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“Not what it says on the tin....”
2 of 5 bubbles Review of Montebello Resort

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Montebello Resort
Ranked #30 of 102 Hotels in Oludeniz
Certificate of Excellence
aliya
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Not what it says on the tin....”
2 of 5 bubbles Reviewed 3 September 2013

I arrived at the hotel at 3am, with 3 kids in tow, says on my accommodation voucher- early arrival- I get told there are no rooms available and our booking was for arrival on the 23rd- erm hello, 23rd starts at 12am, and it specifically says early arrival, don't know how much more clearer it could be. Night staff were very unhelpful and just didn't understand my frustration at having 3 children sleeping in the reception area after a 7 hour journey. In the end after almost 1.5 hours we got our rooms- they were not what we wanted but we thought we would just sort it out the day after.

It is our 10 wedding anniversary- and we had twin beds in the room- we asked to be changed into a room with a double bed, they said they didn't have any rooms available and we were not moved.

The food is decent enough, probably the only good thing about the hotel to be honest. You get conned by the reps, the staff are unfriendly and make no attempt to make conversation or even smile at the best of times.

Some days our room was not cleaned till almost 3pm. The reviews for this hotel are what made me book it, however it wasn't all that I thought it would be.

You are close to the beach, it is not a sandy beach and close to a good market, lots to buy and decent prices, they don't hassle you like some places.

The entertainment in the hotel was dire, you couldn't even understand the guy, he had the microphone stuck to his lips the whole time and at times sounded really perverted and rude, keep your kids away I say. There is constant music playing near the poolside which kills the mood to relax and just unwind.

I have to say I was disappointed with the hotel, I saw them treat some people very differently to us, perhaps because we are Asian they didn't take much notice of, and a few other Asian people said the same thing. We even pointed this out to them when asking to be changed rooms, as others of a different skin colour got their rooms changed straight away.... Im not one to play the race card but this was my opinion.

I would come to Olu Deniz again but would not stay at Montebello Resort and Spa again, there are many other hotels in the area.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank aysha_ali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHMET O, Front Office Manager at Montebello Resort, responded to this review, 17 October 2013
Thank you very much for your feedback. We are very sorry to hear that you had an unpleasant stay with us. It is very important to us that you feel comfortable and I would be happy to make your next stay with us better than expected. Please feel free to contact me any time info@montebellobeach.com. I am very happy to assist.
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1,043 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (266)
Date | Rating
  • English first
  • French first
  • Italian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Turkish first
  • Any
English first
hertfordshire
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
3 of 5 bubbles Reviewed 3 September 2013 via mobile

Just came back from staying here hotel itself was ok but the all inclusive what a rip off drinks available are coke lemonade lager vodka gin no ice creams for kids n food not a good selection for kids the water slides are only open 3 hours aday no entertainment of eve! Staff were helpful but I'm afraid it wasn't for us

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank maxy24
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
AHMET O, Front Office Manager at Montebello Resort, responded to this review, 27 October 2013
Thank you for your honest feedback. Reading your comment I realized, that something must have gone wrong during your stay. Please contact me in person info@montebellobeach.com) and I will care.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hopton, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 3 September 2013

23Aug - 2 Sep
We have just returned from staying at the Montebello Resort All the staff were friendly and looked after us well.The rooms were large,very clean as all the areas were throughout the resort. Best all inclusive hotel we have stayed in. The food was lovely always hot and plentiful and something to suit everyone if there had to be a negative it would be they need evening entertainment but u can go out or make your own Just booking to go back next year.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Gidneys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed 31 August 2013

We stayed here for 2 weeks in August and overall our experience was positive but there are some areas for improvement.

PROS:
Lovely pool area with a gorgeous view.
Lovely salad choices at meal times
Food generally good although my children wouldn't agree!
good showers in rooms
mini fridge in bedrooms
Our bedroom was fairly spacious compared to other places I have stayed
Walking distance to the main strip in Olu Denez
Turkish bath was enjoyable
friendly staff
Fun pool with slides

CONS:
Poor A/C in bedroom
Lack of A/C in restaurant
Mini fridge did not work that efficiently meaning any drinks were not ice cold
Lack of female staff (lots of young men)
evening entertainment was poor or non existent
No regular aqua aerobics class (on one day but not again for several days)
No ice cream included as part of the all inclusive
No towels provided at the pool side
No fresh fruit juices (very processed)
Snacks could have been more varied apart from burgers and nuggets
a wasp problem particularly during the evening meals
Apparently there is a kids club! Not something they particularly promote or advertise.

Although it seems like there are a large number of cons, we actually enjoyed our holiday very much. It would just make the hotel SO much better if they could tweak a few things.

