to get us cold water as we were nearly fainting with heat exhaustion, he also could not find a hotel to pick up a customer so we had a half an extra 45 mins running around trying to find the hotel and this happened last year too.

Free WiFi at the pool and bar area, ask for the free code and it's quicker than home sometimes!, pool is open at 8am but you are not allowed to put your towels out before that, garden area you can put your towel out anytime if you wish but you are always able to find a nice sunny space, nice padded sun beds in the garden area and waiter service in the garden and pool too.


We will return to this hotel for definite but will make changes to the transfer, we will try to arrange the hotel to pick us up, the extra cost will be a great advantage, taking people to their hotels and the drivers who actually know where they are going will make a trip in a lot less time as it's about 1-1/2 hours from the airport.


Holiday and flight 10/10....transfer..6/10... Travel Republic please take note!.

C&D.. Blyth, Northumberland.

Room Tip: Sunny balcony on pool side, quite a small balcony but overlooking lovely gardens. Only 2 floors so e...
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  • Stayed July 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
2 Thank beadmomma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (508)
Date | Rating
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  • English first
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English first
Perth and Kinross, United Kingdom
1 review
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 July 2014

Reception and arrival:
We arrived in the early hours of the 27th June and instantly received excellent service and a warm welcome from the reception staff. They all try their hardest to meet your room requests and help you with any questions you may have about the hotel or the area.

Rooms:
The rooms are adequate but not luxurious. They have plenty of storage space and good air conditioning. Our maid was called Dilek, she was so friendly and always had a smile on her face. The rooms were always spotless after they had been cleaned every day.

Pool and garden:
There are two pools - a main pool and an adult only pool. We chose to stay at the main pool every day as this is where everything goes on and is a bit more lively. The garden around the pool has plenty sunbeds and a large amount of it is shaded by trees if you want to stay out the sun. The pool is big and never overcrowded. Drinks are served around the pool and garden all day so you don't even have to leave your sunbed. Ege (Heeeeello) who usually worked in the garden is so funny and a lovely guy. Meto, Eto and Sabri from the pool bar also looked after us.

Entertainment team:
The entertainment team led by Air are brilliant. There are many activities put on throughout the day by the team which you are always invited to take part in but are never forced to do so. Our favourite is Jerry, as repeat guests he gave us such a warm welcome and he is the funniest person we have ever met. We really enjoyed our little chats with him every morning around the pool and he always made such an effort. Such a lovely genuine person who really made our holiday. East is also a great asset to the team and his pilate classes were excellent where he also taught us how to count in Turkish! He also took some of the younger ones in our group to Hisaronu one evening and was very caring and considerate. Mi Mi is such a happy and friendly person. Betty and Patrick are also great fun.

Main restaurant:
The food at this hotel is first class. There is always something for everyone at all three meals. Two of our group are vegetarian and the chefs, especially Ozman, were happy to make anything for them if they felt there was not enough vegetarian options. Tarik, the restaurant supervisor, does everything he can to accommodate your needs and runs the restaurant so efficiently. We had a large group of 11 for the first week and eight for the second. He made sure we always had a good table and constantly checked everything was ok with our holiday.
The waiting staff are better than we have ever experienced at a hotel before. They are even better this year than our previous visits. Eyup is such a hard worker and always has a smile on his face and constantly took your plates or coffee to the table for you if he saw you walking from the food area, such a gentleman. Emel looked after our table and tried to teach us Turkish but laughed at how awful we all were. She is amazing at speaking English and is one of the nicest people we met at the hotel. Justin and Ozzy (Super waiter) are wonderful and charming, they always made us laugh whilst also working very hard all the time. These four gave us such a nice send off after our last dinner and even made some of us cry. We will miss them and hope to see them all next year as it wouldn't be the same without them.

Plaza bar:
The plaza bar looks out over the beach and is a great place to spend your evening before and after dinner. The service Ramos gave us was excellent, he always made sure our group got a table and none of us ever had an empty glass if he was serving us.

Olu Deniz:
The main street is only seconds away from the hotel. There are plenty of shops full of fake designer clothes/bags but make sure you haggle with the shop owners to get a good price. Olu Deniz is very suitable for families but not great for teenagers/young adults. However Hisaronu is only 10 minutes away which has good night life. The beach is very clean and pretty but getting in and out can be hard as it is stony. Some of our group did paragliding and all of them loved it and would recommend it to anyone thinking about doing it.

Thank you to everyone who made our holiday so enjoyable, from the staff to other guests we met. Such a friendly place to stay.

We tried a different hotel last year and spent the whole time comparing it to Belcekiz. We are already planning to return next year as nowhere else compares to the food, staff and service you will receive here!

  • Stayed June 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
6 Thank Ellie N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016

Dear Guest,

Thank you for taking the time to review your holiday on Trip Advisor.
We are very delighted to read a positive review and honored to hear that you were satisfied with our hotel, We thank you once again, and we look forward in seeing you in the future.

With Kind Regards,

Belcekız Beach Hotel
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Liverpool UK
Level Contributor
40 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 52 helpful votes
Reviewed 11 July 2014

Nothing much to say about this Thomson Mostly Hotel which has not already been said except some good AND in my opinion minor niggles.
Firstly let me say It was our 1st time to Turkey and so and to obviously this resort.

Plus points Hotel
1. Great location on the beach -Hotels grounds spotless well maintained gardens pool etc
2. Room ok a bit small but nice and very clean by housekeeping
3.Entertainment Excellent -staff very funny
4. Check in very good

negative points

1. Food selection limited good quality though not enough variety in our opinion
2. Mini bar stocked with a few bottles of water in room on first day only very stingy and may have been more accomodating stocking it every other day and maybe with a couple of bottles of beer.

