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“Lovely hotel...if you get to stay in it!!!”

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Akdeniz Beach Hotel
Ranked #50 of 102 Hotels in Oludeniz
Reviewed 16 October 2013

We arrived early in the morning to be told that in actual fact the hotel had over booked and we were unable to stay! It was repeated that 'it was not the hotel's fault'. After paying so much money and travelling for so long we were not best pleased. We were taken to a random B&B round the corner and told to return in the morning to speak to the manager.

The manager again repeated it was not his fault but he will help us. His first idea was to move us to a hotel not even in Oludeniz for only 3 nights. We asked what would happen after 3 nights, he said he didn't know. Considering this was not what we booked and it wasn't even in the same area I felt this was poor service.

He then told us he found a place down the road and we would have to walk up to the original hotel to use the pool and receive our all-inclusive. We said we needed to ring lowcostholidays.com who we booked it through and they refused to let us use the phone, repeating again that it was not the hotel's fault.

We stayed in the other hotel but expressed our concern that it wasn't the same star rating. We were told it was. We were given as compensation a safe, food a la carte for one night and late check out.

The day before we were leaving we were told we must move back to Akdeniz Beach because the other hotel was fully booked. When I asked the receptionist at the other hotel she had no knowledge of us leaving and the hotel was not fully booked!

We moved our stuff to Akdeniz Beach and found the room to be lovely but was no way the same standard as the hotel we had been forced to stay in.

Each day I heard more holidaymakers having the same experience; being told that there was no room for them. It is my understanding that more than 10 families were turned away in a week period!

I would recommend the hotel but only if you are able to stay in it! The manager and assistant manager we rude and obnoxious. They had no empathy. They tainted my first trip to Turkey.

I met some lovely people including the waiters/barman and the manager of the restaurant Engin. They really made my holiday!

But the management and customer service is atrocious and shouldn't be experience by anyone on holiday!!

  • Stayed: September 2013, travelled with family
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4  Thank Charlotte922
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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309 - 315 of 486 reviews

Reviewed 7 October 2013

Arrived on the 9th September at 11pm to be told that there were no rooms available. Myself and my wife had to share a family room with another couple who fortunately we knew. We got a room the next day that had a tv that didn't work. A fridge that didn't work and air conditioning that had no remote control. However the food showed amazing skill by the chef. Over the fortnight he showed fourteen different ways to do chicken. Talking of which the chickens and roosters roaming free range throughout the gardens were a sight to behold. Still enjoyed ourselves although won't be back in a hurry

Room Tip: Make sure there is one available!!
  • Stayed: September 2013, travelled as a couple
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2  Thank Steve W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 October 2013

Just returned with mixed feelings about this hotel. Location perfect, rooms clean and roomy. Disappointed by the lack luster attitude of the staff - most unusual for the Turkish who are normally accommodating and fun. This lot just can't be bothered. No hot water if you have a shower after 5 - plastic cups and plates are not nice! Food average! We had a great holiday because Olu Deniz is great but this hotel needs to get its act together as it is riding on its location alone.

  • Stayed: September 2013
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3  Thank Hrubywal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

On arrival at the Akdeniz Beach Hotel we were shocked and disappointed to find out that we had no room as the hotel was.overbooked. We had to endure 2 nights in another sub standard hotel up the road. When we eventually got to stay at the Akdeniz Beach it was of a good standard, rooms clean and bright. Food ok. All inclusive drinks selection poor. The overbooking was not an isolated incident, several other holiday makers were also affected.

  • Stayed: September 2013, travelled as a couple
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2  Thank Karen B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

its a 3 star hotel been 2 turkey 7 times you get what u pay 4 but this hotel is great if u have a prob c jj stayed june 2013 all staff cud not do enough 4 everybody cant please evertone that is life going back in 2014 in july for wifes birthday an 2 play pool volleyball with taner

Room Tip: 1 block room 1o8 hope same room in 2014
  • Stayed: June 2013, travelled as a couple
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2  Thank gaynor c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013

We got a warm welcome and our cases were carried to our room. The room was much smaller than we expected. It was small and had one double and one single bed, a TV, hairdryer and air-con. The balcony was only big enough for one and a very big tree blocked the view. The room was clean and when we asked for extra pillows we got them quickly. The towels weren't changed for the last 4 days.

The down side was the loud music by the pool from 10am until 12pm. I don't think it would matter what room you were in you would hear it. The food...if you like boiled eggs, chips and bread for breakfast everyday you will be fine. Lunch and dinner was chips, salad, bread and two hot dishes that always had peppers in them. Any meat on trays had fly's and wasps on it. We were fed up after two days and ate out quite a bit. They always seem to run out of cups, knifes and forks. You have to hang on to your plate or the staff will remove it before you have finished your meal, that is taking quick service to far. They did do a BBQ once during the week and that was very good.

We got ripped off on the Sunset cruise with Libero Tours. Instead of a 3 course BBQ and beach bonfire for £10, we had one course and couldn't get to the beach because it meant climbing over rocks and i have bad knees. Other people told us they paid £5.00 for the trip which didn't help.

  • Stayed: September 2013, travelled with friends
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2  Thank Barbaraheff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 26 September 2013

Just returned from a trip to Ölüdeniz this week (21-26 Sept)

Having stayed previous week ın Marmaris we had to budget when we booked this and tbh we wanted a no-frılls base for days on the beach.

Room was ready on arrıval and clean. Basic room wıth aır con on 1st floor. tiled throughout.

I have to say, ınıtially on arrival I was slightly dissapoınted, having stayed in 3 Star Before.

However taking into account the entertainment put on (Excellent work TAN!) The Fıre eater, the Breakdancers and more, I have to say that for the Money we paıd this did indeed turn out to be excellent value for Money.

Ok the Hotel could do with a makeover maybe and possibly new beds but thats being pıcky.

I might also add that the food such as evening meals were quite nice but basıc. One night we had Chicken donner with chef doing the customary slicıng from the grıll!
Breakfast needs improving slıghtly although there was plenty of fresh Bread available etc. Plastic cups plates should be replaced really!

Ok not our fırst choice but great base for the beach and excellent value for Money ıf you are on a tight budget!

Tan the DJ and staff were better than some higher rated hotels in makıng you feel comfortable and enjoying your evenıngs! Heck I wasnt even expecting any entertainment tbh!

Oh and we stayed all inclusive which meant free beer and Wıne!

My dream is to start Hotel in Ölüdeniz one day, Tan ıf you read thıs you will definitely be top of the list for entertainments manager! Thanks for a great time! (& Jasmine Loved you!)

Room Tip: 1st floor was good for us, lımıted noise etc wıth 3 year old
  • Stayed: September 2013, travelled with family
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2  Thank Space_Hopper2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Akdeniz Beach Hotel

Address: Oludeniz Centre . Belcegiz st. No:53, Oludeniz 48340, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Oludeniz
Amenities:
Bar / Lounge Beach Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#11 On the Beach Hotel in Oludeniz
Price Range: £30 - £97 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Akdeniz Beach Hotel 3*
Number of rooms: 74
Official Description (provided by the hotel):
All Inclusive ... more   less 
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Also Known As:
Akdeniz Beach Hotel Fethiye
Akdeniz Beach Oludeniz

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