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank busymum35
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed 31 August 2013

We have just returned today from Montebello Resort and would happily return. The room (a triple) was extremely clean, plenty of room for us all and the shower was amazing. The room was cleaned every day, the only improvement would be softer towels. The pool area too was extremely clean, people have commented that they were given plastic beakers around the pool - quite right too, drinks get knocked over and then glass becomes dangerous. There was never any problem getting 6 sunbeds together. The waterpolo was great, though rough, but it would be good to have it at a different time to the slides so people can do both. We travelled with 4 kids and had no issues with food. Breakfast pancakes were the biggest hit and there was always something they liked. Yes chips and rice are on the menu every day but you don't have to eat them! There was also vegetables, salads, bread and pasta. People have complained about 5 lira for pool, this isn't even £2 an hour! There are some improvements to be made, evening entertainment is non existent save belly dancing, and the belly dancer did overstep the mark wiggling for tips in my 11 year old sons face. Drinks could be improved with more variety especially fruit juices - they are sickly sweet and I would have liked to have seen fruit cocktails available for the kids. The staff were fantastic, polite and attentive. Majority of the guests were English and there was a lovely atmosphere. Overall we had a great holiday and didn't stray far from the hotel. Will definitely return, it was great value for money.

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Humey2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
northyorkshire
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 31 August 2013

Sat by the pool has I write this review, been here since Monday 26th August it's now the Saturday 31st, we've spent 5 days ere and have another 9 to go :-)
The hotel is beautiful the staff are friendly nothing is to much trouble, my sister and husband are arriving today, I asked if she could have a room near us on Wednesday, I went today to remind them, there was no need they had already put her two doors away from my room, the food is outstanding I've been to turkey 6 times now and this has to be the best hotel I've stayed in, the food is cooked lovely and the puddings are gorgeous the head chef is always around while food is been served the bar staff are polite and friendly, the photographer isn't just wanting your money he his a genuine nice man, had a long conversation with him last night, he didn't even ask if we wanted pics taken, the area if oludeniz is beautiful had a day at kabak at the Olive Garden outstanding beautiful place, walked down the cliff to the bay andanaged to get boat ride back to oludeniz, hired a speed boat yesterday went to five different bays 2pm till 7pm cost £70 but was well worth it, if you love icmeler you will absolutely love oludeniz :-) ,we will be definitely coming back to this hotel & resort next year, just paradise !!

  • Stayed August 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank eastviewers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reigate, United Kingdom
Level Contributor
18 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 30 August 2013

We stayed here for a 11 nights in August. Great hotel, All Inclusive package just right, plenty of food and drink!. Hotel nice and modern, clean and in a good location, just a short walk to the high street where the shops and br are. Ideal for teenagers with a pool table and table tennis, staff friendly. Will definately book again with Jewel in the Crown Holidays for next year!

  • Stayed August 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aepmap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Montebello Resort

Property: Montebello Resort
Address: Belcekiz Mah., Oludeniz 48300, Turkey
Region: Turkey > Turkish Aegean Coast > Mugla Province > Oludeniz
Amenities:
Free Parking Restaurant Swimming Pool Airport Transportation
Hotel Style:
#32 Romantic Hotel in Oludeniz
#36 Family Hotel in Oludeniz
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Montebello Resort 3.5*
Number of rooms: 86
Official Description (provided by the hotel):
Montebello Resort in Belcekız Oludeniz Beach (Blue Lagoon) has a unique place. National beach is 400 meters long, the unique beauty of the sea of color and very famous. The starting point is very close to our hotel in Antalya Lycian Way walking through the 500 km long. Rising just behind our hotel Babadag (2000 mt), height, location and natural landscape, the highest peak is one of the important places in and around the world for paragliding. Our hotel is 12 km from the ruins of the ancient Kayaköy, Dalaman Airport 55 km, 45 km from Saklikent and Dalyan, Fethiye is located 13 km from the city center.Total 8000 m² in an area of 6,000 m² built on the block with 3 floors consists of 4 units. All garden, sea or pool view 115 standard rooms, 3 suite rooms, 2 handicapped rooms total 120 rooms available. The hotel lobby reception, Elevator, 250 pax capacity restaurant, 250 pax capacity breakfast lounge, 2 bars, 2 water slides, a large swimming pool, a separate children's pool, ornamental pool, Spa Therapy Center, Sauna, Turkish bath, massage rooms, steam room, Beauty salon, Hairdresser, Fitness Center, 200 pax capacity meeting room, mini club, animation shows, swimming pool for the Sun Shades, Cushions, Chaise Lounge, Parking, Market, Photo, Doctor, Table Tennis, Darts, Billiards, Satellite Wireless internet in public areas and in service of our valuable. Spacious and decorated in minimalist style, garden and pool view rooms:Mini-bar,Satellite LCD TV,Balcony,Air conditioning Hair Dryer, Bathroom, Direct dial telephone,WC,Shower,Ceramic floor, Safe deposit box, Fire alarm detector. ... more   less 
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Also Known As:
Montebello Hotel Oludeniz

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