With the current stocking policy you get the impression they only stock/provide the fridge to meet the star criteria. Very Stingy,
3. Only one keycard for the room preventing u from leaving the aircon on during the evening room to hot after evening out I have it on good authority that one couple complained and got an extra card.

4. Late night flights and 2 hour transfer time at 2 in the morning.

To sum up a very good hotel serviced by a very good Thomson Rep Emily let down by a few little niggles.
Would the negatives stop me from using this hotel again
well more than likely but would look at the reviews before booking.
Our tip use the dalaman checkout tour on the last day if your flight is late eve/or following morning use the 4 T hotel well worth it

Room Tip: No preference
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  • Stayed July 2014, travelled as a couple
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Lucychops
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for taking the time to share your feedback.
While we wish you had a better experience, it is feedback like this that we learn from and use to improve.
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Muddlesbrough
Level Contributor
51 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 10 July 2014

We stayed in this lovely hotel on 27th June for one weeks and wished it had been longer as we did not want to leave. We decided to book a taxi to take us to the resort as we heard the journey was long - this was a good choice as our driver was waiting with our name board and a small limo type vehicle. He has chilled water waiting for us and all for £40. Out rooms were small but lovely and very clean. The maid service was fab with lovely flower and towel arrangements. The pool area was lovely and we were waited on constantly with waiters asking if we wanted chilled drinks. The serving staff were all so polite and friendly. The animation team were superb and made us laugh every day. We loved Patrick and he is so full of energy and fun. We had a Turkish bath in the hotel, which was a first and very funny. The staff were great and Ezra always has a smile. My husband, (shouldn't laugh) was a tad sore after his oil massage. My husband and daughter went paragliding with 'Reaction', which is right outside the hotel and very professional and safe. Thomsons are much more expensive.The food is superb and cater for every palate. My 18 year old daughter, got meals especially made for her as she is vegetarian and fussy. Osman the head chef certainly goes the extra mile. Then on to the waiting staff- Ozzy the super waiter is wonderful and looked after us so well and and always with a beautiful smile. We cannot fault this hotel and so much so have booked our next trip for the 25th August. Big smiles from Angela, John, Megan and Caroline xxx

Room Tip: We prefer rooms in the main building, although they all look lovely. Go paragliding with Reaction...
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  • Stayed June 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
7 Thank Brisbanehouse
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Isle of Thanet, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 10 July 2014

My husband and I have stayed in the belcekiz for quite a few years now, and I can honestly say we have never had a bad or even a negative experience always top treatment and nothing is ever to much from the ground staff to the management especially Ulas who is fantastic.
We took our granddaughters with us this year and it was great to know they would be safe, and in a good clean environment.
If you want a holiday to remember then the Belcekiz is the Hotel to go to.
John and sue

Room Tip: All the rooms are good choose the belcekiz and you've already made the best choice
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  • Stayed June 2014, travelled with family
    • Value
    • Sleep Quality
    • Service
Helpful?
2 Thank Sue A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Istanbul, Turkey
2 reviews
Reviewed 10 July 2014 via mobile

Pretty much everything is superb. There was only 1 problem, which was about the beach. Till this summer (2014) it's privatized. You don't pay for the usage of the sea and sand, but sunbeds and umbrellas are not free. Hotel is flawless though! You can eat pretty much whenever you want, there are snack times with lot's of options and dessert times.

Stayed July 2014, travelled with family
Helpful?
Thank OzgurSahinoglu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Preston, United Kingdom
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 8 July 2014

Just returned from a week at belcekiz beach hotel and I can honestly say it one of the best holidays I've ever had the room was spotless and comfortable perhaps not as large as in so hotels but perfectly ok .the staff were all very friendly but the ferry bus driver who drives to and from sugar beach on the blue lagoon carnt raise a smile . Food was by far the best I've ever had at an all inc hotel a superb selection every time .when your sat around the pool the staff bring you drinks constantly they work so hard in such heat amazing they are so cheery and polite ,a credit to the hotel . Right on the beach and loads to do if you want ,wife even did paragliding ....mad ! She said it was amazing .also it's not like Egypt were you get hassle all the time when browsing in shops ,much more relaxed ..so book it you carnt go wrong

Room Tip: All good makes no difference
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  • Stayed June 2014, travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank fatslimbob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ClubBelcekizBeach, Guest Relations Manager at Club Belcekiz Beach Hotel, responded to this review, 21 February 2016
Dear Guest,

Thank you for the great review of our hotel! 
We are glad that you enjoyed your stay and hope to see you again very soon.

Best Regards,

Belcekız Beach Hotel
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Club Belcekiz Beach Hotel

Property: Club Belcekiz Beach Hotel
Address: Oludeniz Mevki, Oludeniz 48340, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Oludeniz
Amenities:
Beach Fitness Centre with Gym / Workout Room Free Parking Restaurant Suites Swimming Pool Wheelchair access
Hotel Style:
#3 On the Beach Hotel in Oludeniz
#5 Luxury Hotel in Oludeniz
#10 Family Hotel in Oludeniz
#11 Romantic Hotel in Oludeniz
Price Range (Based on Average Rates): ££
Hotel Class:5 star — Club Belcekiz Beach Hotel 5*
Number of rooms: 215
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Also Known As:
Belcekiz Beach Hotel

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